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Customer Service Workshop - Richlands March 22, 2012
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Customer Service Workshop - Richlands March 22, 2012

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  • 1. Richlands Business Incubator 1928 Front Street Richlands, VA 24641 March 22, 2012 6 - 8 pm NO COST TO PARTICIPATEGetting customers through the door requires good marketing.Keeping them requires great service. Front line staff members can make or break the customer experi-ence, and here in our hometown, we pride ourselves on our hospitality.Bring your staff for an engaging discussion on great customer service. Understand the customer experience - both internal and external customers Customer service to increase sales Co-Sponsored by: Positive behaviors that enhance customer service skills Treat your co-workers as your INTERNAL customers Give front-line employees confidence and support Managers learn to lead by example Member FDIC Equal HousingPlease register on-line at: www.peopleinc.eventbrite.com Or CallCindy Green at People Inc at 276.619.2294