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Managing Cloud                                                  Infrastructure                                            ...
The Agenda       The Challenge                                      EMC Cloud      Use Cases        Cloud Projectwhat Driv...
THE ChallengeWhat Drives Cloud Computing ?© Copyright 2011 EMC Corporation. All rights reserved.   3
Business Agility, Cost and Efficiency areDriving Cloud ComputingDrivers of Cloud Computing Initiatives at Organization    ...
The Journey to the Cloud                   IT Production                                     Business Production          ...
The Infrastructure ManagementChallenge • Assuring service   levels at the                                                 ...
The Growing Gap in IT ManagementCost/Time to Service                                            Phase 1                   ...
What if…                                          you could deliver IT as a service withconfidence?Success requires crossi...
EMC        Cloud      Management© Copyright 2011 EMC Corporation. All rights reserved.   9
EMC Cloud Infrastructure Management             Vblock                                      Non-Vblock                    ...
EMC Cloud Infrastructure ManagementSpeed to Service: Deploy services FASTER with ACCURACY                                 ...
Speed to Service - Non Vblock                    Provision Hand-off Provision                          Hand-off Provision ...
Speed to Service IONIX ITO                    Provision Hand-off Provision          Hand-off Provision                    ...
Speed to Service IONIX ITO                                                         IT Orchestrator Adapters               ...
Speed to Service - Vblock Ionix UIM How do we deploy services FASTER with ACCURACY ?                Network               ...
Green FieldEMC Cloud Infrastructure Management Integration Summary             vCloud Admin                    vCloud Dire...
Mixed InfrastructureEMC Cloud Infrastructure Management Integration Summary             vCloud Admin                    vC...
Complete ComplianceManaging configurationand change at the                                                  Compliance Man...
IaaS           Use Cases© Copyright 2011 EMC Corporation. All rights reserved.   19
Use Case                                    User request for a new SQL Server© Copyright 2011 EMC Corporation. All rights ...
Server is                                                  Provisioned        User Portal/Vdc                       Servic...
Use Case                                    IT Admin Deploys new VMware                                    Infrastructure©...
User Portal/Vdc                       Service Desk                   Change Management                   Monitor          ...
From VBLOCK to vCloud Director                       Finance vDC 1                                                        ...
Infrastructure                                 is                             Ready for                                vAp...
Cloud               Project                How we Start ?© Copyright 2010 EMC Corporation. All rights reserved.   26
EMC Cloud Advisory Service                    Key Deliverables                     Benefits                               ...
Cloud-centric Best Practices and Maturity   Assessment Rating      Area                         Key Findings              ...
Cloud Management Platform and   Architecture      Cloud                                                                   ...
High-level Transformational Roadmap and   Plan    May 2010          Jun 2010         Jul 2010                             ...
THANK YOU© Copyright 2010 EMC Corporation. All rights reserved.   31
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EMC Cloud Management

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This presentation is all about the challanges of managing a cloud infrastructure.

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  • Transcript of "EMC Cloud Management"

    1. 1. Managing Cloud Infrastructure The Key to Deliver IT as a Service Cenk Ersoy Sr. Technology Consultant© Copyright 2010 EMC Corporation. All rights reserved. 1
    2. 2. The Agenda The Challenge EMC Cloud Use Cases Cloud Projectwhat Drives Cloud Computing Management IaaS scenarios How we Start Key Elements © Copyright 2010 EMC Corporation. All rights reserved. 2
    3. 3. THE ChallengeWhat Drives Cloud Computing ?© Copyright 2011 EMC Corporation. All rights reserved. 3
