Career Development in the Canadian Workplace:
National Business Survey
Regional Comparison: British Columbia
March 2014
Research Details
Survey conducted by: Environics Research Group
Survey methodology:
• Telephone survey conducted among 500...
Respondents
87
108
105
95
105
British Columbia Prairies Ontario Quebec Atlantic Canada
3: Overview
Which industry is your organization in?
29%
6%
10%
6%
9%
5%
3%
5%
2%
5%
2%
2%
1%
7%
3%
2%
0%
0%
2%
24%
12%
8%
8%
7%
6%
4%
...
Including yourself, how many employees does
your company currently have?
52%
23%
6%
6%
13%
46%
22%
4%
7%
19%
<10
10-49
50-...
Looking ahead to the coming year, what would you say is the
greatest challenge facing Canadian businesses in general?
28%
...
To what extent would you say that each of the following
presents a challenge to your business right now?
7: Overview
7%
6%...
Career Development in the Canadian Workplace:
National Business Survey
Recruitment: 7 Questions
8
In general, how easy or difficult is it to find people with the
right skill set to fill positions in your company? Is it.....
What are the main reasons it is difficult to
find the right candidates?
69%
21%
13%
1%
13%
13%
3%
0%
1%
0%
64%
15%
14%
12%...
Has your business done any of the following in the past five
years in order to find skilled employees?
47%
49%
66%
8%
29%
...
When searching for skilled employees, would you say that
resumes matter more than in the past, less than in the past
or ab...
How important to you is a potential employees
online profile or footprint? Is it...?
13: Recruitment
10%
11%
40%
41%
30%
2...
And how much effort would you say your company puts into
customizing the recruitment approach in order to reach and
attrac...
Career Development in the Canadian Workplace:
National Business Survey
Skills Gap: 3 Questions
15
There is a gap between the skill level and experience that
prospective employees have, and what organizations in my
indust...
Q16: “Strongly agree/Somewhat agree”
Which of the following statements is closer to your own opinion:
The best way to clos...
Career Development in the Canadian Workplace:
National Business Survey
Soft Skills: 4 Questions
18
What soft skills are most important to you in an employee?
38%
33%
31%
18%
25%
14%
16%
8%
11%
11%
6%
3%
9%
2%
3%
5%
5%
7%
...
How easy or difficult is it to find people
with these soft skills? Is it...?
20: Soft Skills
[VALUE]
3%
24%
27%
48%
50%
18...
If you are having difficulty finding technically skilled workers,
is your organization more likely to...
21: Skills Gap
67...
Are senior level positions in your organization
more likely to be filled by…?
22: Skills Gap
64%
17%
10%
58%
19%
15%
Curre...
Career Development in the Canadian Workplace:
National Business Survey
Training: 8 Questions
23
Does your organization provide new employees with any of
the following types of training?
89%
67%
34%
90%
2%
80%
65%
45%
8...
Would you say that your organization is very willing, somewhat
willing, not very willing or not at all willing to hire and...
Would you say that losing skilled employees in which you have
invested training to other organizations is...?
26: Training...
Does your organization use any of the following
to fill your labour needs?
40%
49%
28%
33%
24%
43%
39%
35%
34%
33%
Co-oper...
Does your organization provide ongoing training
for long-standing employees?
28: Training
80%
16%
82%
17%
Yes No
British C...
Does your organization provide employees with professional
development opportunities, such as conferences or workshops?
29...
Does your organization offer formal coaching or
mentoring programs for employees?
30: Training
43%
55%
44%
54%
Yes No
Brit...
Career Development in the Canadian Workplace:
National Business Survey
Youth Employment: 4 Questions
31
Which of the following do you think is the greatest
reason unemployment is particularly high
for young workers under the a...
When recruiting job candidates, how much effort does your
company put into customizing the recruitment approach in order
t...
Which of the following is your organization doing
to attract younger workers?
46%
52%
28%
32%
25%
21%
18%
20%
55%
49%
38%
...
Would you say that hiring and training recent grads and
young adults is part of your organization's
Corporate Social Respo...
Career Development in the Canadian Workplace:
National Business Survey
Professional Development: 5 Questions
36
Would you say that you strongly agree, somewhat agree, somewhat disagree or
strongly disagree with the following statement...
Does your organization have career
management programs for employees?
