Towards Interactive Screens

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I love digital signages / screens -- but the thousands of screens in the real world are mostly dump terminals that blast ads at us. Why can't they be personalized, interactive, and collaborative? This slide deck presents a sneak preview of a new interactive screen network developed at the MIT Media Lab. We leverage touchscreens, RFID for visitors to enable a seamless experience to explore various items at a busy venue. Let's build more of these in the real world!

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Towards Interactive Screens

  1. 1. TOWARDS INTERACTIVE SCREENS Chaki Ng 6/7/2010 MIT Media Lab/Harvard 1
  2. 2. interactive screens = the future? 2
  3. 3. deployed/ing a signage network? 3
  4. 4. support users interactions? how? 4
  5. 5. dump terminals who are you? wait in line loops only MOST SCREENS 5
  6. 6. interaction personalization collaboration exploration OUR AGENDA 6
  7. 7. olpc e-ink minority report robots citycar scratch MEDIA LAB candy store for grown-ups 7
  8. 8. E14 “see through” workspace 8
  9. 9. CUBES 9
  10. 10. CUBES 10
  11. 11. SPONSOR WEEK a.k.a. “circus” 11
  12. 12. THE GLASS INFRASTRUCTURE • Touchscreens throughout the building • RFID for everyone • Multi-user interactions/sharing • Structured and free explorations • Portfolio 12
  13. 13. WALL MOUNT 13
  14. 14. FREE STANDING 14
  15. 15. ENCASING 15
  16. 16. RFID 16
  17. 17. ANATOMY samsung, mac mini, reader+antenna, mouse client, rfid service 17
  18. 18. clients screen leaderboard portfolio photostation frontend services backend user profile rfid services service databases COMPONENTS 18
  19. 19. SCREEN 19
  20. 20. SCREEN 20
  21. 21. SCREEN 21
  22. 22. LEADERBOARD 22
  23. 23. PHOTOSTATION 23
  24. 24. LAUNCH EXPERIENCE • 500+ guests for 3 full days • 30 wall-mounted screens, 6 free standing, 2 leaderboards • Thousands of charms collected, hundreds of exchanges • Great for an “alpha” project 24
  25. 25. 25
  26. 26. UX LESSONS 26
  27. 27. ICON = SIMPLICITY good for the use case; more security not necessary 27
  28. 28. ATM EFFECT do design clues to encourage collaboration 28
  29. 29. FIND LEAD USERS they will train others for you 29
  30. 30. FINGERPRINTS do assume people will touch any UX elements 30
  31. 31. TOO SIMPLE do explain “smart” UX design 31
  32. 32. UX EXPLOSION do worry about extreme cases 32
  33. 33. TAKE YOUR TURN do work around device limitations... 33
  34. 34. FUTURE WORK • interaction: multi-touch, gestural, facial • personalization: cell phones, multiple visits • collaboration: gaming, people recommendations • exploration: richer learning model, user-contribution • open: rfid api, new apps, ads/messages 34
  35. 35. collaborators: Chaki Ng viral communications, information ecology, chaki@post.harvard.edu and NeCSys 35

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