    4. 4. Business Agility, Cost and Efficiency areDriving Cloud ComputingDrivers of Cloud Computing Initiatives at Organization Business agility (Faster Time to Market, Increased User Satisfaction) 75% Reducing IT Infrastructure Investment 56% Reducing IT Management and Maintenance 53%Base: 636 Total respondents; 234 US respondents; 202EMEA respondents; 200 APAC respondentsSource: CIO Global Cloud Computing Adoption Survey January 2011© Copyright 2010 EMC Corporation. All rights reserved. 4
    5. 5. The Journey to the Cloud IT Production Business Production IT-as-a-Service Lower Costs Improve Quality of Service Improve Agility Phase 1 CHALLENGE Phase 2 Phase 3 IT Owned Apps Infrastructure Mission Critical Apps Run IT as a Business (Hardware Consolidation) Management (Software Enablement) (Business Alignment)© Copyright 2010 EMC Corporation. All rights reserved. 5
    6. 6. The Infrastructure ManagementChallenge • Assuring service levels at the Applications MANAGEMENT GAP infrastructure level is a must Storage Network Compute Virtual • Virtualization requires new management capabilities Physical MANAGEMENT GAP • Need to stand up new services much faster • Compliance has become an absolute must© Copyright 2010 EMC Corporation. All rights reserved. 6
    7. 7. The Growing Gap in IT ManagementCost/Time to Service Phase 1 Phase 2 Phase 3 IT Owned Apps Mission Critical Apps Run IT as a Business © Copyright 2010 EMC Corporation. All rights reserved. 7
    8. 8. What if… you could deliver IT as a service withconfidence?Success requires crossing domain boundaries and delivering: Applications Applications Storage Network Compute Storage Network Compute Speed to Service Service Assurance Complete Compliance Storage Network Compute© Copyright 2010 EMC Corporation. All rights reserved. 8
    9. 9. EMC Cloud Management© Copyright 2011 EMC Corporation. All rights reserved. 9
    10. 10. EMC Cloud Infrastructure Management Vblock Non-Vblock IONIX ITO Compute UIM Storage Network 5 Times Faster! Faster than Manual 80% More Efficient! More Efficient! Always Compliant! Always Compliant!© Copyright 2011 EMC Corporation. All rights reserved. 10
    11. 11. EMC Cloud Infrastructure ManagementSpeed to Service: Deploy services FASTER with ACCURACY ZERO-TOUCH INFRASTRUCTURE • Proven automation solution, Applications from self-service catalog to infrastructure provisioning Storage Network Compute SINGLE-CLICK SIMPLE • UIM Automated provisioning across the Vblock™ Platform Speed to Service • IONIX ITO for Non Vblock Service Assurance infrastructure Complete Compliance One Solution • Full integration between Vblock and Non Vblock Infrastructure© Copyright 2011 EMC Corporation. All rights reserved. 11
    12. 12. Speed to Service - Non Vblock Provision Hand-off Provision Hand-off Provision Compute Validation Storage Validation NetworkTRADITIONALPROCESS DEPLOYED • Server Admin • Network Admin – Allocate blades – Connect resources to networks – Create logical service profiles • VMware Admin • Allocate logical identifiers – Install VMware ESX – MAC addresses, UUIDs (compute) – Format data stores – WWNN, WWPN (storage) – Create VMware ESX cluster in a particular VMware • Storage Admin vCenter Server – Configure the zones on the SAN – Configure DRS HA Clusters – Provision block storage, masking resources – Register VMware ESX host and data stores with the VMware vCenter Server cluster© Copyright 2010 EMC Corporation. All rights reserved. 12
    13. 13. Speed to Service IONIX ITO Provision Hand-off Provision Hand-off Provision Compute Validation Storage Validation NetworkTRADITIONALPROCESS DEPLOYED© Copyright 2010 EMC Corporation. All rights reserved. 13
    14. 14. Speed to Service IONIX ITO IT Orchestrator Adapters Provides bi-directional communications with endpoint applications Advantages: 50+ available, Common data model, Extensible IT Orchestrator Executes accelerators in multivendor and heterogeneous data center and on-demand environments. Advantages: Mesh Architecture, Fault Tolerant, Scalable, Multi-tenet IT Orchestrator Accelerators Provides required workflows, adapters and portlets necessary to solve a complete data center issue or activity. Advantages: Prebuilt, IP Protection (Compiled), Extendable, Proven© Copyright 2010 EMC Corporation. All rights reserved. 14
    15. 15. Speed to Service - Vblock Ionix UIM How do we deploy services FASTER with ACCURACY ? Network vCenter, vCloud (or other) portals Enterprise Management Platforms Provisioning and Configuration, compliance synchronization and fault events UNIFIED API PROVISIONING Compute, Storage, Network Provisioning UIM DEPLOYED Visibility And Service CatalogSecurity Policy Provisioning Compliance Storage Compute UCS Manager MDS, Nexus Unisphere Symmetrix Console © Copyright 2010 EMC Corporation. All rights reserved. 15