38: Professional Development
22%
71%
29%
68%
Yes No
...
Of the following, which presents the greatest challenge to
offering career management programs? Is it...?
38%
37%
15%
5%
0...
How important would you say it is to your organization to provide
employees the opportunities to reach their own career go...
Career Development in the Canadian Workplace:
National Business Survey
Please visit the CERIC website at ceric.ca to downl...
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Career development in the canadian workplace, national business survey british columbia

  1. 1. Career Development in the Canadian Workplace: National Business Survey Regional Comparison: British Columbia March 2014
  2. 2. Research Details Survey conducted by: Environics Research Group Survey methodology: • Telephone survey conducted among 500 senior officials from Canadian business • Survey took place from October 25 to November 11, 2013 • Sampling method designed to complete interviews within businesses randomly selected across Canada • Results in this document may not add up to 100% (due to rounding or multiple responses as well as omission of “don’t know” answers) 2
  3. 3. Respondents 87 108 105 95 105 British Columbia Prairies Ontario Quebec Atlantic Canada 3: Overview
  4. 4. Which industry is your organization in? 29% 6% 10% 6% 9% 5% 3% 5% 2% 5% 2% 2% 1% 7% 3% 2% 0% 0% 2% 24% 12% 8% 8% 7% 6% 4% 4% 3% 3% 3% 3% 3% 3% 2% 2% 2% 1% 1% Service Manufacturing Hospitality Health care Education Retail Non-profit Finance Technology Public administration Natural resources Agriculture Construction Entertainment/Recreation Professional services Automotive (including repair) Energy Transportation/Warehousing Distribution British Columbia National average 4: Overview
  5. 5. Including yourself, how many employees does your company currently have? 52% 23% 6% 6% 13% 46% 22% 4% 7% 19% <10 10-49 50-99 100- 499 500+ British Columbia National average 5: Overview
  6. 6. Looking ahead to the coming year, what would you say is the greatest challenge facing Canadian businesses in general? 28% 29% 7% 7% 5% 3% 11% 6% 5% 9% 3% 6% 2% 1% 5% 3% 31% 22% 7% 7% 7% 6% 6% 6% 5% 4% 4% 4% 4% 3% 3% 3% Shortage of skilled workers General state of the economy Foreign competition Increasing overhead/operation costs Shortage of quality workers (other) Regulation/red tape Financial growth/profitability Taxes Retirement of senior employees Lack of funding/financing Staff retention (general) High Canadian dollar Marketing/attracting new customers Onboarding young workers Keeping up with technology Competition (other) British Columbia National average 6: Overview
  7. 7. To what extent would you say that each of the following presents a challenge to your business right now? 7: Overview 7% 6% 14% 14% 32% 37% 22% 26% 34% 36% 14% 17% 17% 24% 28% 25% 56% 45% 36% 31% 38% 37% 40% 41% 25% 32% 25% 28% 24% 25% 21% 25% 18% 16% 18% 19% 18% 15% 31% 25% 33% 24% 38% 40% 8% 14% 14% 15% 18% 16% 7% 8% 28% 24% 23% 23% British Columbia National average British Columbia National average British Columbia National average British Columbia National average British Columbia National average British Columbia National average British Columbia National average Very challenging Somewhat challenging Not very challenging Not at all challenging Loss of senior employees to retirement Keeping up with technology Shortage of skilled workers Regulation and red tape General state of the economy Loss of talented employees to other organization Finding young workers
  8. 8. Career Development in the Canadian Workplace: National Business Survey Recruitment: 7 Questions 8
  9. 9. In general, how easy or difficult is it to find people with the right skill set to fill positions in your company? Is it...? 9: Recruitment 6% 6% 16% 21% 49% 45% 28% 25% 1% 2% British Columbia National average Very easy Somewhat easy Somewhat difficult Very difficult Depends on the position
  10. 10. What are the main reasons it is difficult to find the right candidates? 69% 21% 13% 1% 13% 13% 3% 0% 1% 0% 64% 15% 14% 12% 11% 6% 3% 2% 2% 2% Hard to find qualified candidates/with right skill set Hard to find reliable candidates/with right work ethic Company's physical location is a barrier Very competitive job market in this industry We can only offer low/uncompetitive wages (including seasonal) Takes too much time/effort to find right candidate Hard to break through noise/get job/company noticed Traditional recruitment approaches no longer as effective Don't provide career advancement opportunities Regulations/ red tape (e.g. government, unions) British Columbia National average 10: Recruitment
  11. 11. Has your business done any of the following in the past five years in order to find skilled employees? 47% 49% 66% 8% 29% 43% 64% 76% 50% 51% 65% 15% 29% 41% 64% 70% Recruited through social media Marketed the advantages of working at your organisation Offered training and advancement for lower-level employees Used automated resume software Outsourced recruitment to search or personnel firms Used community employment agencies Identified internal candidates Employee referral British Columbia National average 11: Recruitment
