Steps in cloud adoption at sats

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Cloud Asia Singapore 15 May 2013

Cloud Asia Singapore 15 May 2013

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  • 1. Steps in Cloud Adoption at SATSLee Siew Kit, Vice President, Information Technology Services
  • 2. © SATS Ltd 2013. All Rights Reserved.Coverage• About Us• Our Cloud Journey• Our Definition of Cloud, its meaning and relevance toour business• Assessing Pros and Cons of each Cloud Type• Preparing for Cloud Journey• Critical Success Factors• Sharing of Experiences - Benefits and Pitfalls
  • 3. © SATS Ltd 2013. All Rights Reserved.About Us – SATSWith over 60 years of operating experience and an emergingglobal presence, SATS is Singapore’s leading provider ofgateway services and food solutions.Today, we handle about 80% of scheduledflights and serve close to 60 scheduled airlinesin Changi. SATS is now present in more than30 airports in 12 countries.
  • 4. © SATS Ltd 2013. All Rights Reserved.About Us - SATS (Aviation) Set-UpCorporate (Human Capital, Finance, Legal, Risk, Safety, COE, IT)ApronServicesPassengerServicesInflightCateringAviationSecurityCargoServices
  • 5. © SATS Ltd 2013. All Rights Reserved.About Us - SATS (Non Aviation) Set-UpCorporate (Human Capital, Finance, Legal, Risk, Safety, COE, IT)InstitutionalCateringFoodProducts &DistributionCruiseTerminalOperatorLinenSports HubFood Caterer
  • 6. © SATS Ltd 2013. All Rights Reserved.Our Cloud Journey2010- Office 365- iFleet2011- SATS DC- CRM- BRS2012- SATS SAP- CM & FMLegend:- Private Cloud- Public Cloud- Hybrid Cloud
  • 7. © SATS Ltd 2013. All Rights Reserved.Our Definition of Cloud• Off Premise• Dedicated for SATS own use only• E.g. SATS Data CenterPrivate• Off Premise• Shared with others• E.g. Office 365, Salesforce CRMPublic• Off Premise• Initially dedicated for SATS own use, butcould be extended for others later• E.g. SATS SAPHybrid
  • 8. © SATS Ltd 2013. All Rights Reserved.Its Meaning and Relevance to Business• Highly Secured• Customizable Service Level Agreement• Higher CostPrivate• Ease of access, any time, any where• Standard Service Level Agreement• Lower CostPublic• Fairly Secured• Customizable Service Level Agreement• Moderate CostHybrid
  • 9. © SATS Ltd 2013. All Rights Reserved.Pros And Cons• Fully within our control• For mission critical andsensitive systems• Higher costPrivatePublicHybrid• Leverage on sharedservices and expertise• Lower cost• For commodity systems• Manage by SLA• Somewhat within ourcontrol• For scalability• Moderate cost
  • 10. © SATS Ltd 2013. All Rights Reserved.Cloud Readiness ChecklistVendor and SLA Management FrameworkInformation Security PolicyArchitecture StandardsCloud StrategySkillsets – Project Management, Contract Management,Architecture, InfoSec, Audit, etc
  • 11. © SATS Ltd 2013. All Rights Reserved.Embarking on the Cloud JourneyLearnfromOthersPilot APublicCloudOfferingLearn fromExperienceDevelopCapability &CloudStrategyFind theRightPartner
  • 12. © SATS Ltd 2013. All Rights Reserved.Critical Success FactorsManagement Buy-In andSupportContinuous Learning andImprovementRight SkillsetsRight Partner
  • 13. © SATS Ltd 2013. All Rights Reserved.Why We Adopt Cloud?Opportunity Lower TCOLeverage onPooled ExpertiseEase ofManagement –One SLAFlexibility &Scalability
  • 14. © SATS Ltd 2013. All Rights Reserved.Challenges that We EncounteredNon PerformingPartnerBusiness WantedTheir Own SystemComplex Architecture
  • 15. Thank Yousiewkit_lee@sats.com.sgwww.sats.com.sg