The Curse of Simple - Why Less Isn't More in the Enterprise
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The Curse of Simple - Why Less Isn't More in the Enterprise

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Presentation by Central Desktop's CTO Arnulf Hsu at Defrag Conference 2009 titled "The Curse of Simple - Why Less Isn't More in the Enterprise."

Presentation by Central Desktop's CTO Arnulf Hsu at Defrag Conference 2009 titled "The Curse of Simple - Why Less Isn't More in the Enterprise."

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    The Curse of Simple - Why Less Isn't More in the Enterprise The Curse of Simple - Why Less Isn't More in the Enterprise Presentation Transcript

    • The Curse of SimpleWhy Less Isn'tMore in the Enterprise
      Central Desktop, Inc.
      Arnulf Hsu, CTO
      ahsu@centraldesktop.com
    • Less is More
      or Better Right?
    • Simple -> Sophisticated
      Workflow, Permissions,
      Auditing
      Relational Database,
      Custom Fields
      Database
      Spreadsheet
      Email
      Less People
      More People
    • Complex shouldn’t
      mean
      Hard to Use
    • Complex shouldn’t
      mean
      Crapware
    • Even Some Consumer Apps are Complex
    • Business or Enterprise Apps even more so
    • Collaboration Software is made up of many components
      People
    • Out of the box
      • Usually a Software product Out of the Box will/should do 60-80% of what you want. That part is usually “simple”.
      • But can you bridge the gap?
      • This is the difference between long term adoption and attrition.
    • All Companies are different
      • Companies are different across:
      • Industries
      • Departments
      • Use Case Models
      • Yes, there are themes, but all companies work slightly differently.
    • The other 30%?
      is Generally “Complex”
      • Identity Management (LDAP/AD)
      • Extend System Objects
      • Create Custom Objects
      • Flexible / Manageable Permissioning System
      • Workflow / Triggers
      • Audit Logs / Compliance
      • Deep API Support
    • All Companies are different
      • Can your Business software support the nuances that each business has or goes through?
      • Can you handle Exceptions?
      • How repeatable is the process or environment? You have templates right?
    • Services are Good
      • Microsoft Ecosystem has a 1:7 ratio of “product” vs “services” revenue.
      • Salesforce.com has built a vibrant ecosystem of partners and VARs around its Platform.
    • Good “Enterprise” Apps
      • Simple & Elegant for the “End User”
      • Flexible and Customizable for the Power User and Administrator.
      • Should NOT require IT personnel to do most of the Administration.
      • Meet the compliance and regulatory requirements set by the Industry or Organization.
    • Thank you
      Arnulf Hsu
      CTO, Central Desktop, Inc.
      626-689-4420
      ahsu@centraldesktop.com