    16. 16. Green FieldEMC Cloud Infrastructure Management Integration Summary vCloud Admin vCloud Director API IONIX vCenter API vCenter ITO UIM/P UIM API Vblock© Copyright 2010 EMC Corporation. All rights reserved. 16
    17. 17. Mixed InfrastructureEMC Cloud Infrastructure Management Integration Summary vCloud Admin vCloud Director API IONIX vCenter API vCenter ITO UIM/P ITO UIM API Adapters Vblock Non Vblock© Copyright 2010 EMC Corporation. All rights reserved. 17
    18. 18. Complete ComplianceManaging configurationand change at the Compliance Managementdomain level isimportant, but you needa way to see the status Storage Networkof the entireinfrastructure…We help youmanage changeand enforce COMPUTE NETWORK STORAGEcompliance acrossyour infrastructure© Copyright 2010 EMC Corporation. All rights reserved. 18
    19. 19. IaaS Use Cases© Copyright 2011 EMC Corporation. All rights reserved. 19
    20. 20. Use Case User request for a new SQL Server© Copyright 2011 EMC Corporation. All rights reserved. 20
    21. 21. Server is Provisioned User Portal/Vdc Service Desk Change Management Monitor CMDB System Auto Auto Charge Compliance User Alive Check By Customer CapacityIQRequest Chargeback Enterprise request for Policy ITO will Get EMC IONIX ITO Approve Server VMWare vCM Request and VMware vCloud Director connect to User Portals Catalogs Change Mng Security Request forCreate vAppvAPP Open Ticket in Update Virtual Datacenter 1 (Gold) Virtual Datacenter n (Silver) New SQL Server VMware vShield Service Desk CMDB Close Ticket in Service Desk IONIX IONIX UIM ITO Adapters Converged Non Converged© Copyright 2010 EMC Corporation. All rights reserved. 21
    22. 22. Use Case IT Admin Deploys new VMware Infrastructure© Copyright 2010 EMC Corporation. All rights reserved. 22
    23. 23. User Portal/Vdc Service Desk Change Management Monitor CMDB System Alive CapacityIQ Chargeback Enterprise EMC IONIX ITO VMWare vCM VMware vCloud Director User Portals Catalogs Security Virtual Datacenter 1 (Gold) VMware Virtual Datacenter n (Silver) vShield IONIX IONIX Step-1 UIM ITO Adapters DeployInfrastructure Converged Non Converged © Copyright 2010 EMC Corporation. All rights reserved. 23
    24. 24. From VBLOCK to vCloud Director Finance vDC 1 MIS vDC 2 Virtual Machine Virtual Machine Virtual Machine Virtual Machine 1 ……......…… N 1 ……......…… N Virtual Layer LOGICAL Org vDC’s created onprovider vDC vCloud Director Provider vDC vCenter ESX Cluster Gold Silver Bronze UIM creates Provider vDC Cluster of created from servers & data vCenter cluster stores in vCenter ESX ESX Physical Layer UIM service offerings UIM Service HARDWARE Gold Server 1 ……..................... Server N Tier 1 Silver Tier 2 Bronze Tier 3 Data Data Compute Network Storage UIM Share 1 …........ Share N automates service provisioning© Copyright 2010 EMC Corporation. All rights reserved. 24
    25. 25. Infrastructure is Ready for vApp VMware vCloud Director Finance vDC MIS vDCPopulate to IONIX vCloud UIM Director Converged © Copyright 2010 EMC Corporation. All rights reserved. 25
    26. 26. Cloud Project How we Start ?© Copyright 2010 EMC Corporation. All rights reserved. 26
    27. 27. EMC Cloud Advisory Service Key Deliverables Benefits • Identify technology, operational and • Cloud Best Practices & Maturity organizational challenges to Cloud Assessment deployment • High Level Cloud Architecture with • Prioritize pain points and technology Service Catalog challenges • Initial Financial Analysis & Business • Cost optimization opportunities Case identified • High Level Transformational • Comprehensive infrastructure impact Roadmap with Recommendations analyzed and Resource Plan • Establishes vision of tiered, service- • Application & Workload Assessment based virtual infrastructure with Recommendations • Sets expectations for investment and • IT Budget Impact Analysis (for Hybrid benefit timeframes Cloud Strategy) • Service packages for entire transformational program, leaving client at decision point© Copyright 2010 EMC Corporation. All rights reserved. 27
