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Cfmc services slideshow



CfMC software and services are developed especially for survey research and are renowned for their robust abilities. ...

CfMC software and services are developed especially for survey research and are renowned for their robust abilities.

CfMC Service Bureau staff members are experts in our data collection and reporting software and have yet to be stumped. Look to us for your online, mobile and CAPI data collection needs. In addition, we have tabulation and chart experts available to report your data.



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Cfmc services slideshow Cfmc services slideshow Presentation Transcript

  • Are you overworked?Working with a smaller budget this year?Pressured on margins?Experiencing escalating costs from in-house systems and licenses? 2
  • Everyone claims to be a ‘Solutions provider’
  • A Reintroduction• Specialists and innovators for market research since 1967 – We are the second oldest software company – older than Microsoft!• We’re not just software developers. We know research ourselves• We are a solutions provider 4
  • We’re A Solutions Provider• Wish list: Tailor your survey for your needs• Timeliness – Quick turnaround – 24-hour service capability• Value – Robust functionality equals zero data cleaning plus reports with clear cut answers – Quick turnaround time• Accuracy: All work is double-checked for content and logic• We collect, process and prepare the data for your analysis• We provide real-time reports that are actionable 5
  • Industry Expertise• Pharmaceuticals and Health Care• Energy• Opinion Polling / News• Packaged Goods• Technology• Financial Services and Insurance• Retailing• Automotive / Transportation• Associations and Membership Organizations• Advertising and Media• Education• Not-for-Profit 6
  • Some ofOur Client Relationships
  • Trends• Mixed-modal surveys• Mobile device data collection• Customer and sample data integrated into survey 8
  • Our Benchmarks• Timing – Bids supplied within hours of request – Data ready within moments of study completion – Available to service your needs at all times• Adding Value – Competitive pricing – Interim data, top-line, status and quota reports – Secure Hosting – Scalable from simple to large, complex projects and reports – Extensive customizable services• Quality – Extensive in-house resources – Managers, programmers and developers at your disposal – High-quality research at an exceptional value 9
  • Services• WebSurvey/WebCATI • High-volume data entry programming and scanning• Online survey programming • Data processing• Smartphone and iPad surveys – Data files• Mail surveys – Tabulations• Web-based surveys – Pivot tables• Multiple sample sources • Graphs and charts• Coding 10
  • Video with sliding scale
  • Drag and drop selection
  • Data Collection• Hosting services• In-house survey programming• Dedicated on-site programmers accessible to you• Multiple sample sources and panel access• Dedicated servers• Real-time results• Multiple languages• Capabilities include: -Conjoint – Advertisements - Product Comparison – Illustrations - Pop-up Interviewing – Concept graphics -Custom programming including – Videos “Drag & Drops” 13
  • Smartphone & iPad Data Collection• CfMC surveys are now available on an any mobile device• Perfect for interviewing at the point of a transaction• Excellent for customer’s opinions on… – Restaurant experience – Hotel experience – Conference speaker feedback• Get instant results• See for yourself… – Text to 41411 – Type in the body of the text: “cfmcmobile” 14
  • Non-Electronic Data Capture & Coding• Data Entry/OCR/Data • Coding Capture – Expert coders – Data entry/capture – Open-ended coding (Alpha and Numeric) – Semi-open ends – Scanning – Brand name coding – Automated data capture 15
  • Data Processing with Mentor• Tools and systems to produce quality deliverables – 100% numeric verification • Statistical testing/weighting of data (e.g., significance testing, t-testing) – Multiple formats available • ASCII • Column Binary • Excel • Paradox • Quantum • Quattro Pro • SAS • SPSS • Stata • Visual Fox Pro • Word – Data cleaning and consistency checking – Electronic delivery via the Internet – Secure FTP access to data 16
  • Mentor Real-time Reports• Online Cross-Tabulations• Online Quota Reports• Web Tables On-Demand• Custom Reports• Verbatim Reports• Sample Production Reports 17
  • Data Presentation and Report Graphs• Advanced tools to create customized and automated report systems – Client presentation graphs and charts – Key Metric Table – Project report tables 18
  • Client Confirmations“I know we got things going late in the game for our project. You handled itamazingly, giving us a beautiful program and getting us into field on time!” "Wow! Ive received fantastic service and responsiveness from everyone at CfMC.”"We rely on CfMC for expert handling of our dataprocessing and tabulation projects. The staff hasalways been extremely responsive and they take thetime to clarify our specifications and suggest processimprovements. Even when deadlines are tight, theymeet them--with quality, error-free results" 19
  • We will surpass your expectations, while providing the utmost value for your research investmentDan RangelSenior SalesPhone: 773-960-9286DRangel@CfMC.com 20