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Bring your staff for an engaging discussion on great
• Understand the customer experience - both internal and external customers
• Customer service to increase sales
• Positive behaviors that enhance customer service skills
• Treat your co-workers as your INTERNAL customers
• Give front-line employees conﬁdence and support
• Managers learn to lead by example
Where: Warren County Community Center
538 Villa Ave Room 5
Front Royal, Virginia 22630
When: May 16th, 2014 9 a.m. - 11 a.m
Where: Clarke County Parks & Recreation
225 Al Smith Circle
Berryville, Virginia 22611
When: May 15th, 2014 9 a.m. - 11 a.m.
Register for the location of your choice
Thanks to our generous
sponsors and partners we are
able to offer these workshops
at NO Cost!