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The Impact of Cloud Computing on the Management and IT Consulting Industry12-06-2011
The Impact of Cloud Computing on the Management and IT Consulting Industry12-06-2011
The Impact of Cloud Computing on the Management and IT Consulting Industry12-06-2011
The Impact of Cloud Computing on the Management and IT Consulting Industry12-06-2011
The Impact of Cloud Computing on the Management and IT Consulting Industry12-06-2011
The Impact of Cloud Computing on the Management and IT Consulting Industry12-06-2011
The Impact of Cloud Computing on the Management and IT Consulting Industry12-06-2011
The Impact of Cloud Computing on the Management and IT Consulting Industry12-06-2011
The Impact of Cloud Computing on the Management and IT Consulting Industry12-06-2011
The Impact of Cloud Computing on the Management and IT Consulting Industry12-06-2011
The Impact of Cloud Computing on the Management and IT Consulting Industry12-06-2011
The Impact of Cloud Computing on the Management and IT Consulting Industry12-06-2011
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The Impact of Cloud Computing on the Management and IT Consulting Industry12-06-2011

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Consultingmagazine.com Best Practices Webinar - The Impact of Cloud Computing on the Management and IT Consulting Industry …

Consultingmagazine.com Best Practices Webinar - The Impact of Cloud Computing on the Management and IT Consulting Industry

Dr. Chad M. Lawler - Director of Consulting Services Cloud Computing, Hitachi Consulting

