Writing a Winning ResumePresented by:Emily Davey, Executive RecruiterEvelyn Hronec, CPA, MSA, CPC, Managing Director
Cover Letters• Some employers like them, some don’t care. – Use a powerful 1st sentence that summarizes your skills and what you bring to the job. – Focus on the employer’s needs based on what you saw in the ad. – Look for the credentials the employer finds desirable and incorporate your qualifications.
…Cover Letters Refer to the job you’re applying for and where you saw it posted.Always send a cover letter when mailing.
Email• Don’t ask the hiring person to call you and give you more info on the job… they’re too busy.• Don’t treat the hiring manager like they’re you’re best friend. Keep the format formal. – Paste the cover letter in letter format and attach to your resume. Your cover letter may not get read otherwise. – Send the right letter to the right person!• Use a “professional” email address, not “firstname.lastname@example.org.”
Resume Objective• Should you or shouldn’t you? – If you do, make sure it fits the job you’re applying for. – Focus on what you offer the company… not what you want out of the job. – Make the objective clear and concise.
Your Resume Should Focus On• Accomplishments: – Be descriptive. – Use numbers, focus on efficiency, give amounts. The more you focus on money saved, time, & amounts, the better you’ll present your potential and accomplishments
Accomplishment Examples “Assisted in preparing individual tax returns” vs. “Worked on the completion of 125 tax returns in a 3-month period.”“Provided excellent customer service to dinner guests” vs. “Routinely served an average of 85 tables per night/ an average of 125 customers on a typical weekend evening.
Money SavedAddress ways you’ve saved money, earned money or managed money. Examples: Wrote a donor letter that resulted in more than $10,000 in new donations Managed a student budget of $3000.
TIME• Interviewed players and coaches and composed a 750 word article by an 11pm deadline.• Filed 2000 documents in a 2-day time period.
Amounts• Recruited 75 volunteers to help with the school’s annual fundraiser.• Solicited 15 families to participate in a neighborhood garage sale.
Resume Tips• Use bullets, not paragraphs.• Go beyond listing job duties – Show how you excelled at the task.
More Resume Tips• Leave out personal pronouns.• Start with action verbs.• Don’t include personal history or interests, unless they relate to accomplishments.
More Resume Tips• Always check your resume for errors. This goes beyond spell check. Improper grammar won’t be caught. Have someone read your resume over. The document should be perfect.• CHECK YOUR DATES!
Special SituationsPhone Interviews:• Increasingly being used as the 1st step in the interview process.• Treat these very seriously.• Don’t treat it as an informal conversation but as a regular interview.• Your goal during the phone interview is to get a face-to-face interview!
Special SituationsPhone Interviews:• Have your resume and cover letter in front of you... and a pen!• Sit up – Your voice projects better.• Make a list of those accomplishments you want to emphasize.• Make sure you are undisturbed.• Answer the phone yourself.
Special SituationsPhone Interviews:• Know what the company does. Go online!• Check LinkedIn.• Keep your ring tone and VM/answering machine messages professional.• Inquire as to whether you answered their questions sufficiently and if there’s anything you can clarify for them.• Arrange a face-to-face interview. “I look forward to meeting you personally. I have my calendar in front of me. Can we set a time to meet?”
Special SituationsMultiple Face to Face Interviews:• Don’t get nervous, have fun with it.• Whoever asks the question, face them to initially answer, and then turn to the others to complete the answer.• Move your attention from one to the other.• Understand what each person’s position is in the company and address them when speaking in their area of expertise.
Questions you shouldask: about job content, the company’s • Ask culture, or the the company’s future. – How long is your learning curve for entry level positions? – What type of employees are most successful at the company? – From our discussion, are there any concerns you have about my ability to perform in this job? Clarify. – Ask the interviewer about their background, how long have they been with the company? – Reiterate the qualities you possess that will help you succeed in the position. Tell them you’re interested in the position, and ask what the next step in the process is.
Good Luck!Feel free to call with questions. Kelly Sober, Account Manager email@example.com/330-266-4194 Evelyn Hronec, Managing Directorevelyn.firstname.lastname@example.org/330-266-4172