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Are You Listening?<br />Building Relationships <br />Thru Social Media Intelligence<br />
Everyone’s Saying Something<br />Photo via Associated Press<br />
Turn the Megaphone Around<br />Photo via altermark: www.flickr.com/photos/altemark/337248947/<br />
Use Your EarsBut Don’t Forget toOpen Your Mouth<br />Respond<br />Retweet<br />Reply<br />Reach out<br />Photo via florida...
Watch Your Brand Vigilantly<br />Photo via mattimattila: www.flickr.com/photos/mattimattila/3299901660/<br />
Your Social Media Listening Dashboard<br />
Measure It!<br />Google Analytics<br />Facebook Insights<br />Flickr Pro Account<br />YouTube Insight<br />Search.twitter....
Email: Chad.Norman@Blackbaud.com<br />Twitter: www.twitter.com/ChadNorman<br />GoGreenCharleston.org<br />Blackbaud.com/Ch...
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Are You Listening? Building Relationships Thru Social Media Intelligence

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From the social networking panel at 2009 Charleston Green Business Expo

Published in: Technology, Business
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Transcript of "Are You Listening? Building Relationships Thru Social Media Intelligence"

  1. 1. Are You Listening?<br />Building Relationships <br />Thru Social Media Intelligence<br />
  2. 2. Everyone’s Saying Something<br />Photo via Associated Press<br />
  3. 3. Turn the Megaphone Around<br />Photo via altermark: www.flickr.com/photos/altemark/337248947/<br />
  4. 4. Use Your EarsBut Don’t Forget toOpen Your Mouth<br />Respond<br />Retweet<br />Reply<br />Reach out<br />Photo via floridapfe: www.flickr.com/photos/floridapfe/2165029667/sizes/l/<br />
  5. 5. Watch Your Brand Vigilantly<br />Photo via mattimattila: www.flickr.com/photos/mattimattila/3299901660/<br />
  6. 6. Your Social Media Listening Dashboard<br />
  7. 7. Measure It!<br />Google Analytics<br />Facebook Insights<br />Flickr Pro Account<br />YouTube Insight<br />Search.twitter.com<br />BackTweets.com<br />Twitterholic.com<br />Twinfluence.com<br />Twitalyzer.com<br />Twittercounter.com<br />Photo via pinksherbet: http://www.flickr.com/photos/pinksherbet/3206805049/<br />
  8. 8. Email: Chad.Norman@Blackbaud.com<br />Twitter: www.twitter.com/ChadNorman<br />GoGreenCharleston.org<br />Blackbaud.com/ChadNorman<br />Photo via hryckowian: www.flickr.com/photos/hryckowian/2602363529/<br />
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