SlideShare a Scribd company logo
1 of 30
Download to read offline
Enterprise Collaboration
Strategy & Implementation




      CIO: IT Leadership Strategies
           July 14th, 2011 - Chicago


                 Presented By
            Karthik Chakkarapani
                  IT Director
       Technology Solutions & Operations

                 www.aha.org
Agenda


 About AHA

 The Challenge

 Strategy &Approach

 Adoption Strategies

 Requirements & Selection Process

 Demo

 Architecture

 Features & Business Value

 Results – Business Use Cases
About AHA
American Hospital Association (AHA) is the National Organization that represents and
serves all types of hospitals, health care networks, and their patients and communities
 Represents 5,000 hospitals, health care systems, networks & providers of care
 Represents 12 personal membership groups that comprises 40K+ members.
 Ensures members' perspectives and needs are heard & addressed in national health policy
   development, legislative and regulatory debates, and judicial matters.
 Is the voice of members in Washington, earning respect and attention from political, opinion
   leaders and the media.
 Focus on federal relations, policy, and communications has resulted in a strong record of
   changing the thinking of Congress and the executive branch.
 Brings value in the form of service and leadership to the hospital field to promote a higher
   performing health care delivery system.
 Provides hospital leadership, professional development, performance improvement &
   excellence.
                                                                                          3
AHA’s Vision, Mission, Values

                                         Vision
            A society of healthy communities, where all individuals reach their
                                highest potential for health


                                        Mission
  To advance the health of individuals and communities; the AHA leads, represents and
serves hospitals, health systems and other related organizations that are accountable to the
                    community and committed to health improvement




                                         Values
  People…Integrity…Leadership…Diversity…Collaboration…Excellence…Innovation


                                                                                               4
Who We Are? What We Do?
Advocacy & Member Relations                                          Hospital Operations (AHA Solutions)
Policy leadership, federal relations,                                Advancing the adoption of excellent
communications & resource Center                                     practices/solutions


Information & Media (Health                                          Community Health (ACHI)
Forum)                                                               Strengthening community health &
Helping leaders to advance                                           delivery of community benefit
hospital strategy and performance
                                                                     R&D (HRET/HPOE)
Hospital Professionals (PMGs)                                        Transforming health care through
Advancing professional                                               research, education and
development and capacity                                             dissemination
                                         Core Organizational
                                         Functions & Services        Physician Leadership Initiative (PLI)
Trustees/Boards (CHG)                    Optimizing operational
Developing excellence &                                              Advancing excellence in patient care
                                        effectiveness & efficiency
accountability in governance
                                        Information Technology
                                          Finance, HR, Admin         Diversity in Leadership (IFD)
Nursing Leadership (AONE)               Legal, Meetings, Travel      Expanding health care leadership
Shaping health care delivery                                         opportunities for ethnically,
through innovative nursing                                           culturally, and racially diverse
leadership                                                           individuals
                                                                                                     5
Business Needs & Challenges
 Improve & Increase Communication & Collaboration across the Organization

 Provide New ways for a diverse group of AHA Business units & Employees with different Skills &
  Expertise to Interact, Communicate, Collaborate & Share information and ideas efficiently

 Foster Innovation & Creativity across the organization to attain Performance Excellence & Process
  Improvements

 Break-down Silos across business units and Tap collective intelligence to solve challenges

 Facilitate Learning and Capture Knowledge on best practices, standards and methodologies

 Discover People, Skills, Expertise and relevant Information quickly & easily

 Manage & Collaborate on Projects & Initiatives effectively & efficiently

 Provide a Central hub for Information Management, Aggregation & Delivery - Social tools,
  Seamless integration to SaaS Apps with Single Sign-On, Shared Services, News & Updates, Events,
  Calendar, Enhanced Security & IT Self-Service functions


                                                                                                6
Solution Approach

       Enterprise Collaboration Platform
        Socialtext, Box.Net, Delve Networks, Symplified


     Effective Communication + Collaboration +
      Interaction + Sharing Knowledge & Ideas

                          Leads to




Process Improvement, Process Excellence, Break Down
 Silos, Creativity & Innovation across the Organization
                                                          7
Industry Award & Recognition


      AHA was named the “2011 Laureate for The
      Computerworld Honors Program” under the
              “Collaboration” category

               2011 Honors Programs Laureates

The Computerworld Honors Program is recognized by the news media
  as an award promoting positive social, economic and educational
                  change through the use of IT




                                                                    8
Social Enterprise Success Factors
To become a true Social Enterprise,
 Understand Social Media and make use of Social Networks such as Facebook & Twitter.

 Create Enterprise Collaboration platforms for employees to collaborate & communicate.

 Create Social Networks for Customers/Partners to understand their requirements better.

 Develop and integrate Social Networks & Enterprise Collaboration platform with Enterprise
  Applications.

 Monitor activities, conversations to drive Business Strategy, Decisions & Development.



                                                            Other Names
                                             Enterprise 2.0, Enterprise Collaboration,
                                          Enterprise Social Collaboration, Social Intranet,
                                          Social Business, Social Networking for Business


                                                                                              9
Social Media Overview & Market




          Mission Control




     Future = Mobile + Social



                                 10
Strategy & Approach – 15 Key Steps

1. Assessment – Understand the Current              8. Develop an Adoption Strategy & Plan

   Environment/Readiness                            9. Develop Communication, Marketing,

2. Develop a compelling Strategy                        Change management & Training plans

3. Develop a strong Business Case                   10. Implement Solution & Adoption Strategies

4. Develop a Road map/Implementation Plan           11. Do Communication & Marketing

5. Form a Steering Committee (Advisory              12. Conduct Training & Road shows

   council or Governance Committee)                 13. Listen, Monitor and Analyze Usage

6. Define Requirements & Design                     14. Do Continuous Improvements and Changes

7. Evaluate Vendors & Select the right              15. Partner & Collaborate with the Vendor

   Platform/Solution
                        Click here to see more details on the above strategies
Requirements & Selection Process

Solution Requirements                               Vendor Requirements

   Has *SLATES capabilities                            SaaS based application

   Creates a sharing culture                           Public & Hybrid Cloud based model

   Fosters creativity & innovation                     Open Architecture – ability to connect and integrate
                                                         seamlessly with other websites, applications, network
   Absolute confidence in the adoption rate             security and 3rd party widgets (iGoogle)

   Fits the way people work                            Market leader & pioneer with good product strategy,
                                                         roadmap & innovation
   Aggregates information from many sources
                                                        Ease of implementation & use, robust UI, less training
   Low Total Cost of Ownership                          and support

   One Single Sign-On                                  Ease of product support and maintenance

   Less IT support & maintenance                       High performance and ability to scale




                     Click here to see SaaS Vendor Selection Framework & Checklist
                           * SLATES - Search, Links, Authoring, Tags, Extensions & Signals
Common Risks & Challenges
Employees will adopt and use the platform more if they can “do” & “get” the work done
                           more efficiently and effectively.

