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Introduction F&B Operations

Introduction F&B Operations

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Intro Intro Presentation Transcript

  • Meeting One Introduction & Introductions Food and Beverage operations Sunday, May 24, 2009 1 ALOHA!!!!
  • LEARNING OUTCOMES Upon
successful
completion
of
this
course,
the
student
will:
 A.
Identity
and
discuss
the
role
of
food
service
operations
within
the
 hospitality
industry;
 B.
Explain
the
different
responsibilities
involved
in
managing
the
 various
types
of
food
and
beverage
operations
to
aid
in
career
 development
choices;
 C.
Describe
typical
production,
service
and
management
positions
and
 the
functions
they
play
in
a
food
service
operation;
 D.
Describe
the
components
involved
in
the
Ainancial
management
of
 food
and
beverage
business.
 E.
Identity
trends
in
the
food
service
industry
and
its
impact
on
 hospitality
operations;
 Sunday, May 24, 2009 2
  • LEARNING OUTCOMES (cont) F.
Explain
the
role
of
the
menu
as
a
marketing
tool
and
how
it
affects
 operating
needs
and
identify
common
menu‐design
mistakes;
 G.
Discuss
menu
planning
principles,
pricing
styles,
and
design
 considerations;
 H.
Review
the
process
of
menu
planning
and
recognize
important
 trends
affecting
menu
development
and
regulations;
Summarize
the
 advantages
of
standard
recipes
and
explain
how
to
determine
 standard
food
and
beverage
costs;
 J.
Describe
purchasing,
receiving,
storing,
issuing,
and
controlling
 issues
related
to
food
service
operations;
 Sunday, May 24, 2009 3
  • LEARNING OUTCOMES (cont) K.
Identify
the
factors
that
inAluence
purchasing
needs;
 L.
Explain
the
production
planning
process
and
identify
the
basic
 steps
in
production
and
controls;
 M.
Categorize
types
of
food
service;
 N.
Describe
procedures
for
serving
food
and
alcoholic
beverages
with
 care;
 O.
Discuss
sanitation,
safety,
security,
health,
and
legal
issues
that
 food
service
managers
must
handle
successfully;
 Sunday, May 24, 2009 4
  • Grading Final
Grade
will
be
determined
as
follows: Attendance,
Punctuality,
and
Participation……………………20
points
 Quizzes
(2@50)……………………………………………………………80
points Totals
 100
points=
30%
of
grade Final
Exam…………………100
points
=
70%
of
grade Total
Possible
Points





200
points
=
100%
of
grade Sunday, May 24, 2009 5
  • Class Web Resources All presentations in Adobe; Portable Document Format (PDF) Format: http://www.slideshare.net/chefdean Web: slideshare.net Type in “Tags:” shnu or chefdean Sunday, May 24, 2009 6
  • Sunday, May 24, 2009 7 This should pop up if you type in “chefdean” or “shnu”
  • Sunday, May 24, 2009 8 All powerpoint presentations can be downloaded or viewed and studied from this site.
  • http://www.ei-ahla.org/ Sunday, May 24, 2009 9 Resource for planning your career. Note: Like your grades and a diploma: a career is earned, not simply handed to you! Click on: “e-learning”
  • Sunday, May 24, 2009 10 Click on “Open the Career Planner”
  • Sunday, May 24, 2009 11 Click on “enter”
  • Sunday, May 24, 2009 12 Scroll down to “Food and Beverage” Click on Information
  • Sunday, May 24, 2009 13 Click on “Education”
  • Sunday, May 24, 2009 14 Information to plan your career
  • Preparation:10 minutes For each student on the right, Pair Up! 1. Each pair should stand and speak very loud and clear. 2. English Names or Nickname? 3. Hobby and Favorite food? 4. What kind of Job you will be working in 5 years? 5. where will you be working? Sunday, May 24, 2009 15
  • Cell phone policy? Official SHNU instructions: “Turn off the cell phone! The students should not allow their phones to ring during class as well as leave the class to take a call or make a call If the student is too busy to get through class without his/her phone he or she is too busy to take your class.” Other suggestions for cellphone interruptions? In the F & B industry, interrupting a guest with a cell phone call is considered very unprofessional. Verbal or written warning is issued. In this class shall we create a list for students that misuse cellphones? Sunday, May 24, 2009 16
  • Class Web Resources All presentations in Adobe; Portable Document Format (PDF) Format: http://www.slideshare.net/chefdean Web: slideshare.net Type in “Tags:” shnu or chefdean Sunday, May 24, 2009 17