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local user research: taking the 'ass' out of assumption

by instruction services manager & e-learning librarian at the claremont colleges on Oct 28, 2009

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Slides from a presentation I gave at the 2009 Internet Librarian conference in Monterey, California, on 27 October 2009. I discussed findings from a research report I published in April of 2009: ...

Slides from a presentation I gave at the 2009 Internet Librarian conference in Monterey, California, on 27 October 2009. I discussed findings from a research report I published in April of 2009: Informing Innovation (tinyurl.com/ii-booth), and the importance of investigating local technology/library cultures for project planning and prioritization.

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local user research: taking the 'ass' out of assumption local user research: taking the 'ass' out of assumption Presentation Transcript