Employees will not find the Enterprise Collaboration Platform useful – “IF”
•   It is just one more place to find information
•   Not required to get any work done
•   Requires one more login/password
•   Not all the employees are on the platform
•   Cannot discover people/skills due to lack of profile completeness
•   Cannot find important information
•   Has more “white noise” rather than useful information
•   Lack of participation
•   Not used for organization wide communication & updates
•   Lack of communication on the purpose of the platform.
Adoption Strategies – 10 Key Steps
1.   Provide Single Sign-On to Enterprise Collaboration Platform

2.   Provide Seamless Single Sign-On to key Enterprise Applications – “In the Flow”

3.   Provide Easy Access to the Enterprise Collaboration Platform – Any location, Any Device, Any time

     (Securely)

4.   Make the platform as a “One Stop” Hub for Information – “The Intranet”

5.   Provide seamless Integration to key Enterprise Applications – “In the Flow”

6.   Provide seamless Integration to Document & Digital Media Management – “In the Flow”

7.   Implement Strategy Alignment Framework – “In the Flow”

8.   Implement Project Management & Collaboration Framework - “In the Flow”

9.   Implement Corporate Services Information Framework - “In the Flow”

10. Implement Innovation & Idea Center Framework - “In the Flow”
                          Click here to see more details on the above strategies
Architecture




               15
Technologysee the process flow details & SSO
    Click here to
                  Architecture




                                               16
Demo


 Click here to see the demo video
Collaboration Platform - Features &
                    Business Value
Features                     Business Value

 Social Networking           Discover colleagues and follow people who will be helpful to you
 Microblogging               Accelerate and improve communication and collaboration among the people
 Collaborative Groups       and teams you work with
 Distributed Spreadsheets    Share ideas and solutions
 Dashboard                   Harness innovation and creativity
 Wiki Workspaces             Create a hub of information, ideas and expertise on important topics
 Collaborative Blogs         Get a rich picture of the people behind the work
 Desktop Application         Bridge across silos and start conversations with ease
 Mobile Application          Effectively tap the collective intelligence of co-workers
 Application Connect         Share quick updates with your team in a targeted way
 Single Sign-On              Manage and collaborate on projects and initiatives
 Intranet                    Single Sign-On to Enterprise Applications, IT Self-Service
 Self-Service                Run queries against Enterprise Applications systems/data and collaborate on the
                             results

                                                                                                         18
Benefits & Process Improvements

      Next & New Generation Social Intranet, Collaboration platform & Information Hub

 Improved Communication, Collaboration & Interaction between Management & Employees

 Achieved Effective & Efficient way for Strategy Alignment & Business Unit Initiatives

 Provided quick & easy access to AHA’s knowledge base, resources, information, updates & events

 Achieved Effective & Efficient way for Project Management, Collaboration & Communication

 Increased Awareness of IT Strategy, Services, Support, Projects & Initiatives

 Improved Collaboration & Communication between Shared Services & Employees

 Eliminated Email Communication on Projects, News & Updates & Alerts

 Fostered Innovation & Creativity across the organization and generated a lot of ideas/solutions



                                                                                                    19
Nursing Leadership (AONE) –
Collaboration & Communication
                Task Force

                Explore how AONE can better meet the needs of
                members from small, rural and critical access
                hospitals and develop a plan to present to the board


                Benefits & Business Value
                 Found relevant information faster   and easier

                 Got additional resources & articles

                 Discovered people & expertise quickly

                 Formed a new group for collaboration

                 Information is now available & searchable 

                 Task force is on “Schedule”




                                                                   20
Strategy Alignment & Initiatives

                  Benefits

                  Efficient Strategy Alignment to Projects

                   Dynamic & Automatic Strategic Mapping

                   Improved Communication, Collaboration &

                  Interaction among Management & Employees

                   Efficient Project Management Collaboration

                   Increased Employee awareness of Strategies & Goals

                   Find relevant information faster and easier

                   Share ideas, comments & solutions faster & easily

                   Fosters innovation & creativity to problems

                   Drive towards Organized Communication

                   Eliminate Email Communication
                                                                  21
Project Management & Collaboration
                  Benefits & Business Value

                  Improved Communication, Collaboration &

                  Interaction on projects among Management & Teams

                   Efficient Project Management & Collaboration

                   Efficient Document Management & Collaboration

                   Increased Employee awareness of projects initiatives

                   Why, Who, What, When, How?

                   Find project updates & status via Signals faster

                   Share ideas, comments & solutions or ask questions

                  easily via blogs, signals, groups and workspaces

                   Subscribe to Project Communication & Updates

                   Fosters Innovation & Creativity

                   Drive towards Organized Communication

                   Eliminate Email Communication                    22
IT Service Management & Support
                 Benefits & Business Value

                  Direct communication between CIO, IT Teams,

                 Business Units & Employees

                  Improved Communication & Collaboration

                  Increased Employee awareness of IT Services &

                 Support available (Service Catalog – ITIL V3)

                  Seamless Access & SSO to SaaS Applications

                  Seamless integration to Box.Net & Delve (Video)

                  Find IT relevant Information & Updates faster

                  IT Self-Service, FAQs, Self-help Resources

                  Improved Customer Service & Satisfaction

                  Drive towards Organized Communication

                  Eliminated Email Communication
                                                                   23
Enterprise Collaboration -
        Business Value Example
Idea to Concept to an Enterprise Initiative - Mobile Applications for Conferences

                                Business Benefits and Value
                                Generated new revenue opportunities

                                Enhanced conference experience for attendees

                                Provided fast and easy access of event and program information

                                Provided quick and easy access to resources

                                 Provided attendees with real-time updates and news

                                 Kept attendees connected and engaged via messages

                                 Provided easy, intuitive and interactive maps

                                 Provided more visibility for exhibitors, sponsors and speakers

                                 Provided social media integration – Facebook, Twitter, LinkedIn

                                “Go Green”
Enterprise Collaboration -
     Business Value Example
Idea to Concept to an Business Unit Initiative - Mobile & Digital Magazines

                            Business Benefits and Value
                             User intuitive and ease of use
                             Access information – any time, any device
                             Information on “the Go” , “in Pocket”
                            Robust search (including back issues)
                            Download for offline reading and print
                            Share information with others via email and social media
                            Interactive audio and video – webinars, interviews
                             In-depth analytics & insights of user readership
                            “Go-Green”
Additional Adoption Strategies
     Strong Commitment From Senior Management On a Continuous Basis
   Identify Communication, Collaboration Challenges and Pain-points – Impact?

   Identify & define lead Business Use Cases – Need, Value, Metrics etc

   Identify and recruit energetic “Champions” & “Believers”

   Do Road-shows, Hands-On Training, 101 sessions on Social Intranet (Facebook? Twitter? Blog? Social Media?)

   Publish News & Updates, Success stories and Use cases - “Go to” site

   Review Analytics and do Continuous Improvements & Minor Enhancements at regular intervals

   Listen…..Survey…..Measure…..Monitor…..Analyze……Implement…..Continue this Cycle

   Don’t Give Up!!!! Keep the Momentum !!!
Enterprise Collaboration - Closing “Thoughts”
Share a “Knowledge” Cake & Get 2 better “Knowledge” Cakes + a few Chocolates in return




1990 Rule – 1 person creates an article, 9 people edit/update, 90 people view it
                          (Wikipedia Framework)
Enterprise Collaboration - Closing “Thoughts”




      To meet tomorrow’s organization’s needs, we cannot work
                       on yesterday’s tools

     It is time to move and look beyond emails, file shares and static
intranet (Web 1.0) as the business communication & collaboration tools.
Resources
Contact Info




              Thank You
          Karthik Chakkarapani
 IT Director, Technology Solutions & Operations

    kchakkarapani@aha.org chakraj@yahoo.com

     LinkedIn: http://www.linkedin.com/in/chakraj
   Blog: http://karthikchakkarapani.wordpress.com
                Twitter: @kchakkarapani

More Related Content

What's hot

How to choose an Enterprise Social Network (ESN)
How to choose an Enterprise Social Network (ESN)How to choose an Enterprise Social Network (ESN)
How to choose an Enterprise Social Network (ESN)KINSHIP enterprise
 
Wanted an Active, Viable, Collaborative On-line Community
Wanted an Active, Viable, Collaborative On-line CommunityWanted an Active, Viable, Collaborative On-line Community
Wanted an Active, Viable, Collaborative On-line CommunityLouis-Pierre Guillaume
 
Supplement For Secrets Of Successful Portals Presentation
Supplement For Secrets Of Successful Portals PresentationSupplement For Secrets Of Successful Portals Presentation
Supplement For Secrets Of Successful Portals PresentationSusan Hanley
 
Driving Organizational Change With Social & Collaborative Technologies
Driving Organizational Change With Social & Collaborative TechnologiesDriving Organizational Change With Social & Collaborative Technologies
Driving Organizational Change With Social & Collaborative TechnologiesMike Gotta
 
6 Ways To Get Business Value From Social Software
6 Ways To Get Business Value From Social Software6 Ways To Get Business Value From Social Software
6 Ways To Get Business Value From Social SoftwareBlue Economy Agency
 
Implementing Enterprise 2.0 in the Real World
Implementing Enterprise 2.0 in the Real WorldImplementing Enterprise 2.0 in the Real World
Implementing Enterprise 2.0 in the Real WorldRoss Dawson
 
