Web 2.0 Tools for Knowledge Management

1 – What is Web 2.0 ?
2 – Social Media and Collaboration
3 – Mashups

How did I get the video to play within PowerPoint 2007?

“ Could it be that the dot-com collapse marked some kind of turning point for the Web, such that a call to action such as “Web 2.0” might make sense? We agreed that it did, and so Web 2.0 … was born.”
Tim O’Reilly (2004)

What Web 2.0 companies do you recognize? What are their products?
“ While the first wave of the Web was closely tied to the browser, the second wave extends applications across the web and enables a new generation of services and business opportunities.” (O’Reilly, 2004)

Web 1.0 (1993-2003)
Web 2.0 (2004 - …)
Static
Read Only
Browser
Need to know HTML
Client / Server
Advertising
Photos and Music
Authoritative
Personal Web Sites
Content Management
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Author: Luca Cremonini Source: http://www.railsonwave.it/railsonwave/2007/1/2/web-2-0-map

Web as platform
Harnessing collective intelligence
Data is the next “Intel inside”
End of software release cycle – “perpetual beta”
Lightweight programming models
Software above the level of a single device
Rich user experiences

Share what you have learned, created, proved
Innovate to be more creative, inventive, imaginative
Reuse what others have already done
Collaborate to take advantage of what others already know
Learn by doing from others and from existing information
http://www.slideshare.net/whatidiscover/web-20-knowledge-management-tools/

Publish your ideas for others to read or comment
Inform colleagues about new information
Improve a document with coworkers
Meet new people to develop new ideas
Find images for a presentation
Link to ideas of industry leaders
Ask for help
Find a new job
Listen to an expert
See what other people think about an issue

Managing Knowledge – take advantage of what other people know!

It’s not who you know, it’s who knows you. Social Networks Collaboration Tools Social Content MySpace FaceBook Linked In Twitter Blogs Wikis Google Docs Google Spreadsheets Del.icio.us Digg CiteULike Diigo

Physical World
One book, one shelf
Now, for the first time in history, we are able to arrange our concepts without the silent limitations of the physical. How might our ideas, organizations, and knowledge itself change?
David Weinberger, Harvard University
Digital World

User-provided keywords to help identify or describe an item
Folksonomy (freely chosen keywords)
Non-hierarchical organization scheme
Tag Clouds

Advantages
Access bookmarks anywhere
One site can have many tags
Share bookmarks
See which sites are popular
Find related sites
Know how to find it, not where it is
Non-hierarchical
Disadvantages
No oversight on tags used
The same tags might mean different things
Yet another place to look
How are tags different from key words?

Del.icio.us
Wiki
Google Docs and Spreadsheets
Twitter

Founded in 2003, acquired by Yahoo 2005
Social Bookmarking
Store bookmarks online
Who else bookmarked the same article as you?
Browser buttons make it easy
Tag Clouds
http://del.icio.us/ username/ http://del.icio.us/ username/tagname for:username – share a bookmark

News, video, podcast ranking
Social bookmarking, blogging, RSS
Users submit stories for review
Most popular make it to the top
DiggNation Podcast
Categories
Organize academic papers
Tag content
Store references
See what others tagged similarly

Social Photo Sharing
Acquired by Yahoo
Sign up, post pix!
Tag photos

Mashups: reuse information that might otherwise remain hidden
Build mashups visually
Share on web site, blog, or Facebook
Developed by Microsoft non-professional products division
Beta, Oct. 17, 2007
I was in the New York Times !

GeoTagging adds knowledge
Combining RSS Feeds
Visualization: Plotting Real Estate Data

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Web 2.0 Tools for Knowledge Management

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