GIP Matching - Expectations & Behaviors
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GIP Matching - Expectations & Behaviors

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  • AP
  • Requirements for SPs
  • Requirements for SPs
  • One aiesec together
  • One aiesec together
  • One aiesec together
  • Who worked in company? Service customers?
  • EP and TN
  • AP

GIP Matching - Expectations & Behaviors GIP Matching - Expectations & Behaviors Presentation Transcript

  • Match Like never before! Expectations & behaviors
  • Agenda 1. Matching behaviors 2. Matching process & expectation setting
  • On average, our customer is waiting for a product for… 100
  • Of the EPs we raised, never got matched!
  • This means that… Of our customers actually get to experience our product..
  • Our Challenge: We are not delivering our promise We are not matching our EPs and TNs!
  • What are your key bottlenecks to match?
  • 1. Matching process
  • When you have raised... …you have a motivated student, with the right background, experience and expectations! …you have a TN taker who understands the organization, the process and wants the talent we can offer.
  • Raise the right EP & TN! Understand your customer needs and focus on what you can deliver 100%.  Before company meeting, do you really know what are the profiles, from which countries and when can they come?  Before raising intern, do you really know where exactly can he go and whether his qualifications match the requirements?
  • Content coming soon
  • ‘Treat other like you want to be treated’ What is the right matching behavior?
  • 1. Match behavior EPs
  • 1. Match behavior TNs
  • . How to build team behaviors? 1. Create the behaviors as a team 2. Give them a physical place 3. Have moments to revisit the team behaviors 4. Ask for feedback to team AND EPs / TNs You can do this tomorrow!
  • Imagine... AIESEC chosen to be the most customer centric organisation?
  • 2. Expectations for the matching process
  • Matching process education Applied Raised 1 week Matched 4 weeks Realized 4 weeks
  • Matching process education Applied/contacted 1 week Raised Matched 4 weeks Realized 4 weeks
  • How does the process look like?
  • What is expected from the EP? Proactive Open minded Be flexible Focused
  • Expectation setting Is key!
  • How are you going to work together? Weekly contact Send 5-10 emails a week Communication 1-3 months to get matched
  • How are you going to work together? Intro meeting Weekly Calls Two/three weekly meeting Preparation calls for interviews Preparation for exchange
  • What is expected from the TN taker? Fast communication Open minded Clear communication on needs Understanding
  • How are you going to work together? (bi)Weekly contact Clear timeline for process Communication VISA Procedure
  • How are you going to work together? Intro meeting (Bi)Weekly Calls Quarter report and meetings (feedback) Preparation for exchange
  • Thank you!