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Enterprise Task Management Solution - Q Track
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Enterprise Task Management Solution - Q Track

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Q-Track is an Enterprise Task Management solution which helps you to collaborate within organizations effectively and execute tasks on time and pro-actively. It helps managers to have track on ...

Q-Track is an Enterprise Task Management solution which helps you to collaborate within organizations effectively and execute tasks on time and pro-actively. It helps managers to have track on delegated tasks and help their sub-ordinates to close them on exceptions. The solution has seamless integration with MS outlook and MS Projects.

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Enterprise Task Management Solution - Q Track Enterprise Task Management Solution - Q Track Presentation Transcript

  • “Organizations that provide executive visibility tend to have less troubled projects.” - How to spot a failing project, CIO Magazine
  •  Ever wondered how some people manage to be so organized !!!  Fed up managing stuff with repetitive email correspondence ???  Ever lost track of what you or a colleague was supposed to be doing next ???  Looking to increase your company's productivity ???  Then –
  • • Task Tracking • Issue/ bug Tracking • Help desk / Support / Customer Service • Work flow / Process Management • Quality Compliance Tracking • Project management
  • NOT ME - I‟m With Q-TRACK
  • • An effective and efficient task management solution including principles from „Getting Things Done‟ by David Allen • Built upon JIRA, a JAVA based product by Atlassian, an Australian Company • Highly configurable workflow • Can work with any database • Can be deployed in-house OR used on a SaaS model
  • Dashboards  Custom / personalised dashboards  Multiple dashboards  Flexible Layouts  Share dashboards within your team
  • Task Creation  Simple & Easy  No more transcription of tasks from email to Excel  Task creation directly from email to a pre-configured email id  Customizable Task types
  • Reports  Real time, relevant information  Convenient formats  Visibility across roles and groups
  • Notifications  Email notifications @ various transitions of a task  Email alerts – configurable  Reminder emails on „Overdue‟ tasks  Subscription to reports on issue status – weekly/ monthly
  • Search  Quick & flexible Search facility  Precise search results in seconds  Search results – Configurable  Search results can be converted to charts for reporting  Search criteria saved as filters for reuse  Supports searching of custom fields
  • Security – Control who sees what & keep your list of to do's private to your self  Project level security  Task level security  Anonymous access - only if permitted
  • Task Tracking  Keeps track of all activities, changes and work logged against tasks
  • Time Tracking  Inbuilt time tracking to record the initial estimate, actual time spent and the estimated remaining time for your tasks.  Specify work estimates for each issue and log work as you go  Track how long tasks have been in flight taking into account office hours and weekends  Range of time tracking reports  User Workload Report – To see how much work an employee has been allocated, and how long it should take
  • • Extensible  Over 100 plugins that enable you extend to fit any special scenario • Announcement Banner  Configure an announcement across the top of every page • Low maintenance  Low maintenance system with straight forward administration capability  Has options to integrate with SMS or mobile applications
  • Get introduced to how Q – Track is tailored to work the way you do, with a sample project:
  • About ABC Corp. This presentation is based on a fictitious company called ABC Corporation, which has Manufacturing, Retail Operations with Internal IT team. The workflows covered are: 1. Quality Compliance Tracking in Manufacturing 2. Task Management in Retail Operations (Ad-hoc, Repetitive and Project-Driven) 3. Internal IT Support workflow
  • Is this Your Current Dashboard ??? Say „No‟ to Paper-Lists, Mirror notes or Sticky notes Say „HELLO‟ to Productivity
  • Say ‘HELLO’ to Productivity "One worthwhile task carried to a successful conclusion is worth half-a-hundred half-finished tasks.” Malcolm S. Forbes, Publisher of Forbes Magazine
  • Integrated Dashboard Dashboard that provides an at-a-glance overview of your appointments for the day, tasks currently due or past-due, and any new inbox items or other notification
  • Work Flows  Task Management in Retail Operations (Ad-hoc, Repetitive and Project- Driven)  Quality Compliance Tracking in Manufacturing  Internal IT Support workflow
  • Ad hoc Task Workflow
  • Ad hoc Task Workflow Create task
  • Ad hoc Task Workflow Assignee gets an email alert (or SMS if they‟ve opted for); Logs in to view dashboard; The newly created task is shown in the INBOX (Assigned to me)
  • Ad hoc Task Workflow View issue
  • Ad hoc Task Workflow Assignee adds comments and logs work against the task
  • Ad hoc Task Workflow Assignee creates sub-task and assigns to a Manager in the department
  • Ad hoc Task Workflow Sub task assignee logs in and initiates work on Sub task
  • Ad hoc Task Workflow Sub task Assignee completes work on sub task
  • Ad hoc Task Workflow Meanwhile, the task originator can log in to monitor task progress
  • Ad hoc Task Workflow Sub task originator (reporter) reviews and closes sub task, only after which the original task can be closed.
  • Ad hoc Task Workflow Assignee completes task and submits the same to reporter for closing
  • Ad hoc Task Workflow Reporter of the task can Review and Close the same or reject it for re-work
  • Internal IT Work Flow • For tasks  allocated across departments and  getting resolved after a final quality check
  • Internal IT Work Flow
  • Quality Compliance Work Flow • For Manufacturing industries having stringent quality control measures • 8D Problem Solving and Root Cause Analysis techniques may be included as part of work flow • Correction forms may be added as attachments or as part of workflow transitions
  • Quality Compliance Work Flow
  • QC Work Flow Non – Conformance issue created
  • QC Work Flow Work initiated on issue
  • QC Work Flow Task Completed and submitted to QC Manager for Approval
  • QC Work Flow Work done by the production team approved by Quality manager
  • QC Work Flow Quality Team Head reviews and closes the issue
  • Comments, History & Activities Comments, Change History & Activity stream for the issue shown
  • Time Tracking Report Time tracking report generated - Project-wise
  • Better insight into Tasks • Gain real-time access to a common set of accurate business information, and help your business operate more efficiently. • Deliver the critical information needed by executives and staff for effective decision-making. • Have a better control over operational management • Give employees quick insight into predefined views of data tailored to their roles. • Integration with source code repositories such as CVS, Subversion, Perforce available.
  • About CETAS CETAS is a Team Of Seasoned IT Professionals with a 100 Plus Years of total experience in the Enterprise Application Space .. • We Offer …. – Enterprise Application Consulting Services – Product Engineering Services – Application Development Services – Application Maintenance & Migration Services
  • Contact us at: CETAS Information Technology Pvt. Ltd Phase 2, Plot No 21,22, 9th Cross Street, Wood Creek County St. Thomas Mount, Chennai -600 016 www.cetastech.com Enquires : sales@cetastech.com Or +91 44 4285 0231 / 2233 1496