The Curse of SimpleWhy Less Isn&apos;tMore in the Enterprise<br />Central Desktop, Inc.<br />Arnulf Hsu, CTO<br />ahsu@cen...
Less is More <br />or Better Right?<br />
Simple -&gt; Sophisticated<br />Workflow, Permissions,<br />Auditing<br />Relational Database, <br />Custom Fields<br />Da...
Complex shouldn’t <br />mean <br />Hard to Use<br />
Complex shouldn’t <br />mean <br />Crapware<br />
Even Some Consumer Apps are Complex<br />
Business or Enterprise Apps even more so<br />
Collaboration Software is made up of many components<br />People<br />
Out of the box<br /><ul><li>Usually a Software product Out of the Box will/should do 60-80% of what you want.     That par...
But can you bridge the gap?
This is the difference between long term adoption and attrition.</li></li></ul><li>All Companies are different<br /><ul><l...
Industries
Departments
Use Case Models
Yes, there are themes, but all companies work slightly differently.</li></li></ul><li>The other 30%?<br />is Generally “Co...
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The Curse of Simple - Why Less Isn't More in the Enterprise

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Presentation by Central Desktop's CTO Arnulf Hsu at Defrag Conference 2009 titled "The Curse of Simple - Why Less Isn't More in the Enterprise."

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The Curse of Simple - Why Less Isn't More in the Enterprise

  1. 1. The Curse of SimpleWhy Less Isn&apos;tMore in the Enterprise<br />Central Desktop, Inc.<br />Arnulf Hsu, CTO<br />ahsu@centraldesktop.com<br />
  2. 2. Less is More <br />or Better Right?<br />
  3. 3. Simple -&gt; Sophisticated<br />Workflow, Permissions,<br />Auditing<br />Relational Database, <br />Custom Fields<br />Database<br />Spreadsheet<br />Email<br />Less People<br />More People<br />
  4. 4. Complex shouldn’t <br />mean <br />Hard to Use<br />
  5. 5. Complex shouldn’t <br />mean <br />Crapware<br />
  6. 6. Even Some Consumer Apps are Complex<br />
  7. 7.
  8. 8. Business or Enterprise Apps even more so<br />
  9. 9. Collaboration Software is made up of many components<br />People<br />
  10. 10. Out of the box<br /><ul><li>Usually a Software product Out of the Box will/should do 60-80% of what you want. That part is usually “simple”.
  11. 11. But can you bridge the gap?
  12. 12. This is the difference between long term adoption and attrition.</li></li></ul><li>All Companies are different<br /><ul><li>Companies are different across:
  13. 13. Industries
  14. 14. Departments
  15. 15. Use Case Models
  16. 16. Yes, there are themes, but all companies work slightly differently.</li></li></ul><li>The other 30%?<br />is Generally “Complex”<br /><ul><li>Identity Management (LDAP/AD)
  17. 17. Extend System Objects
  18. 18. Create Custom Objects
  19. 19. Flexible / Manageable Permissioning System
  20. 20. Workflow / Triggers
  21. 21. Audit Logs / Compliance
  22. 22. Deep API Support</li></li></ul><li>All Companies are different<br /><ul><li>Can your Business software support the nuances that each business has or goes through?
  23. 23. Can you handle Exceptions?
  24. 24. How repeatable is the process or environment? You have templates right?</li></li></ul><li>Services are Good<br /><ul><li>Microsoft Ecosystem has a 1:7 ratio of “product” vs “services” revenue.
  25. 25. Salesforce.com has built a vibrant ecosystem of partners and VARs around its Platform.</li></li></ul><li>Good “Enterprise” Apps<br /><ul><li>Simple & Elegant for the “End User”
  26. 26. Flexible and Customizable for the Power User and Administrator.
  27. 27. Should NOT require IT personnel to do most of the Administration.
  28. 28. Meet the compliance and regulatory requirements set by the Industry or Organization.</li></li></ul><li>Thank you<br />Arnulf Hsu<br />CTO, Central Desktop, Inc.<br />626-689-4420<br />ahsu@centraldesktop.com<br />
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