Quality tracking through JIRA

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JIRA is great issue tracking tool through which quality process can be tracked within a given environment.

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Quality tracking through JIRA

  1. 1. Quality Tracking Solution Through JIRA
  2. 2. Imagine a Dashboard with all Quality Parameters? Dashboard gives a snapshot of important metrics, which a Quality Head can use to monitor & control Quality Processes.
  3. 3. Quality Process Flow in a Typical Manufacturing Environment Create and Assign an Issue QC Person can either to the Production reopen the issue or Quality Head closes the department head (either approve. If reopened again Issue. Internal or From the issue will be assigned Customer). to the department head. Approval or Reopen by the Production Department Allocate the issue to the Head. If Reopened the respective personnel report is again assigned to the personnel. Personnel changes the Personnel Resolves the status to “work In process and fills the 8D Progress” form.
  4. 4. Create & Assign Issues All Issues are created by the Quality Personnel.
  5. 5. Create & Assign Issues The Quality Personnel will assign the project to the respective Department Head.
  6. 6. Quality Process Flow Create and Assign an Issue QC Person can either to the Production reopen the issue or Quality Head closes the department head (either approve. If reopened again Issue. Internal or From the issue will be assigned Customer). to the department head. Approval or Reopen by the Production Department Allocate the issue to the Head. If Reopened the respective personnel report is again assigned to the personnel. Personnel changes the Personnel Resolves the status to “work In process and fills the 8D Progress” form.
  7. 7. Allocation of an Issue The Created Issue will get listed in the Inbox of the Assigned User.
  8. 8. Allocation of an Issue The User can Open and view the Issue Form.
  9. 9. Allocation of an Issue The Department Head assigns the issue to a respective production personnel.
  10. 10. Quality Process Flow Create and Assign an Issue QC Person can either to the Production reopen the issue or Quality Head closes the department head (either approve. If reopened again Issue. Internal or From the issue will be assigned Customer). to the department head. Approval or Reopen by the Production Department Allocate the issue to the Head. If Reopened the respective personnel report is again assigned to the personnel. Personnel changes the Personnel Resolves the status to “work In process and fills the 8D Progress” form.
  11. 11. Opening & Assigning an Issue as In-Progress The Issue assigned by the department head will get listed in the Inbox of the Assigned personnel.
  12. 12. Opening & Assigning an Issue as In-Progress The Personnel has to change the status as In-Progress before resolving the Issue.
  13. 13. Quality Process Flow Create and Assign an Issue QC Person can either to the Production reopen the issue or Quality Head closes the department head (either approve. If reopened again Issue. Internal or From the issue will be assigned Customer). to the department head. Approval or Reopen by the Production Department Allocate the issue to the Head. If Reopened the respective personnel report is again assigned to the personnel. Personnel changes the Personnel Resolves the status to “work In process and fills the 8D Progress” form.
  14. 14. Resolving an Issue and Filling 8D Form. The Issue assigned by the department head will get listed in the Inbox of the Assigned personnel.
  15. 15. Resolving an Issue and Filling 8D Form. After resolving the issue the production personnel fills the 8D Corrective Action Report.
  16. 16. Resolving an Issue and Filling 8D Form. The Production Personnel can reopen the resolved issue before Approval from department head.
  17. 17. Quality Process Flow Create and Assign an Issue QC Person can either to the Production reopen the issue or Quality Head closes the department head (either approve. If reopened again Issue. Internal or From the issue will be assigned Customer). to the department head. Approval or Reopen by the Production Department Allocate the issue to the Head. If Reopened the respective personnel report is again assigned to the personnel. Personnel changes the Personnel Resolves the status to “work In process and fills the 8D Progress” form.
  18. 18. Approving an Issue by the Department Head The Resolved Issue will get listed in the Inbox of the Department Head.
  19. 19. Approving an Issue by the Department Head During the Department Head Approval the Department Head can view and alter the 8D Report.
  20. 20. Approving an Issue by the Department Head During the Department Head Approval the Department Head can view and alter the 8D Report.
  21. 21. Quality Process Flow Create and Assign an Issue QC Person can either to the Production reopen the issue or Quality Head closes the department head (either approve. If reopened again Issue. Internal or From the issue will be assigned Customer). to the department head. Approval or Reopen by the Production Department Allocate the issue to the Head. If Reopened the respective personnel report is again assigned to the personnel. Personnel changes the Personnel Resolves the status to “work In process and fills the 8D Progress” form.
  22. 22. Approving an Issue by the Quality Department The Approved Issue will get listed in the Inbox of the Quality Department with the status Head Approval..
  23. 23. Approving an Issue by the Quality Department The Approved Issue has to be again approved by Quality Department.
  24. 24. Approving an Issue by the Quality Department The Approved Issue has to be again approved by Quality Department.
  25. 25. Quality Process Flow Create and Assign an Issue QC Person can either to the Production reopen the issue or Quality Head closes the department head (either approve. If reopened again Issue. Internal or From the issue will be assigned Customer). to the department head. Approval or Reopen by the Production Department Allocate the issue to the Head. If Reopened the respective personnel report is again assigned to the personnel. Personnel changes the Personnel Resolves the status to “work In process and fills the 8D Progress” form.
  26. 26. Closing an Issue The Issue Approved by Quality Department has to be closed by the Quality Head.
  27. 27. Closing an Issue The Issue Approved by Quality Department has to be closed by the Quality Head.
  28. 28. Closing an Issue The Issue Approved by Quality Department has to be closed by the Quality Head.
  29. 29. Better insight into Quality • Gain real-time access to all Quality Issues (Internal or Customer initiated) through a Dashboard driven system. • Helps in tracking, monitoring and controlling all Quality aspects of the Organization. • Can be extended to allow Customer access into such system, if required. • Give employees quick insight into predefined views of data tailored to their roles.
  30. 30. About CETAS CETAS is a Team Of Seasoned IT Professionals with a 100 Plus Years of total experience in the Enterprise Application Space .. • We Offer …. – Enterprise Application Consulting Services – Product Engineering Services – Application Development Services – Application Maintenance & Migration Services
  31. 31. Thank You Cetas Information Technology Pvt. Ltd Phase 2, Plot No 21,22, 9th Cross Street, Wood Creek County St. Thomas Mount, Chennai -600 016 www.Cetastech.com Enquires : Sales@cetastech.com

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