Leveraging cloud capabilities to deliver value added business advantage in a competitive landscape

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Cloud Asia Singapore 15 May 2013

Cloud Asia Singapore 15 May 2013

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  • 1. Diners World Travel’s ExperienceLeveraging Cloud Capabilities to Deliver Value-AddedBusiness Advantage in a Competitive LandscapeLoo Kian WaiSenior Manager, HR & Finance
  • 2. Our Company ProfileEstablished in1972Wholly ownedsubsidiary of DinersClub Singapore 60 employeesTravelManagementCompanyOutbound tours& incentivetrips
  • 3. Our Industry ChallengesHighlycompetitiveRisingoperating costsManpowerCrunchNatural disastersand epidemic fluvirus outbreaks
  • 4. Lack of spaceOur IT ChallengesLack of budget formanpowerHigh ITinvestmentcostsMobileworkforce
  • 5. Why cloud computing?Cost effective Easy to setupEase of cashflowFasterdeploymentResilience &Redundancy- BCPEasy toscale
  • 6. Ever since we’ve beenon cloud he’s been onCloud Nine!
  • 7. WHAT SYSTEMS ARE ON“CLOUD”?Nov 2010 April 2011April 2013
  • 8. CASE STUDY : QLIKVIEWChallenges :Need to deploy BIfor analysisCosts considerationsSpace limitationsIT resource limitationsMobility
  • 9. CASE STUDY : QLIKVIEWSolution : IaaSDeploy BI server@ Cloud (Singtel)- PowerOnCompute AlatumpackageTwo weeks fordeploymentWeb access
  • 10. “Thanks to cloud technology, Nigel cannot only work from home, but he canwork from other people’s homes as well”
  • 11. CASE STUDY : Office 365Challenges :Disaster recoverySecurity IssuesSoftware updatesScalabilityMobilityDowntime
  • 12. CASE STUDY : Office 365Solution : SaaSRemote accessBetter securityBetter redundancyEase of useCost savingsSoftware updates
  • 13. CASE STUDY : Rapid SalesChallenges :High investment costsManpower constraintsScalabilityMaintenance issues
  • 14. CASE STUDY : Rapid SalesSolution :Remote accessLimited manpowerrequirementsScalabilityEase of maintenance
  • 15. Mobile devices friendly
  • 16. New EDM capability• Direct link to websitecustomer database.• Faster speed indisseminating traveldeals to our targetaudience.• Higher conversion andmore sales!
  • 17. Productivity Innovation CreditYou get back $0.68 for every dollarincurred on cloud computing expenditure!Industry specific schemespromoting the adoption ofSaaSGovernment’s Push for Cloud Adoption
  • 18. Security ConcernsFinding the rightcloud partnerThird party (vendor) has no interest in ourdata - they have to ensure its security tomake cloud computing work, so we do havea level of confidence in them and thetechnology.
  • 19. I have some real concerns over cloud’ssecurity compared to our in-house… Hey!Just a minute, You’re NOT my boss!!!”
  • 20. “It is not the strongest of thespecies that survives, nor the mostintelligent that survives. It is theone that is the most adaptable tochange.”- Charles Darwin
  • 21. “The technological race is never-ending. We haveto constantly be a step ahead, purchasing thelatest equipment and the best software in a rapidlyevolving market. Cloud based model will give usthe confidence of expanding our services costeffectively and with less risks.”- Loo Kian Wai
  • 22. What happen when everyone ison cloud computing???
  • 23. “You should have been here backin the old days before cloudcomputing”