Social Governance
Effectively Leveraging
Open Data & Social Channels
Can we receive, process, and send an
SMS from someone in Haiti to the
appropriate channels in

10 minutes
or less?
FROM
PEOPLE
IN NEED

sms to 4636
translation
geolocation
structured
approval
mapped
categorized
report

TO
PEOPLE
WHO
HELP
170 situation room volunteers
Haitian diaspora volunteers
Crowdsourcing
•

The state of crowdsourced applications:

•

Outputting structured data

•

Delivering actionable data

•
...
Libya Crisis Map
The Libya Crisis Map deployed by request of UN Office for
Coordination of Humanitarian Affairs (OCHA)
libyacrisismap.net
© Arc Finance
Concerns
•

The data is not verified.

•

We don’t know who it’s coming from.

•

What if we receive bad information or mi...
The Right
Application
•

Crowdsourcing as…

•

Focus groups

•

Polling data

•

Online surveys

•

Supporting infrastruct...
Take home message
Whether for emergency response or civic affairs:
crowdsourcing is happening and we have best practices t...
Thank You
Rob Baker
Senior Program Developer
robbaker@ushahidi.com
Skype: rrbaker3
Social Governance: Effectively Leveraging Open Data & Social Channels :: Rob Baker
Social Governance: Effectively Leveraging Open Data & Social Channels :: Rob Baker
Social Governance: Effectively Leveraging Open Data & Social Channels :: Rob Baker
Social Governance: Effectively Leveraging Open Data & Social Channels :: Rob Baker
Social Governance: Effectively Leveraging Open Data & Social Channels :: Rob Baker
Social Governance: Effectively Leveraging Open Data & Social Channels :: Rob Baker
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Social Governance: Effectively Leveraging Open Data & Social Channels :: Rob Baker

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  • Ushahidi started in Kenya in January 2008, born out of a media blackout as post-election violence erupted into the streets. Ushahidi enabled anyone with a cell phone to submit reports of what they were seeing in the streets.
  • The original Ushahidi deployment, showing reports from all over the country.
  • Haiti, January 2010
  • Taking our experience from Kenya, in the hours after the earthquake, we asked ourselves…
  • And the number of Ushahidi deployments keep on growing, now with over 15,000 maps
  • The most exciting part of this methodology is the current state of the field, the output of these systems. Not just about big data anymore but actionable, structured data.
  • And that leads me to the Libya Crisis.
    On March 2nd, UN Office for Coordination of Humanitarian Affairs (OCHA)
    requested the Stand-By Task Force be activated in Libya.
    The initial map was password protected to ensure safety of reporters, but later made publicly accessible.
  • And that leads me to the Libya Crisis.
    On March 2nd, UN Office for Coordination of Humanitarian Affairs (OCHA)
    requested the Stand-By Task Force be activated in Libya.
    The initial map was password protected to ensure safety of reporters, but later made publicly accessible.
  • It’s not a perfect science. Here are the immediate questions where as not to use crowdsourcing. They are all valid.
  • Consider the application to use crowdsourcing: perhaps not to replace existing systems or be central, but
  • Don’t take it from me.
    Sly & Robbie – Jamaica has been crowdsourcing for over 30 years with riddim.
  • Social Governance: Effectively Leveraging Open Data & Social Channels :: Rob Baker

    1. 1. Social Governance Effectively Leveraging Open Data & Social Channels
    2. 2. Can we receive, process, and send an SMS from someone in Haiti to the appropriate channels in 10 minutes or less?
    3. 3. FROM PEOPLE IN NEED sms to 4636 translation geolocation structured approval mapped categorized report TO PEOPLE WHO HELP
    4. 4. 170 situation room volunteers
    5. 5. Haitian diaspora volunteers
    6. 6. Crowdsourcing • The state of crowdsourced applications: • Outputting structured data • Delivering actionable data • Creating situation reports to turn high volumes of data into shorter, digestible reports • Partnerships with existing services and institutions • Bringing agility to where there is already accountability
    7. 7. Libya Crisis Map The Libya Crisis Map deployed by request of UN Office for Coordination of Humanitarian Affairs (OCHA)
    8. 8. libyacrisismap.net
    9. 9. © Arc Finance
    10. 10. Concerns • The data is not verified. • We don’t know who it’s coming from. • What if we receive bad information or misinformation? • What if the cost of these systems and personnel don’t provide valuable data?
    11. 11. The Right Application • Crowdsourcing as… • Focus groups • Polling data • Online surveys • Supporting infrastructure • Speaking to people where they already are
    12. 12. Take home message Whether for emergency response or civic affairs: crowdsourcing is happening and we have best practices to allow us to do it smarter. Let’s harness crowdsourcing to improve public services and entrepreneurship. What existing services could benefit from a direct connection with the public as information provider? What major challenges in your country could benefit from crowdsourcing applications?
    13. 13. Thank You Rob Baker Senior Program Developer robbaker@ushahidi.com Skype: rrbaker3

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