IBM Lotus Connections
IBM Lotus ConnectionsIBM Lotus Connections
IBM Lotus ConnectionsMarco Cimino
 
Enterprise 2.0 Survey Finland 2010
Enterprise 2.0 Survey Finland 2010Enterprise 2.0 Survey Finland 2010
Enterprise 2.0 Survey Finland 2010Magdalena Pawlowicz
 
Harness a changing workforce with social software v5
Harness a changing workforce with social software v5Harness a changing workforce with social software v5
Harness a changing workforce with social software v5Djalma Britto
 
Social collaboration at work executive briefing
Social collaboration at work   executive briefingSocial collaboration at work   executive briefing
Social collaboration at work executive briefinghugoleijtens
 
5 Biggest Blunders With Enterprise Social Software
5 Biggest Blunders With Enterprise Social Software5 Biggest Blunders With Enterprise Social Software
5 Biggest Blunders With Enterprise Social SoftwareBlue Economy Agency
 
CIO Advisory Board 18102013 - Social Enterprise
CIO Advisory Board   18102013 - Social EnterpriseCIO Advisory Board   18102013 - Social Enterprise
CIO Advisory Board 18102013 - Social EnterpriseTim Paridaens
 
TMA World Mindline Reappraising the Collaborative Benefits of Social Media in...
TMA World Mindline Reappraising the Collaborative Benefits of Social Media in...TMA World Mindline Reappraising the Collaborative Benefits of Social Media in...
TMA World Mindline Reappraising the Collaborative Benefits of Social Media in...TMA World
 
Future enterprises-social-birth
Future enterprises-social-birthFuture enterprises-social-birth
Future enterprises-social-birthJen Fiocca
 
London 2012 brochure - Enterprise Content Management
London 2012 brochure - Enterprise Content ManagementLondon 2012 brochure - Enterprise Content Management
London 2012 brochure - Enterprise Content ManagementAtos Benelux and the Nordics
 
Social business Watch out - change now
Social business Watch out - change nowSocial business Watch out - change now
Social business Watch out - change nowJens Peter Hansen
 
The innovation game: Why and how business are investing in innovation centers
The innovation game: Why and how business are investing in innovation centersThe innovation game: Why and how business are investing in innovation centers
The innovation game: Why and how business are investing in innovation centersRick Bouter
 

What's hot (20)

How to choose an Enterprise Social Network (ESN)
How to choose an Enterprise Social Network (ESN)How to choose an Enterprise Social Network (ESN)
How to choose an Enterprise Social Network (ESN)
 
Wanted an Active, Viable, Collaborative On-line Community
Wanted an Active, Viable, Collaborative On-line CommunityWanted an Active, Viable, Collaborative On-line Community
Wanted an Active, Viable, Collaborative On-line Community
 
Supplement For Secrets Of Successful Portals Presentation
Supplement For Secrets Of Successful Portals PresentationSupplement For Secrets Of Successful Portals Presentation
Supplement For Secrets Of Successful Portals Presentation
 
Driving Organizational Change With Social & Collaborative Technologies
Driving Organizational Change With Social & Collaborative TechnologiesDriving Organizational Change With Social & Collaborative Technologies
Driving Organizational Change With Social & Collaborative Technologies
 
Collaboration and globalization e-book
Collaboration and globalization e-bookCollaboration and globalization e-book
Collaboration and globalization e-book
 
6 Ways To Get Business Value From Social Software
6 Ways To Get Business Value From Social Software6 Ways To Get Business Value From Social Software
6 Ways To Get Business Value From Social Software
 
Implementing Enterprise 2.0 in the Real World
Implementing Enterprise 2.0 in the Real WorldImplementing Enterprise 2.0 in the Real World
Implementing Enterprise 2.0 in the Real World
 
IBM Lotus Connections
IBM Lotus ConnectionsIBM Lotus Connections
IBM Lotus Connections
 
Enterprise 2.0 Survey Finland 2010
Enterprise 2.0 Survey Finland 2010Enterprise 2.0 Survey Finland 2010
Enterprise 2.0 Survey Finland 2010
 
Harness a changing workforce with social software v5
Harness a changing workforce with social software v5Harness a changing workforce with social software v5
Harness a changing workforce with social software v5
 
Social collaboration at work executive briefing
Social collaboration at work   executive briefingSocial collaboration at work   executive briefing
Social collaboration at work executive briefing
 
5 Biggest Blunders With Enterprise Social Software
5 Biggest Blunders With Enterprise Social Software5 Biggest Blunders With Enterprise Social Software
5 Biggest Blunders With Enterprise Social Software
 
Stars & stripes slide deck
Stars & stripes slide deckStars & stripes slide deck
Stars & stripes slide deck
 
Best of the Intranet Global Forum 2014
Best of the Intranet Global Forum 2014Best of the Intranet Global Forum 2014
Best of the Intranet Global Forum 2014
 
CIO Advisory Board 18102013 - Social Enterprise
CIO Advisory Board   18102013 - Social EnterpriseCIO Advisory Board   18102013 - Social Enterprise
CIO Advisory Board 18102013 - Social Enterprise
 
TMA World Mindline Reappraising the Collaborative Benefits of Social Media in...
TMA World Mindline Reappraising the Collaborative Benefits of Social Media in...TMA World Mindline Reappraising the Collaborative Benefits of Social Media in...
TMA World Mindline Reappraising the Collaborative Benefits of Social Media in...
 
Future enterprises-social-birth
Future enterprises-social-birthFuture enterprises-social-birth
Future enterprises-social-birth
 
London 2012 brochure - Enterprise Content Management
London 2012 brochure - Enterprise Content ManagementLondon 2012 brochure - Enterprise Content Management
London 2012 brochure - Enterprise Content Management
 
Social business Watch out - change now
Social business Watch out - change nowSocial business Watch out - change now
Social business Watch out - change now
 
The innovation game: Why and how business are investing in innovation centers
The innovation game: Why and how business are investing in innovation centersThe innovation game: Why and how business are investing in innovation centers
The innovation game: Why and how business are investing in innovation centers
 

Viewers also liked

Benefits of Collaboration Software for Businesses
Benefits of Collaboration Software for BusinessesBenefits of Collaboration Software for Businesses
Benefits of Collaboration Software for BusinessesMikogo
 
A collaboration strategies
A collaboration strategiesA collaboration strategies
A collaboration strategiesbrajes
 
The Benefits of Social Collaboration in the Enterprise
The Benefits of Social Collaboration in the EnterpriseThe Benefits of Social Collaboration in the Enterprise
The Benefits of Social Collaboration in the EnterpriseIntergen
 
5 ways to improve your enterprise social collaboration with SharePoint2013 | ...
5 ways to improve your enterprise social collaboration with SharePoint2013 | ...5 ways to improve your enterprise social collaboration with SharePoint2013 | ...
5 ways to improve your enterprise social collaboration with SharePoint2013 | ...Advaiya Solutions, Inc.
 
