• Save
Webinar Deck - Successful Strategies for Internal Collaboration
Upcoming SlideShare
Loading in...5
×
 

Webinar Deck - Successful Strategies for Internal Collaboration

on

  • 2,347 views

Most people think only large, enterprise companies need to collaborate internally but SMBs can have some of the same collaboration issues, just on a smaller scale. This webinar will cover best ...

Most people think only large, enterprise companies need to collaborate internally but SMBs can have some of the same collaboration issues, just on a smaller scale. This webinar will cover best practices for supporting remote teams and how to pick the right tools to support profitable collaboration.

Statistics

Views

Total Views
2,347
Views on SlideShare
2,347
Embed Views
0

Actions

Likes
1
Downloads
0
Comments
0

0 Embeds 0

No embeds

Accessibility

Categories

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

Webinar Deck - Successful Strategies for Internal Collaboration Webinar Deck - Successful Strategies for Internal Collaboration Presentation Transcript

  • Hosted by Central Desktop’s CEO & Co-founder Isaac Garcia
  • Successful Strategies for Internal Collaboration David Coleman Collaborative Strategies September 22, 2010 © 2010 Collaborative Strategies. All rights reserved.
  • David Coleman, Background
    • Founder and Managing Director of Collaborative Strategies
    • 20 years focused on Groupware, knowledge management, online communities, social networks and Collaboration
    • Author of 4 books on collaboration
    • Founded Collaborative Strategies in 1989
      • I have studied the 1200 + collaborative tools… so you don’t have to
      • Corporate Relationship assessment and health (TCEP)
      • Guidance and strategies for successful relationships
      • Work with both vendors (start-ups) and end users
      • Demand Generation and Marketing/ Business Strategy
    • Collaboration blog at http://www.collaborate.com
    • http://www.42rules.com/successful_collaboration/
    • http://happyabout.info/collaboration2.0.php
    © 2010 Collaborative Strategies. All rights reserved.
  • Why Do I Do This? © 2010 Collaborative Strategies. All rights reserved. Shifting to better collaboration can change the world! This is MY Mission!
  • © 2010 Collaborative Strategies. All rights reserved. What is Collaboration? Collaboration is “Multiple coordinated interactions occurring between two or more people that include the transfer of complex information for some common purpose or goal .” 2009 Zinfandel Crush
  • SMB Collaboration - Internal
    • Most can be co-located or in a few offices
    • Often confined to one geo-location (50 ft rule)
    • Have little or no IT resource
    • Have little or no budget for collaboration
    • Little patience for things that don’t work, require training or are too complex
    • Everyone has to use it
    • What do you need to know about each other?
    © 2010 Collaborative Strategies. All rights reserved.
  • 4 Benefits of Collaboration
    • Saving time or money (most tangible)
    • Increasing quality (tangible, but less so)
    • Innovating and/or providing decision support (tangible but less than quality)
    • Easing access to and interactions with subject-matter experts (intangible)
    © 2010 Collaborative Strategies. All rights reserved.
  • What Collaboration Tools Do You Use? © 2010 Collaborative Strategies. All rights reserved.
  • Collaboration Tools - Poll
    • Which of these types of tools do you use for business?
    • E-mail
    • SMS/texting
    • IM/chat
    • Web or video conferencing
    • Social networks
    © 2010 Collaborative Strategies. All rights reserved.
  • How Well Do They Work for You? Excedrin Headache #152 © 2010 Collaborative Strategies. All rights reserved.
  • Are You Using Collaboration Tools to Solve the Wrong Problem? © 2010 Collaborative Strategies. All rights reserved.
  • 3 Criteria for Good Collaboration Tools
    • Use the right tool for the right interaction
    • Collaboration tools should be easy! ( 1-2 clicks to do anything)
    • 3. Collaborative tools should not get in the way of the conversation!
    • How do you choose the right tool?
    © 2010 Collaborative Strategies. All rights reserved.
  • Appropriate Use of Technology
    • “ Some people think that you can solve virtual team problems by setting up an e-mail list, opening a chat room, and mounting desktop conferencing. Wrong! Technology can help virtual teams, but only when its used in conjunction with the overall strategy of the organization."