    28. 28. Cloud-centric Best Practices and Maturity Assessment Rating Area Key Findings Generally IT service management processes and practices are Service Level Reporting adequate to meet the needs of the current operational environment. While adequate and in some cases mature, the service management framework utilized within the organization has largely been developed internally in response Service Catalog to local or regional organizational needs; hence, implementation and adherence to the service management processes is inconsistent across the organization and does not Consumer Management follow an industry recognized service management framework, such as ITIL . To successfully deploy cloud related services within the RBC organization while simultaneously embracing the transformational changes required within the organization Billing & Accounting to deliver IT as a service it is recommended that RBC • Establish an organizational wide common service delivery framework responsible for overall service strategy, design, and operation. Subscriber Management • Upgrade or replace the current Peregrine help desk • Identifies technical,product that specifically supports service system with a operational and organizational readiness for a Cloudservice model. management within the cloud computing Customer Services / KPI’s • Implement a continual service improvement program to Transformation cloud related services. monitor program. • Prioritizes pain points and technology challenges.© Copyright 2010 EMC Corporation. All rights reserved. 28
    29. 29. Cloud Management Platform and Architecture Cloud Cloud Services Cloud Service Desktop as a Service (DaaS) Service Consumer Business as a Service (BaaS) Delivery s Software as a Service (SaaS) Team Platform as a Service (PaaS) Infrastructure as a Service (IaaS) Cloud Cloud Business Service Orchestration Architects Internal Consumers Service Level Reporting Service Catalog Consumer Management Billing & Accounting Subscriber Management Customer Services / KPI’s Security and Resiliency Cloud Service Management Orchestration Common Service Platform IT Service Governance Cloud Infrastructure Open APIs IT Service Delivery Catalog Administrators Service Request / Access Approval Provisioning / License Mgmt. Change & Configuration Mgmt. (CMDB) Self-service Life Cycle Mgmt. Service Level Mgmt. Release Mgmt. provisioning portal Incident / Problem Mgmt. Chargeback / Metering / Reporting Event Monitoring Service Catalog based Service Templates Automation Service Cloud Infrastructure Management Team Common Infrastructure Backup / Recovery Disaster Recovery Resource Load Balancing Line-of-Business Capacity Mgmt. Patch Management Asset Mgmt. Customers Server Workloads • Connects Cloud infrastructure to operational Desktop Workloads Compute Compute Storage practices needed to deliver IT as a Service. Storage IT Service Business Network Network • Converts an IT vision into an tangible Managers architectural and operational goal.© Copyright 2010 EMC Corporation. All rights reserved. 29
    30. 30. High-level Transformational Roadmap and Plan May 2010 Jun 2010 Jul 2010 Phase 1 - Launch Aug 2010 Sep 2010 Oct 2010 Nov 2010 People Dec 2010 Phase 2 - Transition Q1 2011 Q2 2011 Q3 2011 Q4 2011 2012 + Q113 2. Private Cloud 1. Private Cloud Organization / 19. Private Cloud Continual Strategy and Governance Transition Core Team to Center Transition Core Team & Governance to Operational State Center of Organizational Service Portfolio of Excellence Improvement 3. Private Cloud Excellence Training Plan Process 5. Private Cloud Service 13. Financial 20. Config. Catalog Management Mngt. 4. Private Cloud Service 21. Deploy. 14. Security / Risk / Transition to IT Continual Design Mngt. / 6. ITIL Foundation Compliance Operations Transition to IT Operations Operational Service Management Improvement Validation 15. Dashboard / Portal 1.0 22. Dashboard / Portal Service Orchestration / Automation/ KPI’s 2.0 Technology & Platform 7. Private Cloud Reference Architecture Validation and Certification 16. Proof of Concept 23. Private 18. Private Cloud POC Infrastructure Cloud Factory 25. Private Cloud Factory (POC) Infrastructure 8. Application / Workload Optimization Pilot Acquisition and Install Mapping 9. Application Rationalization Business Case and Plan 10. Storage Catalog, Tiering 17. Application Alignment (Phase1) and Archiving 11. Storage Thin Provisioning 24. Network Convergence / Traffic Migration 12. P2V Acceleration / CASE • Describes work packages, high level tasks, resources required. • Facilitates resource planning, integration with other projects, daily operations.© Copyright 2010 EMC Corporation. All rights reserved. 30
    31. 31. THANK YOU© Copyright 2010 EMC Corporation. All rights reserved. 31
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