CS2496 - Simplify Operational Execution with OpsVeda f2 (2)
CS2496 - Simplify Operational Execution with OpsVeda f2 (2)CS2496 - Simplify Operational Execution with OpsVeda f2 (2)
CS2496 - Simplify Operational Execution with OpsVeda f2 (2)Andrew Adamson
 
Getting_Started_with_Alfresco_Share_Collaboration_for_Enterprise.pdf
Getting_Started_with_Alfresco_Share_Collaboration_for_Enterprise.pdfGetting_Started_with_Alfresco_Share_Collaboration_for_Enterprise.pdf
Getting_Started_with_Alfresco_Share_Collaboration_for_Enterprise.pdfInblay Technology
 
Employee collaboration in a digital universe: The rise of the Enterprise Soci...
Employee collaboration in a digital universe: The rise of the Enterprise Soci...Employee collaboration in a digital universe: The rise of the Enterprise Soci...
Employee collaboration in a digital universe: The rise of the Enterprise Soci...Ralph J. Davila, APR
 
Making the Case for Social Collaboration in the Enterprise
Making the Case for Social Collaboration in the EnterpriseMaking the Case for Social Collaboration in the Enterprise
Making the Case for Social Collaboration in the EnterpriseWebtrends
 
Big Data and collaboration - Enterprise Digital Summit - Kimind - Miguel Memb...
Big Data and collaboration - Enterprise Digital Summit - Kimind - Miguel Memb...Big Data and collaboration - Enterprise Digital Summit - Kimind - Miguel Memb...
Big Data and collaboration - Enterprise Digital Summit - Kimind - Miguel Memb...Miguel Membrado
 
SAP technology roadmap- 2012 Update
SAP technology roadmap- 2012 UpdateSAP technology roadmap- 2012 Update
SAP technology roadmap- 2012 UpdateA J
 
The Future of Collaboration
The Future of CollaborationThe Future of Collaboration
The Future of Collaborationpadmasree
 
Adobe premiere pro cs6
Adobe premiere pro cs6Adobe premiere pro cs6
Adobe premiere pro cs6K-M1
 
Unified Communications & Collaboration: Connecting people and information
Unified Communications & Collaboration: Connecting people and informationUnified Communications & Collaboration: Connecting people and information
Unified Communications & Collaboration: Connecting people and informationComputacenter UK LTD
 
Unifying Communications through Interoperability - Mark Coleman, Microsoft.
Unifying Communications through Interoperability - Mark Coleman, Microsoft.Unifying Communications through Interoperability - Mark Coleman, Microsoft.
Unifying Communications through Interoperability - Mark Coleman, Microsoft.IMTC
 
Softwares used in project management
Softwares used in project managementSoftwares used in project management
Softwares used in project managementAmmar abbas
 
ERP In Telecom Industry
ERP In Telecom IndustryERP In Telecom Industry
ERP In Telecom IndustryAftab Ahmed
 
Enterprise 2.0 - Efficient Collaboration and Knowledge Exchange
Enterprise 2.0 - Efficient Collaboration and Knowledge ExchangeEnterprise 2.0 - Efficient Collaboration and Knowledge Exchange
Enterprise 2.0 - Efficient Collaboration and Knowledge ExchangeAcando Consulting
 
Ten commandments-for-collaborative team work
Ten commandments-for-collaborative team workTen commandments-for-collaborative team work
Ten commandments-for-collaborative team workShabbar Suterwala
 

Viewers also liked (20)

Benefits of Collaboration Software for Businesses
Benefits of Collaboration Software for BusinessesBenefits of Collaboration Software for Businesses
Benefits of Collaboration Software for Businesses
 
A collaboration strategies
A collaboration strategiesA collaboration strategies
A collaboration strategies
 
The Benefits of Social Collaboration in the Enterprise
The Benefits of Social Collaboration in the EnterpriseThe Benefits of Social Collaboration in the Enterprise
The Benefits of Social Collaboration in the Enterprise
 
What is Oracle Beehive?
What is Oracle Beehive?What is Oracle Beehive?
What is Oracle Beehive?
 
5 ways to improve your enterprise social collaboration with SharePoint2013 | ...
5 ways to improve your enterprise social collaboration with SharePoint2013 | ...5 ways to improve your enterprise social collaboration with SharePoint2013 | ...
5 ways to improve your enterprise social collaboration with SharePoint2013 | ...
 
CS2496 - Simplify Operational Execution with OpsVeda f2 (2)
CS2496 - Simplify Operational Execution with OpsVeda f2 (2)CS2496 - Simplify Operational Execution with OpsVeda f2 (2)
CS2496 - Simplify Operational Execution with OpsVeda f2 (2)
 
Getting_Started_with_Alfresco_Share_Collaboration_for_Enterprise.pdf
Getting_Started_with_Alfresco_Share_Collaboration_for_Enterprise.pdfGetting_Started_with_Alfresco_Share_Collaboration_for_Enterprise.pdf
Getting_Started_with_Alfresco_Share_Collaboration_for_Enterprise.pdf
 
Employee collaboration in a digital universe: The rise of the Enterprise Soci...
Employee collaboration in a digital universe: The rise of the Enterprise Soci...Employee collaboration in a digital universe: The rise of the Enterprise Soci...
Employee collaboration in a digital universe: The rise of the Enterprise Soci...
 
Making the Case for Social Collaboration in the Enterprise
Making the Case for Social Collaboration in the EnterpriseMaking the Case for Social Collaboration in the Enterprise
Making the Case for Social Collaboration in the Enterprise
 
Big Data and collaboration - Enterprise Digital Summit - Kimind - Miguel Memb...
Big Data and collaboration - Enterprise Digital Summit - Kimind - Miguel Memb...Big Data and collaboration - Enterprise Digital Summit - Kimind - Miguel Memb...
Big Data and collaboration - Enterprise Digital Summit - Kimind - Miguel Memb...
 
Mail server
Mail serverMail server
Mail server
 
SAP technology roadmap- 2012 Update
SAP technology roadmap- 2012 UpdateSAP technology roadmap- 2012 Update
SAP technology roadmap- 2012 Update
 
The Future of Collaboration
The Future of CollaborationThe Future of Collaboration
The Future of Collaboration
 
Adobe premiere pro cs6
Adobe premiere pro cs6Adobe premiere pro cs6
Adobe premiere pro cs6
 
Unified Communications & Collaboration: Connecting people and information
Unified Communications & Collaboration: Connecting people and informationUnified Communications & Collaboration: Connecting people and information
Unified Communications & Collaboration: Connecting people and information
 
Unifying Communications through Interoperability - Mark Coleman, Microsoft.
Unifying Communications through Interoperability - Mark Coleman, Microsoft.Unifying Communications through Interoperability - Mark Coleman, Microsoft.
Unifying Communications through Interoperability - Mark Coleman, Microsoft.
 
Softwares used in project management
Softwares used in project managementSoftwares used in project management
Softwares used in project management
 
ERP In Telecom Industry
ERP In Telecom IndustryERP In Telecom Industry
ERP In Telecom Industry
 
Enterprise 2.0 - Efficient Collaboration and Knowledge Exchange
Enterprise 2.0 - Efficient Collaboration and Knowledge ExchangeEnterprise 2.0 - Efficient Collaboration and Knowledge Exchange
Enterprise 2.0 - Efficient Collaboration and Knowledge Exchange
 
Ten commandments-for-collaborative team work
Ten commandments-for-collaborative team workTen commandments-for-collaborative team work
Ten commandments-for-collaborative team work
 

Similar to Enterprise Collaboration Strategy & Implementation

Enterprise 2.0 Conference - Enterprise Social Collaboration & Innovation ...
Enterprise 2.0 Conference - Enterprise Social Collaboration & Innovation ...Enterprise 2.0 Conference - Enterprise Social Collaboration & Innovation ...
Enterprise 2.0 Conference - Enterprise Social Collaboration & Innovation ...chakraj
 
Social Intranet & Collaboration
Social Intranet & CollaborationSocial Intranet & Collaboration
Social Intranet & Collaborationchakraj
 
American Hospital Association Social Intranet & Collaboration Platform
American Hospital Association Social Intranet & Collaboration PlatformAmerican Hospital Association Social Intranet & Collaboration Platform
American Hospital Association Social Intranet & Collaboration PlatformBlue Economy Agency
 
Health Care Information Exchange Strategy & Roadmap
Health Care Information Exchange Strategy & RoadmapHealth Care Information Exchange Strategy & Roadmap
Health Care Information Exchange Strategy & Roadmappmulrooney
 
SMCMKE Sept 2012 - The Social Business of Healthcare
SMCMKE Sept 2012 - The Social Business of HealthcareSMCMKE Sept 2012 - The Social Business of Healthcare
SMCMKE Sept 2012 - The Social Business of Healthcaresmcmke
 
OMG-BPM+AuthMarchConf-03-25-20(ams)1.pptx
OMG-BPM+AuthMarchConf-03-25-20(ams)1.pptxOMG-BPM+AuthMarchConf-03-25-20(ams)1.pptx
OMG-BPM+AuthMarchConf-03-25-20(ams)1.pptxGabriel Antoja
 
Drive Business Transformation thru Enterprise Collaboration & Gamification - ...
Drive Business Transformation thru Enterprise Collaboration & Gamification - ...Drive Business Transformation thru Enterprise Collaboration & Gamification - ...
Drive Business Transformation thru Enterprise Collaboration & Gamification - ...chakraj
 
Best of the Intranet Global Forum LA 2015
Best of the Intranet Global Forum LA 2015Best of the Intranet Global Forum LA 2015
Best of the Intranet Global Forum LA 2015Toby Ward
 
Appreciative Inquiry & Strategy
Appreciative Inquiry & StrategyAppreciative Inquiry & Strategy
Appreciative Inquiry & StrategyiAttain
 
Transition and integration center
Transition and integration centerTransition and integration center
Transition and integration centerlougorga
 
Improving Performance with Social Business Solutions - Featuring: Premier Hea...
Improving Performance with Social Business Solutions - Featuring: Premier Hea...Improving Performance with Social Business Solutions - Featuring: Premier Hea...
Improving Performance with Social Business Solutions - Featuring: Premier Hea...Perficient, Inc.
 
