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Inspection methods

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Inspection methods as found on useit.com

Inspection methods as found on useit.com

Published in: Technology, Business

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  • 1. Is your product user-centric?
    Inspection methods
  • 2. Available methods
    Heuristic evaluation 
    Heuristic estimation
    Cognitive walkthrough
    Pluralistic walkthrough
    Feature inspection
    Consistency inspection 
    Standards inspection
    Formal usability inspection
  • 3. Heuristic evaluation
    most informal method
    usability specialists
    make sure each dialogue element follows the “heuristics”
  • 4. Heuristic estimation
    relative usability of two (or more) designs
    quantitative terms (typically expected user performance)
  • 5. Cognitive walkthrough
    simulate a user’s problem-solving process
    each step through the dialogue
    check if predicted process correctly
  • 6. Pluralistic walkthrough
    users, developers, and human factors people
    step through use case
    discuss each dialog element involved
  • 7. Feature inspection
    list features required for a use case
    checks for long sequences, cumbersome steps, steps that would not be natural for users to try, and steps that require extensive knowledge/experience
  • 8. Consistency inspection 
    designers from other projects
    make sure its consistent with their own design
  • 9. Standards inspection
    an expert on an interface standard
    inspect the interface for compliance.
  • 10. Formal usability inspection
    combines individual and group inspections
    six-step procedure with strictly defined roles
    heuristic evaluation + cognitive walkthrough.
  • 11. More information
    http://www.useit.com/jakob/inspectbook.html
    http://www.useit.com/papers/heuristic/inspection_summary.html