Working with Generations X and Y: Leading the next generation of Public Works

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Working with Generations X and Y: Leading the next generation of Public Works

  1. 1. Working with Generations X and Y: Leading the Next Generation of Public WorksTuesday, April 2, 2012 Chas Jordan City of Largo Amy Blaida Reynolds, Smith and Hills, Inc.
  2. 2. Generation X – Amy (1961 - 1980)Generation Y – Chas (1981 - 2000)
  3. 3. THERE ARE CURRENTLY 80 MILLION MILLENIALS IN THE UNITED STATES ANDSource: http://www.justgrapeswine.com/wp- GROWINGcontent/uploads/2010/01/Millennials.jp
  4. 4. Working TogetherWell, now we know about Generations X and Y... but how do we get them to work together with us???
  5. 5. Things to Remember... 1. WE ALL WANT TO SUCCEED 2. WE ALL WANT TO LEARN3. WE WANT OUR CAREER TO BENEFIT AND ENRICH OUR LIVES, NOT BE OUR LIVES.
  6. 6. Ideas for Your Workplace1. Mentorship2. Commitment to Professional Development, Travel, and Training.3. Quality Constructive Criticism and Commendation4. Community Outreach Programs5. Freedom to Succeed
  7. 7. Ideas for APWA1. Mentorship2. Developing Mentors3. Provide Quality Professional Development and Membership Services4. Communication through New Media5. Leadership Ladders and Planning
  8. 8. QUESTIONS??
  9. 9. Working with Generations X and Y: Leading the Next Generation of Public Works Tuesday, April 2, 2012 Chas Jordan City of Largo Amy Blaida Reynolds, Smith and Hills, Inc.Introduction of Presenters -Charles R. “Chas” JordanRepresenting Generation YBrad JohnsonRepresenting Generation XGoal of the Presentation -As more Millenials (Generation Y) enter the workplace, and the Xers aretaking on more leadership roles, more experienced generations are findingit harder and harder to relate to their employees, subordinates, and thosebeing mentored to take their place. This presentation will be a view fromtwo individuals in Generations X and Y and their needs, wants, andexpectations as new young professionals in the Public Works Profession.It is intended for the attendee to provide direct information on how to bettermanage and work with employees in these generations, and to make themeffective members of your team.
  10. 10. Generation X – Amy (1961 - 1980) Generation Y – Chas (1981 - 2000)We are here representing the two newest generations to enter theworkforce: Generation X and Generation Y (or the Millenials). The needs ofour generations and our peers are special, and somewhat hard for SilentGeneration individuals or Baby Boomers to understand.Why is this important?Nationally, APWA is seeing a real desire from Baby Boomers to beeducated on how not only to manage members of these generationalgroups, but how to get them involved in APWA as well. To do that,members of the national Diversity Committee, and its subcommittee onBridging the Generations, have been putting forth educational seminars onthe subject to answer questions and to discuss some of the issues that allgenerations are having.Generational Diversity training is currently one of the most sought aftersubjects by big business and major corporations in hopes of learning waysto become more effective and efficient in their workplace.
  11. 11. THERE ARE CURRENTLY 80 MILLION MILLENIALS IN THE UNITED STATES AND Source: http://www.justgrapeswine.com/wp- GROWING content/uploads/2010/01/Millennials.jpUnlike Generation X, Generation Y mirrors or “Echos” the Baby Boomergeneration and will more than likely predominate the workforce as theBaby Boomers retire. This means that Baby Boomers need to continue tofulfill their role as mentors (or parents) of this generation and mentor themto keep our businesses and communities going in the next 5-10 years.This also means that with this generation knowing the Baby Boomers arepreparing to leave the workforce, there is a strong sense of entitlement togood jobs, strong careers, and quick elevation.
  12. 12. Working Together Well, now we know about Generations X and Y... but how do we get them to work together with us???The purpose of this presentation is to help you learn ways to make yourworkforce more effective by “Bridging” the gap between these culturaldifferences in the generations.This requires understanding of the differences and using them to youradvantage.
  13. 13. Things to Remember... 1. WE ALL WANT TO SUCCEED 2. WE ALL WANT TO LEARN 3. WE WANT OUR CAREER TO BENEFIT AND ENRICH OUR LIVES, NOT BE OUR LIVES.To make this easy we decided to put our recommendations into threespecific things to remember.The first thing you need to remember is: WE ALL WANT TO SUCCEED.Forget the notion that either Generation X or Generation Y is apathetic ordoes not care, or does not work hard. Let X and Y use the tools at theirdisposal to succeed on their own as well. Sometimes your way is NOT theonly way, and usually is NOT the most efficient way.The second thing you need to remember is: WE WANT TO LEARN.Silent Generation and Baby Boomers are our greatest resource to learnhow to better our careers and to be effective in our jobs. The best way tomake younger generations a productive part of your workforce is to nurturetheir development. Mentorship is essential.The third thing you need to remember is: WE WANT OUR CAREER TOBENEFIT AND ENRICH OUR LIVES, NOT BE OUR LIVES.Gone are the days where incoming workers can be ground to a pulp inwork because they are the new guys and need to earn their spikes. If youbelieve this needs to be done, you are going to lose a lot of great newworkers in your workplace. Younger generations have been taught by youthe older generations that they can do anything, and that they should find ajob they love. If they do not love it, they will not stay, and they will bouncefrom place to place until they do.
