Your SlideShare is downloading. ×
NADE 2010 Elluminating The Road
NADE 2010 Elluminating The Road
NADE 2010 Elluminating The Road
NADE 2010 Elluminating The Road
NADE 2010 Elluminating The Road
NADE 2010 Elluminating The Road
NADE 2010 Elluminating The Road
NADE 2010 Elluminating The Road
NADE 2010 Elluminating The Road
NADE 2010 Elluminating The Road
NADE 2010 Elluminating The Road
NADE 2010 Elluminating The Road
NADE 2010 Elluminating The Road
NADE 2010 Elluminating The Road
NADE 2010 Elluminating The Road
NADE 2010 Elluminating The Road
NADE 2010 Elluminating The Road
NADE 2010 Elluminating The Road
NADE 2010 Elluminating The Road
NADE 2010 Elluminating The Road
NADE 2010 Elluminating The Road
NADE 2010 Elluminating The Road
NADE 2010 Elluminating The Road
NADE 2010 Elluminating The Road
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

NADE 2010 Elluminating The Road

342

Published on

Presentation slides for Leanne Frost and Chairsty Stewart's NADE 2010 presentation for Elluminating the Road: Starting Your Online Tutoring Program.

Presentation slides for Leanne Frost and Chairsty Stewart's NADE 2010 presentation for Elluminating the Road: Starting Your Online Tutoring Program.

Published in: Education
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total Views
342
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
9
Comments
0
Likes
1
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide
  • Poll: Where is your university at on the ro...Press F5 or use the tool bar to enter presentation mode in order to see the poll.If you like, you can use this slide as a template for your own voting slides. You might use a slide like this if you feel your audience would benefit from the picture showing a text message on a phone.
  • Transcript

    • 1. Elluminating the Road: Starting Your Online Tutoring Program
      Leanne Frost and Chairsty Stewart
      Academic Support Center
      Montana State University Billings
    • 2. Don’t forget: You can copy-paste this slide into other presentations, and move or resize the poll.
    • 3. Elluminating the Road: Starting Your Online Tutoring Program
      Leanne Frost and Chairsty Stewart
      Academic Support Center
      Montana State University Billings
    • 4. Montana State University Billings
      4-year university located in Billings, MT
      2-year College of Technology campus
      Approximately 5,000 students
      One of four Montana State University campuses
    • 5. Academic Support Center
      Recruits, trains and manages staff, including:
      1 director
      An additional 5 FT and 20 PT instructors, who also tutor
      60 tutors
      Two part-time administrative assistants
    • 6. Academic Support CenterUniversity Campus
      Equips, manages and staffs a main campus Learning Lab with:
      40 computers
      14 tutoring stations
      Serves nearly 600 students per day!
    • 7. Academic Support CenterCOT Campus
      Equips, manages and staffs a COT Learning Lab with:
      16 computers
      7 tutoring stations
      Serves nearly 125 students per day
    • 8. Demographics
      • 75% of incoming freshmen take developmental classes
      • 9. 89% are commuter students
      • 10. Average age of student is 24
      • 11. 35% of students are 25 or older
      • 12. Retention data on our 2007-2008 first-year to second-year students show:
      • 13. Students taking a combination of online and on-campus classes are the most successful.
      • 14. Students taking only online classes are the least successful.
    • Why Offer Online Tutoring?
      Increase access for all students
      Expand hours for all students
      Increase access to high demand areas with low tutor availability
      Keep up with the advancing use of technology in education
      Meet goals set by administration
    • 15. Things to Consider Prior to Implementation
    • 16. Things to Consider
      Subjects to be tutored
      What are the needs of the subject areas based on the needs of the students?
      Synchronous or Asynchronous or both?
      What are your resources – enough staff?
      Outsourcing/In-house
      A 2nd party virtual learning assistance center?
      A regional consortium?
      In-house online tutoring center?
    • 17. Things to Consider
      Technology Available/Needed
      Laptop/Desktop/Tablets
      Internet connectivity
      Headset microphones
      Noise-cancelling
      USB plug-ins
      Webcams
      Software
      ADA accessible
      Tutorials
      Access to electronic versions of course materials
    • 18. Things to Consider
      Operational Expenses
      Software
      Hardware
      Peripheries
      Employee wages
      Training
      Funding
      Departmentally funded
      Grant funded
      Shared funding opportunities
    • 19. Things to Consider
      Tutor selection
      Who is tech and subject savvy?
      Who is available to tutor and when?
      Scheduling (hours/availability)
      What are the hours?
      Balance between tutor availability and student need
      During on-campus hours and/or extended hours
    • 20. Things to Consider
      Training
      Who will coordinate and supervise the online tutoring program?
      Must know the program before training others
      Certifications/tutorials/webinars
      Start-up workshops
      Ongoing through semester
      Practice sessions
    • 21. Things to Consider
      Gaining buy-in/support across campus
      Articles in campus publications
      Notices to instructors
      Notices to students from online instructors
      A link on the campus home page
      A link on the student services webpage
      Demonstrations to faculty
      Workshops for students
      Posters
      Give-aways
      A “Grand Opening”!
    • 22. Things to Consider
      Oversight (administration--who is responsible for what?)
      Purchasing
      Training
      Scheduling
      Monitoring
      Troubleshooting
      Equipment Security
    • 23. Things to Consider
      Tracking
      Saving sessions
      Creating logs
      Assessment
      Instructor feedback
      Student satisfaction surveys
    • 24. Things to Consider
      Implementation Time Schedule
      Set an approximate start date
      Research options available
      Obtain approvals
      Purchase software and equipment
      Hire and train personnel
      Publicize services
    • 25. Online Tutoring demo
    • 26. Obstacles to Success
      Funding
      Limited technology
      Students
      Tutors
      Oversight
      Lack of tutor training
      Lack of tutors or availability
      Territoriality
      Faculty hesitancy
      Fear of the unknown
      Lack of awareness of services/program
      First impressions
    • 27. Overcoming Obstacles
      Plan ahead, but be willing to adapt.
      Take the time to “play” with hardware and programs before making a final decision.
      Work with disability services to ensure access for all!
      Early decisions made in concert with all stakeholders -- faculty, administrators, students, and tutors -- increase the potential for a successful program.
      Respond to tutor and student needs.
      Provide plenty of training.
      Assess and adapt.
    • 28. Questions?
    • 29. Contact Us
      Leanne Frost, Interim Director, Academic Support Centerlfrost@msubillings.edu
      (406) 657-1714
      Chairsty Stewart, Math Instructor and Online Tutoring Supervisor, Academic Support Centercstewart@msubillings.edu
      (406) 657-2010

    ×