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The Work Systems Designer
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The Work Systems Designer

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This lesson is about the functions of managers and its roles in the deign of work systems

This lesson is about the functions of managers and its roles in the deign of work systems

Published in: Business, Design
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  • 1. Design ManagementBusiness ProposalThe Design of Work SystemsPrepared by Timothy ChanUpdated 5th June 2013 version 3.0
  • 2. Learning Objectives• Functions of management• Roles of managers• The design of work systems
  • 3. Oh! You got promoted to manager“Tell me more ofhow you plan tofuck up my life!”
  • 4. Video: When managers failed…..
  • 5. The 4 Functionsof a Manager
  • 6. The Manager’s Roles in theDesign of Business
  • 7. #Manager as organization designer
  • 8. Tall vs Flat(Centralized or Decentralized?)
  • 9. Span of Control(How many levels or layers?)
  • 10. Functional Org StructureThe Functional Structure is by far the most popularorganizational structure in the business world —probably 65% to 75% of companies use the FunctionalStructure, because it’s basic and it makes sense.
  • 11. Divisional Org Structure
  • 12. Example : Boeing CompanyHQ(Group HQ)CommercialAirlinesDivisionMilitaryAircraftDivisionPrivateAviationDivision
  • 13. Matrix Org Structure
  • 14. Horizontally-linked StructurePlanPlan BuildBuild RunRun(Often adopted by IT Departments)
  • 15. Organization Chart(Visual Presentation)
  • 16. Organizational Structureis the manner in whichan organization arranges(or rearranges) itself.Visually represented in aOrganizational ChartOrganization Chart(Visual Presentation)
  • 17. #Manager as systems designer
  • 18. SOPPolicies &Procedures
  • 19. SOPProcesses(Work flow)
  • 20. #Manager as job designer
  • 21. Scope, Roles & ResponsibilitiesRewards & Career Progressions
  • 22. Examples
  • 23. Examples
  • 24. #Manager as performance designer
  • 25. • Specific• Measurable• Accountable• Realistic• TimelineSMART Goals
  • 26. WHOWHATWHEN
  • 27. KPIKey Performances indicators
  • 28. Video: How Apple organize work
  • 29. THE VALUE OFA MANAGER???Problem solving
  • 30. THE END

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