HXD 2019 Leadership Round Table
HXD 2019 Leadership Round TableHXD 2019 Leadership Round Table
HXD 2019 Leadership Round TableMad*Pow
 
KnowledgeForPerformanceImprovement
KnowledgeForPerformanceImprovementKnowledgeForPerformanceImprovement
KnowledgeForPerformanceImprovementArthur Shelley
 
Innovation is not for Lone Rangers
Innovation is not for Lone Rangers Innovation is not for Lone Rangers
Innovation is not for Lone Rangers Cathy Cecere
 
Osc share point 2010 make you intranet successful - 17th feb 2012 - public
Osc   share point 2010 make you intranet successful - 17th feb 2012 - publicOsc   share point 2010 make you intranet successful - 17th feb 2012 - public
Osc share point 2010 make you intranet successful - 17th feb 2012 - publicLee_Ralph
 
Trajectory branding and marketing agency: healthcare marketing case study for...
Trajectory branding and marketing agency: healthcare marketing case study for...Trajectory branding and marketing agency: healthcare marketing case study for...
Trajectory branding and marketing agency: healthcare marketing case study for...Eric Brody
 
Employee engagement communication
Employee engagement communicationEmployee engagement communication
Employee engagement communicationSnapComms
 
Centauric Story
Centauric StoryCentauric Story
Centauric Storymshack
 
10 Tips for a Healthy Social Enterprise
10 Tips for a Healthy Social Enterprise10 Tips for a Healthy Social Enterprise
10 Tips for a Healthy Social EnterpriseSitrion
 
Maidan summit 2012 Sarah Murray, Women Win, Netherlands
Maidan summit 2012  Sarah Murray, Women Win, NetherlandsMaidan summit 2012  Sarah Murray, Women Win, Netherlands
Maidan summit 2012 Sarah Murray, Women Win, NetherlandsMaidan.in
 

Similar to Enterprise Collaboration Strategy & Implementation (20)

Enterprise 2.0 Conference - Enterprise Social Collaboration & Innovation ...
Enterprise 2.0 Conference - Enterprise Social Collaboration & Innovation ...Enterprise 2.0 Conference - Enterprise Social Collaboration & Innovation ...
Enterprise 2.0 Conference - Enterprise Social Collaboration & Innovation ...
 
Social Intranet & Collaboration
Social Intranet & CollaborationSocial Intranet & Collaboration
Social Intranet & Collaboration
 
American Hospital Association Social Intranet & Collaboration Platform
American Hospital Association Social Intranet & Collaboration PlatformAmerican Hospital Association Social Intranet & Collaboration Platform
American Hospital Association Social Intranet & Collaboration Platform
 
Health Care Information Exchange Strategy & Roadmap
Health Care Information Exchange Strategy & RoadmapHealth Care Information Exchange Strategy & Roadmap
Health Care Information Exchange Strategy & Roadmap
 
SMCMKE Sept 2012 - The Social Business of Healthcare
SMCMKE Sept 2012 - The Social Business of HealthcareSMCMKE Sept 2012 - The Social Business of Healthcare
SMCMKE Sept 2012 - The Social Business of Healthcare
 
OMG-BPM+AuthMarchConf-03-25-20(ams)1.pptx
OMG-BPM+AuthMarchConf-03-25-20(ams)1.pptxOMG-BPM+AuthMarchConf-03-25-20(ams)1.pptx
OMG-BPM+AuthMarchConf-03-25-20(ams)1.pptx
 
Drive Business Transformation thru Enterprise Collaboration & Gamification - ...
Drive Business Transformation thru Enterprise Collaboration & Gamification - ...Drive Business Transformation thru Enterprise Collaboration & Gamification - ...
Drive Business Transformation thru Enterprise Collaboration & Gamification - ...
 
Best of the Intranet Global Forum LA 2015
Best of the Intranet Global Forum LA 2015Best of the Intranet Global Forum LA 2015
Best of the Intranet Global Forum LA 2015
 
Appreciative Inquiry & Strategy
Appreciative Inquiry & StrategyAppreciative Inquiry & Strategy
Appreciative Inquiry & Strategy
 
Transition and integration center
Transition and integration centerTransition and integration center
Transition and integration center
 
Improving Performance with Social Business Solutions - Featuring: Premier Hea...
Improving Performance with Social Business Solutions - Featuring: Premier Hea...Improving Performance with Social Business Solutions - Featuring: Premier Hea...
Improving Performance with Social Business Solutions - Featuring: Premier Hea...
 
HXD 2019 Leadership Round Table
HXD 2019 Leadership Round TableHXD 2019 Leadership Round Table
HXD 2019 Leadership Round Table
 
KnowledgeForPerformanceImprovement
KnowledgeForPerformanceImprovementKnowledgeForPerformanceImprovement
KnowledgeForPerformanceImprovement
 
Innovation is not for Lone Rangers
Innovation is not for Lone Rangers Innovation is not for Lone Rangers
Innovation is not for Lone Rangers
 
Osc share point 2010 make you intranet successful - 17th feb 2012 - public
Osc   share point 2010 make you intranet successful - 17th feb 2012 - publicOsc   share point 2010 make you intranet successful - 17th feb 2012 - public
Osc share point 2010 make you intranet successful - 17th feb 2012 - public
 
Trajectory branding and marketing agency: healthcare marketing case study for...
Trajectory branding and marketing agency: healthcare marketing case study for...Trajectory branding and marketing agency: healthcare marketing case study for...
Trajectory branding and marketing agency: healthcare marketing case study for...
 
Employee engagement communication
Employee engagement communicationEmployee engagement communication
Employee engagement communication
 
Centauric Story
Centauric StoryCentauric Story
Centauric Story
 
10 Tips for a Healthy Social Enterprise
10 Tips for a Healthy Social Enterprise10 Tips for a Healthy Social Enterprise
10 Tips for a Healthy Social Enterprise
 
Maidan summit 2012 Sarah Murray, Women Win, Netherlands
Maidan summit 2012  Sarah Murray, Women Win, NetherlandsMaidan summit 2012  Sarah Murray, Women Win, Netherlands
Maidan summit 2012 Sarah Murray, Women Win, Netherlands
 

Recently uploaded

clean rooms and its classification .pptx
clean rooms and its classification .pptxclean rooms and its classification .pptx
clean rooms and its classification .pptxushakiranmai4
 
Brief introduction to information ecosystem x public health.pptx
Brief introduction to information ecosystem x public health.pptxBrief introduction to information ecosystem x public health.pptx
Brief introduction to information ecosystem x public health.pptxTina Purnat
 
NECROSIS FOR MBBS FIRST YEAR STUDENTS MADE EASY.pptx
NECROSIS FOR MBBS FIRST YEAR STUDENTS MADE EASY.pptxNECROSIS FOR MBBS FIRST YEAR STUDENTS MADE EASY.pptx
NECROSIS FOR MBBS FIRST YEAR STUDENTS MADE EASY.pptxSizan Thapa
 
Reproductive and Child Health Services ppt.pptx
Reproductive and Child Health Services ppt.pptxReproductive and Child Health Services ppt.pptx
Reproductive and Child Health Services ppt.pptxVeereshDemashetti
 
