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Leadership, management and communications
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Leadership, management and communications

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  • 1.  Traditional Leadership= narrowly concerned with top down leadership.  Innovative Leadership= type of leadership that is not associated with top down direction of subordinates.
  • 2.  Differentiate themselves from their peers  Stand out from their peers  Lead by example  Persuade followers directly and explicitly
  • 3.  Do better or do Different  Promote new directions  Deliver existing services efficiently and create new ones.  Strive to achieve at the highest level.  Ideas and charisma
  • 4.  Traditional leadership theory is disempowering.  Managerial Empowerment = let employees make decisions in the execution tasks.  Leadership Empowerment = asks employees at all levels to display leadership.  Everyone can lead
  • 5.  Leadership = doing things different, either doing existing things better or doing different things.  New directions are taken on the basic of concrete and conscious decisions.  It is often necessary to discover new directions through trial and error.  The leaders are those employees who discover new directions to pursue.  Organizations that encourage leadership from all the employees are more successful.
  • 6.  Leadership is a facet of management. It is just one of the many assets a successful manager possess.  To achieve this, managers must undertake the following functions: 1. Organization 2. Planning 3. Staffing 4. Directing 5. Controlling
  • 7.  A manager cannot just be a leader. Formal authority is necessary.  Must be involved.  Must act as a role model.  Managers do things right. Leaders do de right thing.  “Men are governed by emotions rather than their intelligence”
  • 8.  Sometimes, it is not the manager who emerges as a leader.  Natural leaders = conflict may arise if they have different views.  Manager may feel his authority is being questioned and threatened.
  • 9.  Groups are often more loyal to a leader than a manager. Why?  A leader is followed naturally whereas managers must be obeyed.  Leaders: 1. Take the blame when things go wrong. 2. Celebrate group achievements. 3. Give credit when it is due. 4. They are observant and sensitive people. 5. They know their team and develop mutual confidence within it.