    • Source: Jessica Lipnack and Jeffrey Stamps, Interview from article on Website ( www.netage.com ) called Dispersed Teams are the PeopleWare for the 21 st Century, First Appeared in March 1997 Issue of T he Product Development Best Practices Report (online edition)
    • http://netage.com/pub/articles/Publications/Articles/article_MRT.htm
    © 2010 Collaborative Strategies. All rights reserved.
  • Formula for Success with Technology
    • Myth:
    • Learning to manage teams virtually is about learning how to use the technology.
    • Reality:
    • Learning to manage teams virtually requires understanding people and the collaboration process.
    © 2010 Collaborative Strategies. All rights reserved. 90% People + 10% Technology Source: Jessica Lipnak and Jeffrey Stamps from “Virtual Teams”
  • Holistic Approach to Collaboration Source: Collaboration 2.0 © 2010 Collaborative Strategies. All rights reserved.
  • SOLUTIONS FOR INTERNAL COLLABORATION
    • How to fix some of the problems we have discussed:
    © 2010 Collaborative Strategies. All rights reserved.
  • Practical Tips
    • Define your problem first
    • Identify critical features and the like-to-have features when searching for a collaboration tool
    • Create your hierarchy, taxonomy or a common file structure
    • Group permissions and users
    • Invite teammates, clients, etc.
    • Make sure it is part of a critical process (list)
    © 2010 Collaborative Strategies. All rights reserved.
  • Tips from Central Desktop
    • When possible, use tools/environment that people are already comfortable with
      • Outlook
      • Word, Excel and PowerPoint
    • Use Discussion Forums to quickly capture opinions of the group
    • Status Updates can provide context to projects, recent activity feed
    © 2010 Collaborative Strategies. All rights reserved.
  • Case Study : CDS Global
    • Global company with over 2,500 employees and 14 offices
    • Client projects required team members across offices and departments to work together
    • CDS used Central Desktop to:
      • Share files, manage client information, manage tasks
      • Reduce emailing files back & forth
      • Provide remote access without using VPN
    • http://customers.centraldesktop.com/team-collaboration-cds-global.html
    © 2010 Collaborative Strategies. All rights reserved.
    • Working with a partner(s) on a variety of projects:
    • Create a workspace for each project and can control who sees what
    • Using it currently for:
      • HPSCM (High Performance Supply Chain Mgt.)
      • Current project with large Software vendor – creating an enterprise strategy for collaboration
    Case Study: Collaborative Strategies © 2010 Collaborative Strategies. All rights reserved.
  • 6 Questions to Ask for Success
    • What is the problem I am trying to solve?
    • How have I solved it before?
    • What is new that might help me?
    • How do I determine which is most critical?
    • What are the people and process parts of the solution?
    • Are there new models of collaboration?
    © 2010 Collaborative Strategies. All rights reserved.
  • Q & A? © 2010 Collaborative Strategies. All rights reserved.
    • Wednesday October 6 th , 10:00 am PST
    • “ How to Improve Relationships with External Collaboration” (Part 2 of Series)
    • Hosted by Central Desktop, featuring David Coleman
    • Register at: www.centraldesktop.com/register_webinar
    • Wednesday October 13 th 10:00 am PST
    • “ Successful SMB Collaboration”
    • How collaboration effects your profitability (+ -)
    • Register at: www.collaborate.com/smbwebinar
    Upcoming Free Webinars © 2010 Collaborative Strategies. All rights reserved.
  • Contact Information: David Coleman
    • Collaboration Blog and website at: http://www.collaborate.com
    • Phone: (415) 282-9197
    • Email: [email_address]
    • Gmail: [email_address]
    • Skype: ddcoleman
    • Twitter: dcoleman100
    • Facebook & LinkedIn: David Coleman
    © 2010 Collaborative Strategies. All rights reserved.
  • Free Whitepaper
    • Complimentary whitepaper by David Coleman “Profitable Collaboration for SMBs” will be emailed to you
    • A PDF of the slide deck will also be available
    © 2010 Collaborative Strategies. All rights reserved.
  • Isaac Garcia [email_address] 626-689-4420 www.centraldesktop.com