• Share
  • Email
  • Embed
  • Like
  • Save
  • Private Content
Usability Testing On A Budget
 

Usability Testing On A Budget

on

  • 2,895 views

How to pull off some usability testing Presented at eduWEB Conference 2009

How to pull off some usability testing Presented at eduWEB Conference 2009

Statistics

Views

Total Views
2,895
Views on SlideShare
2,879
Embed Views
16

Actions

Likes
4
Downloads
57
Comments
0

3 Embeds 16

http://www.slideshare.net 8
http://grundyhome.com 5
http://www.linkedin.com 3

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment
  • Who does testing now? How often? (weekly, monthly, every project, never?)
  • 3 reasons my team talked about, but never actually did any testing
  • Not worried about statistically significant, no confidence intervals, not representative samples
  • Development site: “Donate to Notre Dame” and “How much for alumni football lottery?”
  • Don’t let your users be the designers.
  • Don’t let users put themselves in someone else’s shoes.That’s your job and you’re a lot better at it.
  • Swallow your pride and let users surprise you

Usability Testing On A Budget Usability Testing On A Budget Presentation Transcript

  • Budget Usability Testing
    or
    More Testing, Fewer Excuses
    Chas Grundy
    University of Notre Dame
    eduWeb 2009
  • Why bother testing?
    Testing helps you discover problems
    before they can publicly humiliate you.
  • Why bother testing?
  • Why bother testing?
  • Why bother testing?
  • If it's a pain to do, you probably won't do it.
  • The Rules
    1. Little or no money (< $50)
    2. Little or no time (< 2 hours)
    3. Little or no expertise (could start today)
  • Screw the scientific method
  • Learning Something is Better Than Learning Nothing
  • Learning
    What do you want to learn?
    How can you learn it?
    Who can you learn it from?
    When to test?
  • Test early, test often
    Writing and Editing
    Content into Website
    Review Website
    Content Planning
    Testing
    Launch Website
    Design Mockups
    Build Templates
    Test
    Test
    Test
    Test
    Test
    Test
  • You can test anything
    Paper Prototypes
    Wireframes
    Mockups
    Pages
    Live sites
    Competitors’ websites
  • Designing Your Tests
    Get task-oriented
    Don’t give away the answer
    There are no right and wrong answers
    Let the user do the talking
    Don’t ask open-ended questions
  • People will create opinions if you ask for them.
  • What users say isn't what they do.
    I hate scrolling.
    I would never click there.
    Nobody would do that.
  • Objection: Speculation!
  • Everything you do could be wrong.
  • It's not good enough just to learn, you have to take action
    Analysis – reviewing the results
    Fix the obvious
    Do a special test for the hard stuff
    Re-test to make sure you got it right
  • Design once, increment forever
  • Test early, test often
    At the end of the project is too late!
  • The Actual Tests - Tools
    Windows
    Camtasia ($179) *
    Morae ($1,120) *
    Jing Pro ($15)
    Windows Media Encoder (free)
    Mac
    Silverback ($50)
    Screenflow ($90) *
    Jing Pro ($15)
    Any screencasting/recording tool can work.
    * educational discount
  • Resources
    Don’t Make Me Think, Steve Krug
    useit.com, Jakob Nielsen
    usability.gov
    Start a Usability Testing Program in 5 Days
    http://www.edustyle.net/blog/?p=445
    More:
    http://delicious.com/chasgrundy/usability
  • So long and thanks for all the fish
    Chas Grundy
    University of Notre Dame
    twitter @chasgrundy
    blog grundyhome.com
    email chas@grundyhome.com