  12. 12. When searching for skilled employees, would you say that resumes matter more than in the past, less than in the past or about the same as always? 12: Recruitment 8% 10% 14% 13% 76% 76% British Columbia National average More Less About the same
  13. 13. How important to you is a potential employees online profile or footprint? Is it...? 13: Recruitment 10% 11% 40% 41% 30% 28% 16% 18% British Columbia National average Very important Somewhat important Not very important Not at all important
  14. 14. And how much effort would you say your company puts into customizing the recruitment approach in order to reach and attract members of underrepresented groups? 14: Recruitment 8% 13% 38% 34% 47% 50% British Columbia National average A lot of effort Some effort Not much effort
  15. 15. Career Development in the Canadian Workplace: National Business Survey Skills Gap: 3 Questions 15
  16. 16. There is a gap between the skill level and experience that prospective employees have, and what organizations in my industry are looking for… 16: Skills Gap 28% 23% 44% 50% 21% 21% 3% 3% British Columbia National average Strongly agree Somewhat agree Somewhat disagree Strongly disagree 26% 36% 21% 15% 50% 48% British Columbia National average Increased Decreased Stayed the same “Strongly Agree/Somewhat Agree”: In the past five years, would you say that the skills gap in your industry has increased, decreased or stayed the same?
  17. 17. Q16: “Strongly agree/Somewhat agree” Which of the following statements is closer to your own opinion: The best way to close the skills gap is for… 17: Skills Gap 44% 44% 13% 43% 43% 13% ...Employers to offer more training to new employees ...Prospective employees to better prepare themselves for the labour market Both/combination of the two British Columbia National Average
  18. 18. Career Development in the Canadian Workplace: National Business Survey Soft Skills: 4 Questions 18
  19. 19. What soft skills are most important to you in an employee? 38% 33% 31% 18% 25% 14% 16% 8% 11% 11% 6% 3% 9% 2% 3% 5% 5% 7% 36% 29% 25% 23% 18% 11% 11% 10% 9% 8% 7% 6% 6% 5% 5% 5% 5% 4% Positive attitude Communication skills Teamwork skills Strong work ethic Interpersonal/customer service skills Flexibility/adaptability Honesty/integrity Time management abilities Reliability/dependability Problem-solving skills Accountability Dedication/passion Self-confidence Willingness/ability to learn Goal-oriented Work well under pressure Competence/diligence Presentation British Columbia National average 19: Soft Skills
  20. 20. How easy or difficult is it to find people with these soft skills? Is it...? 20: Soft Skills [VALUE] 3% 24% 27% 48% 50% 18% 17% 1% 1% British Columbia National average Very easy Somewhat easy Somewhat difficult Very difficult Depends on position
  21. 21. If you are having difficulty finding technically skilled workers, is your organization more likely to... 21: Skills Gap 67% 21% 8% 62% 26% 9% Hire someone with soft skills who is a good fit and provide training Keep searching until you find someone with the right technical skills Depends British Columbia National Average
  22. 22. Are senior level positions in your organization more likely to be filled by…? 22: Skills Gap 64% 17% 10% 58% 19% 15% Current employees who have advanced within the organization New employees brought in from other organizations Depends British Columbia National average
  23. 23. Career Development in the Canadian Workplace: National Business Survey Training: 8 Questions 23
  24. 24. Does your organization provide new employees with any of the following types of training? 89% 67% 34% 90% 2% 80% 65% 45% 88% 3% Orientation Mentorship Apprenticeship Job-specific training Do not offer training British Columbia National average 24: Training
  25. 25. Would you say that your organization is very willing, somewhat willing, not very willing or not at all willing to hire and train new employees who may lack in some technical skills? 25: Training 44% 39% 38% 43% 11% 11% 3% 5% British Columbia National average Very willing Somewhat willing Not very willing Not at all willing
  26. 26. Would you say that losing skilled employees in which you have invested training to other organizations is...? 26: Training 24% 25% 37% 39% 28% 21% 10% 14% British Columbia National average A great concern Somewhat of a concern Not really a concern Not at all a concern
  27. 27. Does your organization use any of the following to fill your labour needs? 40% 49% 28% 33% 24% 43% 39% 35% 34% 33% Co-operative education programs Volunteer opportunities Apprenticeships Wage subsidy programs Internships British Columbia National average 27: Training
  28. 28. Does your organization provide ongoing training for long-standing employees? 28: Training 80% 16% 82% 17% Yes No British Columbia National Region 36% 30% 0% 34% 40% 19% 1% 39% Technical Soft Skills Both Depends If “yes”, is the training you provide to staff technical in nature, or focused on soft skills, such as team building or diversity awareness?
