Transcript of "Leadership, management and communications"
Traditional Leadership= narrowly concerned with
top down leadership.
Innovative Leadership= type of leadership that is
not associated with top down direction of
Differentiate themselves from their peers
Stand out from their peers
Lead by example
Persuade followers directly and explicitly
Do better or do Different
Promote new directions
Deliver existing services efficiently and create new
Strive to achieve at the highest level.
Ideas and charisma
Traditional leadership theory is disempowering.
Managerial Empowerment = let employees make
decisions in the execution tasks.
Leadership Empowerment = asks employees at all
levels to display leadership.
Everyone can lead
Leadership = doing things different, either doing
existing things better or doing different things.
New directions are taken on the basic of concrete
and conscious decisions.
It is often necessary to discover new directions
through trial and error.
The leaders are those employees who discover
new directions to pursue.
Organizations that encourage leadership from all
the employees are more successful.
Leadership is a facet of management. It is just one
of the many assets a successful manager
To achieve this, managers must undertake the
A manager cannot just be a leader. Formal
authority is necessary.
Must be involved.
Must act as a role model.
Managers do things right. Leaders do de right
“Men are governed by emotions rather than their
Sometimes, it is not the manager who emerges as
Natural leaders = conflict may arise if they have
Manager may feel his authority is being
questioned and threatened.
Groups are often more loyal to a leader than a
A leader is followed naturally whereas managers must
1. Take the blame when things go wrong.
2. Celebrate group achievements.
3. Give credit when it is due.
4. They are observant and sensitive people.
5. They know their team and develop mutual confidence
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