The Journey to World Class Performance

Good Artists Copy But Geniuses Steal Pablo Picasso

The Journey to World Class Performance David Kilroy Manufacturing Programme Director Onsite Insights

Manufacturing Insights
Onsite Insights
International Programmes:
Germany
France
Italy
Austria
“ Tell me and I'll forget; Show me and I may remember; Involve me and I'll understand.” Chinese proverb
Spain
Canada
USA
Australia

World Class companies are those that demonstrate industry best practice. They are generally assumed to be those that demonstrate industry best practice in Quality, Price, Delivery Speed, Reliability, Flexibility and Innovation

Industry Heavy Industrial Location Sheerness, Kent No. of employees 120 Website www.crouse-hinds.com
World Class Journey
Theory of Constraints – The Goal, Elijah Goldratt
Establishing a common vision and communicating it with all employees.
Structured continuous improvement programme which focuses on process using lean and six sigma
Use daily KPIs to ensure adherence to plan.
Engage employees & train to succeed.
Best Ideas
Create a compelling and shared vision and structure all continuous improvement activities to align with this.

Industry Heavy Industrial Location Ramsgate, Kent No. of employees 520 Website www.cumminspower.com
World Class Journey
Cummins Operating System
Lean processes
Six sigma
Value stream mapping
Establishing a continuous improvement culture driven on all levels in the organisation.
Best Ideas
Focus on process excellence; and
Site Wide Project Hopper

Industry Food & Drink Location Basingstoke, Hampshire No. of employees 220 Website www.klix.com www.flavia.net
World Class Journey
Building Effective Teams with Shared Principles (Mission Directed Work Teams)
Lean Tools & Techniques
Five S
Seven Wastes
TPM
Best Idea
Mission Directed Work Teams
Shared Principles

Industry Engineering & Electronics Location St Leonards on Sea, East Sussex No. of employees 65 Website www.drallim.com
World Class Journey
Establish a strong quality system (ISO9001: 2000).
Employee training and support
Use statistical methodology
Excellent communication
Supply chain best practice
Get the culture right – focus on quality and productivity
Best Idea
Define and implement a quality system based on employee involvement and commitment to quality; and
Innovate to compete!

Industry Furniture Location Emsworth, Hampshire No. of employees 52 Website www.morganfurniture.co.uk
World Class Journey
Lean programme:
Five S
Seven Wastes
TPM
Workflow balancing
World Class Design
Best Ideas
Outstanding design and quality; and
Using lean tools and techniques to facilitate excellence in delivery.

Industry Electronics Location Waterlooville, Hampshire No. of employees 60 Website www.spiritcircuits.com
World Class Journey
Increase market share through innovative marketing initiatives
Challenge industry norms
Focus on developing a great team
Continuous improvement strategy (including Lean)
Best Idea
Create a compelling USP and communicate it innovatively and with passion – Ask Dave!

Industry Automotive Location Hatfield, Hertfordshire No. of employees 40 Website www.isuzutruck.co.uk
World Class Journey
Award winning customer care
Creating a customer-focused organisation and culture
Customer Relationship Management system that complements the way they work
Supportive team environment focussed on common goals.
Best Ideas
Excellence in customer care is the foundation of the company culture.

Industry Metal Fabrication Location Isleworth, Middlesex No. of employees 16 Website www.ormiston-wire.co.uk
World Class Journey
ISO9002 and ISO14001 certification
Environmental excellence:
Electricity from renewable sources
Roof mounted wind turbine and solar panels
Installation of efficiency measures – lighting, occupancy detectors, water saving devices
Create a culture committed to the companies core values
Involve all staff in key decision making
Best Ideas
Ethical business practices and authentic leadership create excellence

Industry Food Location Andover, Hampshire No. of employees 450 Website www.vitacress.co.uk
World Class Journey
Mission Directed Work Teams
Lean Tools & Techniques
Sustainable Manufacturing & Environmental Excellence
Best Idea
Commitment to sustainable and environmentally friendly manufacturing

Industry Agriculture, Farming Location Isleworth, Middlesex No. of employees 16 Website www.ormiston-wire.co.uk
World Class Journey
Lean programme
Idea’s scheme
Standard operating procedures
TPM
Changing the culture / thought process
Benchmarking and sharing idea’s with others
Best Ideas
Steal with pride – visit other sectors and becoming a host company
Company wide suggestion scheme
Double H Nurseries

Ten of the Best Idea’s
Create a compelling and shared vision
Get the culture right – engage and motivate employees
Focus on process excellence using tools such as lean and six sigma
Innovate to compete
Create a customer-centric organisation
Be an ethical and ‘authentic’ business
Uncompromising design excellence
Create a compelling USP and communicate it with passion
Environmental management
Steal with pride!

Steal with Pride

The Journey to World Class Performance

by Ceramics 2011 on Nov 11, 2011

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The Journey to World Class Performance — Presentation Transcript