  29. 29. Does your organization provide employees with professional development opportunities, such as conferences or workshops? 29: Training 67% 30% 73% 25% Yes No British Columbia National Average
  30. 30. Does your organization offer formal coaching or mentoring programs for employees? 30: Training 43% 55% 44% 54% Yes No British Columbia National Average
  31. 31. Career Development in the Canadian Workplace: National Business Survey Youth Employment: 4 Questions 31
  32. 32. Which of the following do you think is the greatest reason unemployment is particularly high for young workers under the age of 25? 20% 9% 6% 17% 9% 14% 13% 8% 18% 12% 4% 19% 12% 9% 11% 9% A lack of real world experience Older workers staying at their jobs longer A lack of networking and job search skills They are too demanding in the job they want Fewer entry-level jobs available Lack of soft skills Lack of technical skills Lack of communication skills necessary to convey abilities in an application or interview British Columbia National average 32: Youth Employment
  33. 33. When recruiting job candidates, how much effort does your company put into customizing the recruitment approach in order to reach young workers? Would you say...? 33: Youth Employment 20% 40% 36% 18% 40% 39% A lot of effort Some effort Not much effort British Columbia National Average
  34. 34. Which of the following is your organization doing to attract younger workers? 46% 52% 28% 32% 25% 21% 18% 20% 55% 49% 38% 34% 31% 29% 24% 20% Online job sites/boards Recruiting through social media Government sites Recruiting on campuses Taking part in job fairs Offering paid internships Offering unpaid internships Recruiting through youth- serving agencies British Columbia National average 34: Youth Employment
  35. 35. Would you say that hiring and training recent grads and young adults is part of your organization's Corporate Social Responsibility? 35: Youth Employment 38% 59% 49% 47% Yes No British Columbia National Average
  36. 36. Career Development in the Canadian Workplace: National Business Survey Professional Development: 5 Questions 36
  37. 37. Would you say that you strongly agree, somewhat agree, somewhat disagree or strongly disagree with the following statement: Employers have a responsibility to provide career management programs for their employees. 37: Professional Development 22% 27% 45% 44% 21% 21% 13% 8% British Columbia National average Strongly agree Somewhat agree Somewhat disagree Strongly disagree
  38. 38. Does your organization have career management programs for employees? 38: Professional Development 22% 71% 29% 68% Yes No British Columbia National Region 26% 21% 16% 11% 26% 21% 11% 29% 25% 19% 18% 16% 14% 9% Individually tailored training/coaching Career planning/training/ education Succession/ advancement programs Skills development programs Mentorship/ apprenticeship programs Education reimbursement/ training encouragement Leadership programs If “yes”, what are they?
  39. 39. Of the following, which presents the greatest challenge to offering career management programs? Is it...? 38% 37% 15% 5% 0% 33% 45% 13% 4% 2% Cost Time Lack of expertise None of the above Not our responsibility British Columbia National average 39: Professional Development
  40. 40. How important would you say it is to your organization to provide employees the opportunities to reach their own career goals? Is it...? 40: Professional Development 43% 44% 44% 42% 3% 6% 8% 5% British Columbia National average Very important Somewhat important Not very important Not at all important
  41. 41. Career Development in the Canadian Workplace: National Business Survey Please visit the CERIC website at ceric.ca to download the National Business Survey Executive Summary (available in English and French) and related information as it becomes available. 41

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