  14. 14. Ideas for Your Workplace 1. Mentorship 2. Commitment to Professional Development, Travel, and Training. 3. Quality Constructive Criticism and Commendation 4. Community Outreach Programs 5. Freedom to SucceedIdeas for you to use in working together effectively in your workplace:1. Mentorship is the most important benefit you can provide a Generation Xor Y employee. Mentoring them in business etiquette, in technical andprofessional skills, and most importantly: in communication andleadership.2. Generations X and Y are looking for quality travel, training, andprofessional development opportunities to enrich their work experience.They want to become the best they can be at their current jobs, and alsowant to make themselves the best professional they can.3. Generations X and Y are not looking to be bossed, and will easily breakand leave if they feel they are not treated well. What they look for is thesame treatment their parents and teachers gave them: feedback that showswhen they are doing something well, but also ways to improve.4. This is a leadership opportunity you could give to a Generation X or Yindividual. Let them know that the staff wants to provide service back tothe community and see how they run with it. You may be surprised at thesuccess and the drive they show.5. Give these employees freedom to succeed. Give them clear directionand an intended outcome for what YOU need, then let them do it the wayTHEY want to. I know this is difficult to agree to, but letting theseemployees be innovative is beneficial to both you and the employee.
  15. 15. Ideas for APWA 1. Mentorship 2. Developing Mentors 3. Provide Quality Professional Development and Membership Services 4. Communication through New Media 5. Leadership Ladders and PlanningIdeas for you to use in working together effectively in APWA:1. We come back to Mentorship. Younger members are unsure of theirplace in the organization and therefore need experienced members toguide them through the programs, politics, and organizational units thatare APWA.2. We need to train new Mentors. The best way to involve young membersis to train our Public Works Directors, Assistant Directors, Managers,Engineers, etc. to seek out and involve new talent. Young members willget involved if an older member suggests it, or even goes so far as guidesthem through the process.3. APWA MUST provide membership benefit to these members. The mainway to do that is through Professional Development opportunities andTraining. Younger professionals are not going to join this organization forNetworking opportunities alone, and their communities arent going to payfor it.4. Communication to them in modes that they are used to and usefrequently will guarantee they are knowledgeable of the current events ofthe organization.5. Provide clear understanding of ways to succeed and advance inleadership in the organization so it is understood from day one. Also,breakdown rigid expectations and “good ole boy” mentalities, becausenothing will turn them away faster.
  16. 16. QUESTIONS??Ideas for you to use in working together effectively in APWA:1. We come back to Mentorship. Younger members are unsure of theirplace in the organization and therefore need experienced members toguide them through the programs, politics, and organizational units thatare APWA.2. We need to train new Mentors. The best way to involve young membersis to train our Public Works Directors, Assistant Directors, Managers,Engineers, etc. to seek out and involve new talent. Young members willget involved if an older member suggests it, or even goes so far as guidesthem through the process.3. APWA MUST provide membership benefit to these members. The mainway to do that is through Professional Development opportunities andTraining. Younger professionals are not going to join this organization forNetworking opportunities alone, and their communities arent going to payfor it.4. Communication to them in modes that they are used to and usefrequently will guarantee they are knowledgeable of the current events ofthe organization.5. Provide clear understanding of ways to succeed and advance inleadership in the organization so it is understood from day one. Also,breakdown rigid expectations and “good ole boy” mentalities, becausenothing will turn them away faster.

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