ANATOMY OF THE CEREBRUM WITH CLINICAL ANATOMY.pptx
ANATOMY OF THE CEREBRUM WITH CLINICAL ANATOMY.pptxANATOMY OF THE CEREBRUM WITH CLINICAL ANATOMY.pptx
ANATOMY OF THE CEREBRUM WITH CLINICAL ANATOMY.pptxsiddharthroy26587
 
ANATOMY OF CEREBELLUM With Clinical Anatomy.pptx
ANATOMY OF CEREBELLUM With Clinical Anatomy.pptxANATOMY OF CEREBELLUM With Clinical Anatomy.pptx
ANATOMY OF CEREBELLUM With Clinical Anatomy.pptxsiddharthroy26587
 
Basic of Thyroid Hormone:- An In-depth Analysis
Basic of Thyroid Hormone:- An In-depth AnalysisBasic of Thyroid Hormone:- An In-depth Analysis
Basic of Thyroid Hormone:- An In-depth AnalysisAshishMaletha2
 
SMA Implementation science seminar (Day 1).pptx
SMA Implementation science seminar (Day 1).pptxSMA Implementation science seminar (Day 1).pptx
SMA Implementation science seminar (Day 1).pptxAbdirahmanWaseem
 
Range of Secondary Electrons and Electron Build-Up: Impact on Scatter in Homo...
Range of Secondary Electrons and Electron Build-Up: Impact on Scatter in Homo...Range of Secondary Electrons and Electron Build-Up: Impact on Scatter in Homo...
Range of Secondary Electrons and Electron Build-Up: Impact on Scatter in Homo...Dr. Dheeraj Kumar
 
Neurological Evaluation of Acute Ischemic stroke in Emergency Room
Neurological Evaluation of Acute Ischemic stroke in Emergency RoomNeurological Evaluation of Acute Ischemic stroke in Emergency Room
Neurological Evaluation of Acute Ischemic stroke in Emergency RoomSudhir Kumar
 
Neutraceuticals, Herb-drug & Herb-food inetractions
Neutraceuticals, Herb-drug & Herb-food inetractionsNeutraceuticals, Herb-drug & Herb-food inetractions
Neutraceuticals, Herb-drug & Herb-food inetractionsPradnya Wadekar
 
EMBRYOLOGY AND FOETAL DEVELOPMENT-mayu.pdf
EMBRYOLOGY AND FOETAL DEVELOPMENT-mayu.pdfEMBRYOLOGY AND FOETAL DEVELOPMENT-mayu.pdf
EMBRYOLOGY AND FOETAL DEVELOPMENT-mayu.pdfMayuriGamit2
 
HDT Unit 2: Nutraceuticals Global Market Overview And Growth Of Nutraceutical...
HDT Unit 2: Nutraceuticals Global Market Overview And Growth Of Nutraceutical...HDT Unit 2: Nutraceuticals Global Market Overview And Growth Of Nutraceutical...
HDT Unit 2: Nutraceuticals Global Market Overview And Growth Of Nutraceutical...Genesis Institute of Pharmacy, Radhanagari.
 
Methicillin-resistant Staphylococcus Aureus (MRSA)
Methicillin-resistant Staphylococcus Aureus (MRSA)Methicillin-resistant Staphylococcus Aureus (MRSA)
Methicillin-resistant Staphylococcus Aureus (MRSA)Ahmad Thanin
 
TARGET DELINEATION IN VULVAL CANCER BY DR KANHU
TARGET DELINEATION IN VULVAL CANCER BY DR KANHUTARGET DELINEATION IN VULVAL CANCER BY DR KANHU
TARGET DELINEATION IN VULVAL CANCER BY DR KANHUKanhu Charan
 
(IDE)and(IVD),QMS,21 CFR part820 , 801)
(IDE)and(IVD),QMS,21 CFR part820  , 801)(IDE)and(IVD),QMS,21 CFR part820  , 801)
(IDE)and(IVD),QMS,21 CFR part820 , 801)chahattyagi200
 
TARGET DELINEATION IN RECTUM CANCER BY DR KANHU
TARGET DELINEATION IN RECTUM  CANCER BY DR KANHUTARGET DELINEATION IN RECTUM  CANCER BY DR KANHU
TARGET DELINEATION IN RECTUM CANCER BY DR KANHUKanhu Charan
 
TARGET DELINEATION IN CERVIX CANCER BY DR KANHU
TARGET DELINEATION IN CERVIX CANCER BY DR KANHUTARGET DELINEATION IN CERVIX CANCER BY DR KANHU
TARGET DELINEATION IN CERVIX CANCER BY DR KANHUKanhu Charan
 
Cholesterol Biosynthesis and catabolism for MBBS, Lab. MEd. BDS.pptx
Cholesterol Biosynthesis  and catabolism for MBBS, Lab. MEd. BDS.pptxCholesterol Biosynthesis  and catabolism for MBBS, Lab. MEd. BDS.pptx
Cholesterol Biosynthesis and catabolism for MBBS, Lab. MEd. BDS.pptxRajendra Dev Bhatt
 

Recently uploaded (20)

clean rooms and its classification .pptx
clean rooms and its classification .pptxclean rooms and its classification .pptx
clean rooms and its classification .pptx
 
Brief introduction to information ecosystem x public health.pptx
Brief introduction to information ecosystem x public health.pptxBrief introduction to information ecosystem x public health.pptx
Brief introduction to information ecosystem x public health.pptx
 
NECROSIS FOR MBBS FIRST YEAR STUDENTS MADE EASY.pptx
NECROSIS FOR MBBS FIRST YEAR STUDENTS MADE EASY.pptxNECROSIS FOR MBBS FIRST YEAR STUDENTS MADE EASY.pptx
NECROSIS FOR MBBS FIRST YEAR STUDENTS MADE EASY.pptx
 
Reproductive and Child Health Services ppt.pptx
Reproductive and Child Health Services ppt.pptxReproductive and Child Health Services ppt.pptx
Reproductive and Child Health Services ppt.pptx
 
ANATOMY OF THE CEREBRUM WITH CLINICAL ANATOMY.pptx
ANATOMY OF THE CEREBRUM WITH CLINICAL ANATOMY.pptxANATOMY OF THE CEREBRUM WITH CLINICAL ANATOMY.pptx
ANATOMY OF THE CEREBRUM WITH CLINICAL ANATOMY.pptx
 
Evolving Concepts in the Pathogenesis of Inflammatory Dermatologic Disorders ...
Evolving Concepts in the Pathogenesis of Inflammatory Dermatologic Disorders ...Evolving Concepts in the Pathogenesis of Inflammatory Dermatologic Disorders ...
Evolving Concepts in the Pathogenesis of Inflammatory Dermatologic Disorders ...
 
ANATOMY OF CEREBELLUM With Clinical Anatomy.pptx
ANATOMY OF CEREBELLUM With Clinical Anatomy.pptxANATOMY OF CEREBELLUM With Clinical Anatomy.pptx
ANATOMY OF CEREBELLUM With Clinical Anatomy.pptx
 
Basic of Thyroid Hormone:- An In-depth Analysis
Basic of Thyroid Hormone:- An In-depth AnalysisBasic of Thyroid Hormone:- An In-depth Analysis
Basic of Thyroid Hormone:- An In-depth Analysis
 
SMA Implementation science seminar (Day 1).pptx
SMA Implementation science seminar (Day 1).pptxSMA Implementation science seminar (Day 1).pptx
SMA Implementation science seminar (Day 1).pptx
 
Range of Secondary Electrons and Electron Build-Up: Impact on Scatter in Homo...
Range of Secondary Electrons and Electron Build-Up: Impact on Scatter in Homo...Range of Secondary Electrons and Electron Build-Up: Impact on Scatter in Homo...
Range of Secondary Electrons and Electron Build-Up: Impact on Scatter in Homo...
 
