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LIBRARY
EBOOK
FRICTION
CHAD HAEFELE
EMERGING TECHNOLOGIES LIBRARIAN, UNC CHAPEL HILL
CHAEFELE@EMAIL.UNC.EDU
NY TIMES ARTICLE
“FRICTION”
• “We want to insure that customers who have typically
  been book buyers do not migrate their purchasing into
  borrowing as accessibility to our books becomes
  frictionless.” –Alison Lazarus, Pres. Of Sales, Macmillan



• “Some publishers like the idea of in-library lending of
  ebooks as a way to recreate the “friction” of a print
  transaction: The patron has to physically go to the
  library.”



http://bit.ly/zmVVxt
WHY ARE LIBRARIES DIFFERENT?
DRM
Library Ebook Friction
WHAT’S LEFT?
OVERDRIVE’S PUBLISHER DEALS
PENGUIN
• Used to sell ebooks to libraries, but not anymore
• Old purchased titles maintained, but no direct download to
  devices
HARPERCOLLINS
• A library ebook can only be checked out 26 times
RANDOM HOUSE
• Library ebooks cost more
   • Average of 35% more
   • Sometimes 300% more
HACHETTE, SIMON & SCHUSTER,
AND MACMILLAN
bit.ly/noebooks
TECHNOLOGICAL RESTRICTIONS
CATALOG
RIGHT OF FIRST SALE
INFLEXIBLE LOAN OPTIONS
Comic here




             http://bit.ly/d5r2Dg
cHaefele@email.unc.edu

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Library Ebook Friction

Editor's Notes

  1. Broken on all major platforms, only locks people in
  2. Great, but doesn’t apply to libraries
  3. 3rd party systems don’t integrate well. (Stephen King = Scribner = imprint of Simon & Schuster)What if we also had 3M books?
  4. What about right of first sale?
  5. Inflexible checkout times – 1000 pages in 2 weeks? What about 4000 pages?
  6. Kindle downloads are a bit easier, until Penguin changed that anyway