Published in: Business, Technology
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  • 1. www.hitachiconsulting.com The Impact of Cloud Computing on the Management and IT Consulting IndustryBest Practices WebinarTuesday, December 6, 2011 at 1:00 pm (ET) Dr. Chad M. Lawler Director of Consulting Services Cloud Computing chad.lawler@hitachiconsulting.com www.hitachiconsulting.com/cloud © Copyright 2011 Hitachi Consulting
  • 2. Discussion Agenda - Impacts of Cloud on Consulting 1. IT Delivery Model is Changing 2. Consulting is Changing 3. Focus is on Integration & Delivery Speed 4. New Capabilities Required © Copyright 2011 Hitachi Consulting 1
  • 3. Cloud Shifts IT Consumption Cloud Computing is Driving a Fundamental Shift Consumption of IT  Multi-cloud is the norm with increased adoption of various & different cloud resources  Average cloud consumer will use at least 10 different cloud resources by the end of 2012 Cloud Applications & Services  80% of new commercial enterprise applications will be cloud-based in 2012  Cloud & IT service automation tools will eliminate 25% of IT labor hours by 2015  Low-cost cloud services will cannibalize 15% of top outsourcers revenue by 2015 IT Operations Shift  20% of Businesses IT Operations will be Cloud-based by 2012  Public cloud spending will grow four times faster than overall IT spending  50% of Global 1000 will store customer-sensitive data in public cloud by 2016 Q4 SaaS & Mobile Dominance  50% of enterprise email users rely primarily on browser/tablet/mobile client by 2016  Mobile smart phones/tablet app dev projects outnumbers PC 4-to-1 by 2015  By 2016, SaaS represents 50% of the entire cloud market, $30.1 B out of the total $60 B Source: Gartner, 2011, "Gartners Top Predictions for IT Organizations and Users, 2012 and Beyond” Source: IDC, 2011, "IDC Predictions 2012: Competing for 2020" Doc #231720 © Copyright 2011 Hitachi Consulting 2
  • 4. Vast Cloud Ecosystem of Numerous Cloud Services SaaS PaaS IaaS Source: Cloud Times © Copyright 2011 Hitachi Consulting 3
  • 5. Complex Cloud Ecosystem RelationshipsServices Cloud Services ConsumersProviders  Complex Cloud Ecosystem  Community of interacting companies & consumers selling and using cloud services  With a complex set of technology & business forces & relationships SaaS  Driving Shift in IT Consumption  Increase in service providers, stakeholders & business relationships to be managed PaaS  Need for Intermediaries  Requires integration capabilities to connect & enable cloud potential  Cloud Service Brokers (CSB) IaaS © Copyright 2011 Hitachi Consulting 4
  • 6. IT Supply Chain - Relationship Management & Service Integration Improve IT Supply Chain  IT Organizations Must Become More Effective IT Supply-Chain Managers  IT value is largely defined by its role as the owner of the IT infrastructure  Primary value of IT is evolving from operator role, moving to managing IT supply chain Create More Value  IT can create value for their business & better position IT as an enabler/growth driver  Must spend less time on IT issues and more focus on IT supply chain management  Emphases on managing partners, outsourced IT and cloud services providers Relationship Management & Service Integration Focus  IT organizations will have to excel at relationship management  Become more adept at coordinating widely distributed activities and services © Copyright 2011 Hitachi Consulting 5
  • 7. Consulting Companies/SIs as Intermediary Cloud BrokersServices Cloud Services Channels Brokers ConsumersProviders VARs Marketplace Brokerage Technologies & Platforms SaaS System Marketplace Integrators Brokerage Technologies & Platforms PaaS Consulting Companies Marketplace Brokerage Technologies & Platforms Value-Add IaaS Service Developers © Copyright 2011 Hitachi Consulting 6
  • 8. Cloud Service Broker Benefits  Cloud Brokerage Service  Aggregation, integration, automation & customization of different cloud services  Simplifying procurement & implementation, providing governance, management & control  Cloud Simplification  Reduces complexity of cloud service adoption & delivery, addressing transition challenges  Automation of complex & challenging processes that inhibit cloud service on-boarding  Cloud Single Point of Ownership  Multiple cloud IaaS, Paa & SaaS solutions aggregated into a single point of ownership  Orchestration provides a single point of relationship across multiple cloud solutions  Cloud Sourcing Optimization  Improved cloud sourcing and implementation options  Orchestration and automation to simplify buying and management process  Automation  Contracting  Procurement  Customization  Aggregation  Billing  Provisioning  SLA Management  Integration  Support  Testing  Contract Management  Planning  Migration  Service Management © Copyright 2011 Hitachi Consulting 7
  • 9. Hitachi Consulting Cloud Service Delivery Platform • Integrated Cloud Consulting & Brokerage Service Delivery • Multiple Integrated Cloud IaaS, PaaS & SaaS Solutions • Orchestration, Providing Single Ownership Across Platforms • Integrated Cloud Services Management, Governance & Control SMB IT Customers SaaS • Simplification • Aggregation • Integration Mid Market IT • Automation Customers • Sourcing • Procurement PaaS • Governance • Control Enterprise Market IT Customers IaaS Defense & Public Sector © Copyright 2011 Hitachi Consulting 8
  • 10. Impacts of Being Intermediary Cloud Brokers  Change in Service  Consulting Organizations should evolve their business, operations and delivery models  Must provide consulting services plus cloud service integration  Requires New Skills, Expertise & Methodologies  Change in Delivery  Solution Delivery Moves to the Cloud Platform  Type of Services Delivered Changes - Mobile cloud apps, Managed cloud services  Cost of Delivery and Structure Changes  Change in Speed  Increased rate of service with rapid delivery timeframes  Change in Revenue Model  Revenue model changes from one-time to consulting plus ongoing incremental revenue © Copyright 2011 Hitachi Consulting 9
  • 11. Summary - Cloud is Changing IT Consulting IT Delivery Model is Changing  Push IT Supply Chain to Pull IT Supply Chain  From “Inside-Out”, to “Outside-In” Consulting is Changing  From Development & Implementation  To Aggregation, Integration & Managed Services Focus is on Integration & Delivery Speed  From Long Solution Lifecycles  To Rapid Cloud-based Delivery Model New Capabilities Required  Cloud Integration, Aggregation, Customization Management & Governance  Via New Service Broker & Delivery Platforms with Integrated Consulting Services  Requires New Skills, Expertise & Methodologies © Copyright 2011 Hitachi Consulting 10
  • 12. Dr. Chad M. LawlerDirector of Consulting ServicesCloud Computingwww.hitachiconsulting.com/cloudchad.lawler@hitachiconsulting.comToll free 1.877.664.0010 © Copyright 2011 Hitachi Consulting 11

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