Transformation and Competitiveness - the Role of Certification


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Transformation and Competitiveness - the Role of Certification

  1. 1. Transformation & CompetitivenessThe role of ICT certification in Europe John O’SullivanChisinau, Moldova 19 May 2011
  2. 2. The EU scene Creating a borderless lifelong learning area EQF Referencing / Bologna Self- certification FrameworkRecognition National Qualifications Europass,Guidelines – System Diploma &non-formal & informal National Qualifications Certificate learning Framework Supplements EQARF ECVET ECTS
  3. 3. European Qualifications Framework (EQF) Levels• Applies to all types of education, learning, 8 skills, qualifications 7• Formal and otherwise 6• Competence based – 5 “learning outcomes”• Outputs not inputs 4• Compares national 3 systems 2 1
  4. 4. European e-Competence Framework e-CF• Based on a shared understanding of competence Competence: a demonstrated ability to apply knowledge, skills and attitudes for achieving observable results• 5 e-Competence levels related to the EQF 8 levels• Framework structured from 4 dimensions: Dimension 1: 5 e-CF areas Dimension 3: 5 e-CF levels Dimension 2: 32 competences Dimension 4: knowledge & skills
  5. 5. e-CF 5
  6. 6. Example: IT Quality Manager / Auditor Competences required by the profile Competence required, but respondent has deficiency A.2. Service Level Management E.3. Risk Management Competences that exceed those required by the profileCEPIS: Survey of professional e-Competence in Europe
  7. 7. What is ICT Certification ?Process of gaining a “credential” in a ICT particular skill• granted by a recognised body• on achievement of an acceptable standard• defined and judged by quality assured processes Examples• Degree in Computing• Member of a professional body eg MBCS• European Certification of Informatics Professional EUCIP• European Computer Driving Licence ECDL• Microsoft Certified Systems Engineer MCSE• A Plus
  8. 8. Value of ICT Certification• To employee / candidate – to improve pay / prospects• To (prospective) employer – badge of competence• To teacher and learner – setting the target• To IT customer – confidence in supplier• To IT supplier – promotional tool for business development• To vendor – to protect distribution channel• To public – confidence in IT professionals• To national economy – economic development
  9. 9. Characteristics of e-certification• Certification jungle ? 1300 certifications from 130 providers
  10. 10. Characteristics of e-certification• Certification jungle ?• Parallel universe ? Disconnected from public education systems
  11. 11. Characteristics of e-certification• Certification jungle ?• Parallel universe ?• Vital and fertile eco- system supporting the parent labour and product markets ?
  12. 12. Lifelong learning Certification Training Job/ WorkEducation
  13. 13. Who is involved in ICT certification? Standards bodies ETSI ECDL Professional DG Foundation bodies Education & ECMA DG Culture Employment, EUCIP Social Affairs FEANI CEN European DG Info Society CEPISCommission & Media DG Enterprise IBM & Industry ECDL e-Skills ILB CompTIA Cisco (Industry Leadership Trade EUCIP Board) associations Cedefop MS EICTA European Agencies ETF ISEB CERT-IT PIN-SME Empirica Multi-Stakeholder Partnership EMF / UNI EITO Europa Trade European Unions ... Schoolsnet Informatics EuroCIO ETUC Europe Research Agencies User body Education
  14. 14. Map of organisations in ICT Certification Romania ICT Vendors Public/Governmental Universities IBM body & CISCO Polytechnics CISCO Oracle Academy MS Ministry of Education & training Education Ministry of MS Communications and Information Society ANIS ANISP (MCIS) PMP, ECDL IT&C Commission ARIESChamber of Deputies Agency for e-Government & ICT Trade IS Services “Policy in the field of associations ASSI information technology and ATICGovernment/EU communications” AOTR Agencies RoEduNet (2004-2008) CSIRT, ENISA National Institute for PMI Professional Research and Development in OWASP bodies Informatics (ICI), ANCOM RO INSCC ISACA FICT Research Agencies Ro Assoc CEEB Telecom ANSPDCP Engineers Standards bodies Trade APC Unions User body
  15. 15. Country MapsEU BulgariaBelgium RomaniaGermany NetherlandsIreland SpainItaly France ?UK
  16. 16. Volume was growing at 25% pa…10 9 8 Millions of Iceberg effect 7 certifications 6 worldwide 5 4 3 2 1 0 00 07 08• Over 1300 certifications from 100 providers• Test-to-train ratio 20 %, Pass ratio 30 to 50 % ?• Volume of learning perhaps 10 times no of certifications• But what happened then ?
  17. 17. Effect of the financial crisis• Certification market increased, then flat, then decreased sharply• Training market and certification market Incidence of training in last 3 months becoming disconnected• Increased competition ICT Certification Market Statistics in 000 – Price wars 12000 11000 10000• Vendors reluctant to 8000 9000 7197 provide data 6000 4000• EMEA worst affected 2000 1958 0 2000 1 Mid 2007 2 Mid32008 2010 4
  18. 18. Selected market dataVendor VolumeMicrosoft > 4 millionCompTIA 1.4 mCisco 1m 27,000 per yearITIL 276,000 2010ISACA 95,000Linux Professional Institute (LPI) 90,000Certified Information Systems 70,000Security Professional (CISSP)Institute for Certification of 50,000Computing ProfessionalsXML Master 17,000Project Management Institute 393,000 Not all ICTCertiport 9m User + entry professional
  19. 19. European model - Vendor engagementCompTIA
  20. 20. Positioning certifications• Working with e1 e2 e3 e4 e5 vendors A1 A2 A3 Cert• Methodology for B1 B positioning e- B2 B3 certifications against B4 e-Competence C1 Framework (and C2 hence to EQF) C3 Cert A D1 D2 Cert• Self assessment E1 C with peer review E2 E3 E4
  21. 21. • International provider of ITIL + other certs, based NL• Main domestic product is TRACKS: – 5 roles, 3 or 4 modules each, 2 to 5 core tasks• Three role certs have been positioned against e-CF1 – Business Information Manager – Tester – IT Project Manager• Each task is allocated to competence and level Prepare and Manage a e-CF area implement a project projectE2 Project and Portfolio e-3 e-3 Management
  22. 22. MCSA 25MCSE 35MCTS 10 *MCPD 20/25 • Ireland HETAC have accreditedMCT 10MCITP pending these certs at their Level 6 • Hence EQF Level 5, e-CF Level e-2 • Awarded ECTS credits as shown • Microsoft now seeking accreditation in other countries
  23. 23. Security Specialist Vendor ComTIA e-CF EQF SFIA e-CF Descr level level level level areaCisco Expert e-4 7 5-6 A5 Architecture DesignCitrix Expert e-4 7 5-6 D1 Info Security Strategy Devel.CompTIA Specialist e-3 6 5-6 D8 Contract ManagementMicrosoft Specialist e-3 6 5-6 E3 Risk ManagementCisco Specialist e-3 6 5-6 E8 Info Security ManagementMicrosoft Intermediate e-2 5Microsoft Beginner
  24. 24. CompTIA Roadmap CompTIADraft roadmap (in German) related to e-CF
  25. 25. Related CEN activities ICT Certification ICT Cert in Europe in Actione-CF for SMEs e-Career Services User e - Job Framework Profiles EQF
  26. 26. Conclusions• EQF is the central European reference for all education, training and qualifications• e-CF is the first sector application• Certification has a vital role on lifelong learning• Vendors are engaged in positioning their certifications against e-CF and EQF CEN Workshop Agreement e-Certification in Action