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Managing emotions

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Managing emotions Presentation Transcript

  • 1. Managing Emotions
  • 2. Experiencing Emotions at Work
    • We get frustrated with bosses giving more work when they don’t understand how much work we already have.
    • We get upset with co-workers who don’t do their jobs.
    • We get angry with irate customers who don’t realice we are only trying to help.
  • 3. Recognizing Emotions and moving through them Quickly
    • Recognize you’ve got something to do with it. Consider EMOTION as energy in MOTION.
    • Understand laws exist about emotions just like there are laws about physics. Every emotion you have is a result of some thought that preceeded your emotion.
    • Accept that any choice to change how you feel will always come after the fact.
  • 4. Possible Solutions
    • Reconsider beliefs that produce harm to anyone, including yourself.
    • Keep a journal, a record of your emotion. Use it to bring your unconscious to conscious.
    • Talk with friends. Don’t talk with people who gossip and just reinforce the idea you are a victim.
    • Read books and listen to audio recordings.
    • Get counseling.
  • 5. Nine Steps for Mastering Emotions
    • Managing Emotions
    • Awareness of Doing an emotion
    • Honest description of an Emotion’s purpose.
    • Acceptance or response/ability for your emotions.
  • 6.
    • Managing thoughts
    • 4. Identification of Facts Vs. Beliefs
    • 5. Identification of Beliefs about yourself
    • 6. Acceptance of Responsibility for your thoughts.
  • 7.
    • Managing Behaviors
    • 7. Identification of your Desired Behavioral Goals.
    • 8. Relationship between your Present Behavior and Your desired goals.
    • 9. Acceptance of Responsibility for Behavior