Neurological Evaluation of Acute Ischemic stroke in Emergency Room
Neurological Evaluation of Acute Ischemic stroke in Emergency RoomNeurological Evaluation of Acute Ischemic stroke in Emergency Room
Neurological Evaluation of Acute Ischemic stroke in Emergency Room
 
Neutraceuticals, Herb-drug & Herb-food inetractions
Neutraceuticals, Herb-drug & Herb-food inetractionsNeutraceuticals, Herb-drug & Herb-food inetractions
Neutraceuticals, Herb-drug & Herb-food inetractions
 
EMBRYOLOGY AND FOETAL DEVELOPMENT-mayu.pdf
EMBRYOLOGY AND FOETAL DEVELOPMENT-mayu.pdfEMBRYOLOGY AND FOETAL DEVELOPMENT-mayu.pdf
EMBRYOLOGY AND FOETAL DEVELOPMENT-mayu.pdf
 
HDT Unit 2: Nutraceuticals Global Market Overview And Growth Of Nutraceutical...
HDT Unit 2: Nutraceuticals Global Market Overview And Growth Of Nutraceutical...HDT Unit 2: Nutraceuticals Global Market Overview And Growth Of Nutraceutical...
HDT Unit 2: Nutraceuticals Global Market Overview And Growth Of Nutraceutical...
 
Methicillin-resistant Staphylococcus Aureus (MRSA)
Methicillin-resistant Staphylococcus Aureus (MRSA)Methicillin-resistant Staphylococcus Aureus (MRSA)
Methicillin-resistant Staphylococcus Aureus (MRSA)
 
TARGET DELINEATION IN VULVAL CANCER BY DR KANHU
TARGET DELINEATION IN VULVAL CANCER BY DR KANHUTARGET DELINEATION IN VULVAL CANCER BY DR KANHU
TARGET DELINEATION IN VULVAL CANCER BY DR KANHU
 
(IDE)and(IVD),QMS,21 CFR part820 , 801)
(IDE)and(IVD),QMS,21 CFR part820  , 801)(IDE)and(IVD),QMS,21 CFR part820  , 801)
(IDE)and(IVD),QMS,21 CFR part820 , 801)
 
TARGET DELINEATION IN RECTUM CANCER BY DR KANHU
TARGET DELINEATION IN RECTUM  CANCER BY DR KANHUTARGET DELINEATION IN RECTUM  CANCER BY DR KANHU
TARGET DELINEATION IN RECTUM CANCER BY DR KANHU
 
TARGET DELINEATION IN CERVIX CANCER BY DR KANHU
TARGET DELINEATION IN CERVIX CANCER BY DR KANHUTARGET DELINEATION IN CERVIX CANCER BY DR KANHU
TARGET DELINEATION IN CERVIX CANCER BY DR KANHU
 
Cholesterol Biosynthesis and catabolism for MBBS, Lab. MEd. BDS.pptx
Cholesterol Biosynthesis  and catabolism for MBBS, Lab. MEd. BDS.pptxCholesterol Biosynthesis  and catabolism for MBBS, Lab. MEd. BDS.pptx
Cholesterol Biosynthesis and catabolism for MBBS, Lab. MEd. BDS.pptx
 

Enterprise Collaboration Strategy & Implementation

  • 1. Enterprise Collaboration Strategy & Implementation CIO: IT Leadership Strategies July 14th, 2011 - Chicago Presented By Karthik Chakkarapani IT Director Technology Solutions & Operations www.aha.org
  • 2. Agenda  About AHA  The Challenge  Strategy &Approach  Adoption Strategies  Requirements & Selection Process  Demo  Architecture  Features & Business Value  Results – Business Use Cases
  • 3. About AHA American Hospital Association (AHA) is the National Organization that represents and serves all types of hospitals, health care networks, and their patients and communities  Represents 5,000 hospitals, health care systems, networks & providers of care  Represents 12 personal membership groups that comprises 40K+ members.  Ensures members' perspectives and needs are heard & addressed in national health policy development, legislative and regulatory debates, and judicial matters.  Is the voice of members in Washington, earning respect and attention from political, opinion leaders and the media.  Focus on federal relations, policy, and communications has resulted in a strong record of changing the thinking of Congress and the executive branch.  Brings value in the form of service and leadership to the hospital field to promote a higher performing health care delivery system.  Provides hospital leadership, professional development, performance improvement & excellence. 3
  • 4. AHA’s Vision, Mission, Values Vision A society of healthy communities, where all individuals reach their highest potential for health Mission To advance the health of individuals and communities; the AHA leads, represents and serves hospitals, health systems and other related organizations that are accountable to the community and committed to health improvement Values People…Integrity…Leadership…Diversity…Collaboration…Excellence…Innovation 4
  • 5. Who We Are? What We Do? Advocacy & Member Relations Hospital Operations (AHA Solutions) Policy leadership, federal relations, Advancing the adoption of excellent communications & resource Center practices/solutions Information & Media (Health Community Health (ACHI) Forum) Strengthening community health & Helping leaders to advance delivery of community benefit hospital strategy and performance R&D (HRET/HPOE) Hospital Professionals (PMGs) Transforming health care through Advancing professional research, education and development and capacity dissemination Core Organizational Functions & Services Physician Leadership Initiative (PLI) Trustees/Boards (CHG) Optimizing operational Developing excellence & Advancing excellence in patient care effectiveness & efficiency accountability in governance Information Technology Finance, HR, Admin Diversity in Leadership (IFD) Nursing Leadership (AONE) Legal, Meetings, Travel Expanding health care leadership Shaping health care delivery opportunities for ethnically, through innovative nursing culturally, and racially diverse leadership individuals 5
  • 6. Business Needs & Challenges  Improve & Increase Communication & Collaboration across the Organization  Provide New ways for a diverse group of AHA Business units & Employees with different Skills & Expertise to Interact, Communicate, Collaborate & Share information and ideas efficiently  Foster Innovation & Creativity across the organization to attain Performance Excellence & Process Improvements  Break-down Silos across business units and Tap collective intelligence to solve challenges  Facilitate Learning and Capture Knowledge on best practices, standards and methodologies  Discover People, Skills, Expertise and relevant Information quickly & easily  Manage & Collaborate on Projects & Initiatives effectively & efficiently  Provide a Central hub for Information Management, Aggregation & Delivery - Social tools, Seamless integration to SaaS Apps with Single Sign-On, Shared Services, News & Updates, Events, Calendar, Enhanced Security & IT Self-Service functions 6
  • 7. Solution Approach Enterprise Collaboration Platform Socialtext, Box.Net, Delve Networks, Symplified Effective Communication + Collaboration + Interaction + Sharing Knowledge & Ideas Leads to Process Improvement, Process Excellence, Break Down Silos, Creativity & Innovation across the Organization 7
  • 8. Industry Award & Recognition AHA was named the “2011 Laureate for The Computerworld Honors Program” under the “Collaboration” category 2011 Honors Programs Laureates The Computerworld Honors Program is recognized by the news media as an award promoting positive social, economic and educational change through the use of IT 8
  • 9. Social Enterprise Success Factors To become a true Social Enterprise,  Understand Social Media and make use of Social Networks such as Facebook & Twitter.  Create Enterprise Collaboration platforms for employees to collaborate & communicate.  Create Social Networks for Customers/Partners to understand their requirements better.  Develop and integrate Social Networks & Enterprise Collaboration platform with Enterprise Applications.  Monitor activities, conversations to drive Business Strategy, Decisions & Development. Other Names Enterprise 2.0, Enterprise Collaboration, Enterprise Social Collaboration, Social Intranet, Social Business, Social Networking for Business 9
  • 10. Social Media Overview & Market Mission Control Future = Mobile + Social 10
  • 11. Strategy & Approach – 15 Key Steps 1. Assessment – Understand the Current 8. Develop an Adoption Strategy & Plan Environment/Readiness 9. Develop Communication, Marketing, 2. Develop a compelling Strategy Change management & Training plans 3. Develop a strong Business Case 10. Implement Solution & Adoption Strategies 4. Develop a Road map/Implementation Plan 11. Do Communication & Marketing 5. Form a Steering Committee (Advisory 12. Conduct Training & Road shows council or Governance Committee) 13. Listen, Monitor and Analyze Usage 6. Define Requirements & Design 14. Do Continuous Improvements and Changes 7. Evaluate Vendors & Select the right 15. Partner & Collaborate with the Vendor Platform/Solution Click here to see more details on the above strategies
  • 12. Requirements & Selection Process Solution Requirements Vendor Requirements  Has *SLATES capabilities  SaaS based application  Creates a sharing culture  Public & Hybrid Cloud based model  Fosters creativity & innovation  Open Architecture – ability to connect and integrate seamlessly with other websites, applications, network  Absolute confidence in the adoption rate security and 3rd party widgets (iGoogle)  Fits the way people work  Market leader & pioneer with good product strategy, roadmap & innovation  Aggregates information from many sources  Ease of implementation & use, robust UI, less training  Low Total Cost of Ownership and support  One Single Sign-On  Ease of product support and maintenance  Less IT support & maintenance  High performance and ability to scale Click here to see SaaS Vendor Selection Framework & Checklist * SLATES - Search, Links, Authoring, Tags, Extensions & Signals
  • 13. Common Risks & Challenges Employees will adopt and use the platform more if they can “do” & “get” the work done more efficiently and effectively. Employees will not find the Enterprise Collaboration Platform useful – “IF” • It is just one more place to find information • Not required to get any work done • Requires one more login/password • Not all the employees are on the platform • Cannot discover people/skills due to lack of profile completeness • Cannot find important information • Has more “white noise” rather than useful information • Lack of participation • Not used for organization wide communication & updates • Lack of communication on the purpose of the platform.
  • 14. Adoption Strategies – 10 Key Steps 1. Provide Single Sign-On to Enterprise Collaboration Platform 2. Provide Seamless Single Sign-On to key Enterprise Applications – “In the Flow” 3. Provide Easy Access to the Enterprise Collaboration Platform – Any location, Any Device, Any time (Securely) 4. Make the platform as a “One Stop” Hub for Information – “The Intranet” 5. Provide seamless Integration to key Enterprise Applications – “In the Flow” 6. Provide seamless Integration to Document & Digital Media Management – “In the Flow” 7. Implement Strategy Alignment Framework – “In the Flow” 8. Implement Project Management & Collaboration Framework - “In the Flow” 9. Implement Corporate Services Information Framework - “In the Flow” 10. Implement Innovation & Idea Center Framework - “In the Flow” Click here to see more details on the above strategies
  • 16. Technologysee the process flow details & SSO Click here to Architecture 16
  • 17. Demo Click here to see the demo video
  • 18. Collaboration Platform - Features & Business Value Features Business Value  Social Networking  Discover colleagues and follow people who will be helpful to you  Microblogging  Accelerate and improve communication and collaboration among the people  Collaborative Groups and teams you work with  Distributed Spreadsheets  Share ideas and solutions  Dashboard  Harness innovation and creativity  Wiki Workspaces  Create a hub of information, ideas and expertise on important topics  Collaborative Blogs  Get a rich picture of the people behind the work  Desktop Application  Bridge across silos and start conversations with ease  Mobile Application  Effectively tap the collective intelligence of co-workers  Application Connect  Share quick updates with your team in a targeted way  Single Sign-On  Manage and collaborate on projects and initiatives  Intranet  Single Sign-On to Enterprise Applications, IT Self-Service  Self-Service  Run queries against Enterprise Applications systems/data and collaborate on the results 18
  • 19. Benefits & Process Improvements Next & New Generation Social Intranet, Collaboration platform & Information Hub  Improved Communication, Collaboration & Interaction between Management & Employees  Achieved Effective & Efficient way for Strategy Alignment & Business Unit Initiatives  Provided quick & easy access to AHA’s knowledge base, resources, information, updates & events  Achieved Effective & Efficient way for Project Management, Collaboration & Communication  Increased Awareness of IT Strategy, Services, Support, Projects & Initiatives  Improved Collaboration & Communication between Shared Services & Employees  Eliminated Email Communication on Projects, News & Updates & Alerts  Fostered Innovation & Creativity across the organization and generated a lot of ideas/solutions 19
  • 20. Nursing Leadership (AONE) – Collaboration & Communication Task Force Explore how AONE can better meet the needs of members from small, rural and critical access hospitals and develop a plan to present to the board Benefits & Business Value  Found relevant information faster and easier  Got additional resources & articles  Discovered people & expertise quickly  Formed a new group for collaboration  Information is now available & searchable  Task force is on “Schedule” 20
  • 21. Strategy Alignment & Initiatives Benefits Efficient Strategy Alignment to Projects  Dynamic & Automatic Strategic Mapping  Improved Communication, Collaboration & Interaction among Management & Employees  Efficient Project Management Collaboration  Increased Employee awareness of Strategies & Goals  Find relevant information faster and easier  Share ideas, comments & solutions faster & easily  Fosters innovation & creativity to problems  Drive towards Organized Communication  Eliminate Email Communication 21
  • 22. Project Management & Collaboration Benefits & Business Value Improved Communication, Collaboration & Interaction on projects among Management & Teams  Efficient Project Management & Collaboration  Efficient Document Management & Collaboration  Increased Employee awareness of projects initiatives  Why, Who, What, When, How?  Find project updates & status via Signals faster  Share ideas, comments & solutions or ask questions easily via blogs, signals, groups and workspaces  Subscribe to Project Communication & Updates  Fosters Innovation & Creativity  Drive towards Organized Communication  Eliminate Email Communication 22
  • 23. IT Service Management & Support Benefits & Business Value  Direct communication between CIO, IT Teams, Business Units & Employees  Improved Communication & Collaboration  Increased Employee awareness of IT Services & Support available (Service Catalog – ITIL V3)  Seamless Access & SSO to SaaS Applications  Seamless integration to Box.Net & Delve (Video)  Find IT relevant Information & Updates faster  IT Self-Service, FAQs, Self-help Resources  Improved Customer Service & Satisfaction  Drive towards Organized Communication  Eliminated Email Communication 23
  • 24. Enterprise Collaboration - Business Value Example Idea to Concept to an Enterprise Initiative - Mobile Applications for Conferences Business Benefits and Value Generated new revenue opportunities Enhanced conference experience for attendees Provided fast and easy access of event and program information Provided quick and easy access to resources  Provided attendees with real-time updates and news  Kept attendees connected and engaged via messages  Provided easy, intuitive and interactive maps  Provided more visibility for exhibitors, sponsors and speakers  Provided social media integration – Facebook, Twitter, LinkedIn “Go Green”
  • 25. Enterprise Collaboration - Business Value Example Idea to Concept to an Business Unit Initiative - Mobile & Digital Magazines Business Benefits and Value  User intuitive and ease of use  Access information – any time, any device  Information on “the Go” , “in Pocket” Robust search (including back issues) Download for offline reading and print Share information with others via email and social media Interactive audio and video – webinars, interviews  In-depth analytics & insights of user readership “Go-Green”
  • 26. Additional Adoption Strategies Strong Commitment From Senior Management On a Continuous Basis  Identify Communication, Collaboration Challenges and Pain-points – Impact?  Identify & define lead Business Use Cases – Need, Value, Metrics etc  Identify and recruit energetic “Champions” & “Believers”  Do Road-shows, Hands-On Training, 101 sessions on Social Intranet (Facebook? Twitter? Blog? Social Media?)  Publish News & Updates, Success stories and Use cases - “Go to” site  Review Analytics and do Continuous Improvements & Minor Enhancements at regular intervals  Listen…..Survey…..Measure…..Monitor…..Analyze……Implement…..Continue this Cycle  Don’t Give Up!!!! Keep the Momentum !!!
  • 27. Enterprise Collaboration - Closing “Thoughts” Share a “Knowledge” Cake & Get 2 better “Knowledge” Cakes + a few Chocolates in return 1990 Rule – 1 person creates an article, 9 people edit/update, 90 people view it (Wikipedia Framework)
  • 28. Enterprise Collaboration - Closing “Thoughts” To meet tomorrow’s organization’s needs, we cannot work on yesterday’s tools It is time to move and look beyond emails, file shares and static intranet (Web 1.0) as the business communication & collaboration tools.
  • 30. Contact Info Thank You Karthik Chakkarapani IT Director, Technology Solutions & Operations kchakkarapani@aha.org chakraj@yahoo.com LinkedIn: http://www.linkedin.com/in/chakraj Blog: http://karthikchakkarapani.wordpress.com Twitter: @kchakkarapani