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Microsoft Power Point   Stress Management
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Microsoft Power Point Stress Management


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How and why - management of stress is important

How and why - management of stress is important

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  • 2. IS THIS YOU!
  • 4. WHAT IS STRESS? "The adverse reaction people have to excessive pressures or other types of demand placed on them."
  • 5. WHAT IS WORK STRESS? The U.S Department of Health has defined Job Stress as: "...the harmful physical and emotional responses that occur when the requirements of a job do not match the capabilities, resources or needs of the worker".
  • 7. Causes of Stress At Work bullying or harassment, by anyone, not necessarily a person's manager feeling powerless and uninvolved in determining one's own responsibilities continuous unreasonable performance demands lack of effective communication and conflict resolution lack of job security long working hours
  • 8. Causes of Stress At Work excessive time away from home and family office politics and conflict among staff a feeling that one's reward is not commensurating with one's responsibility working hours, responsibilities and pressures disrupting life- balance (diet, exercise, sleep and rest, play, family-time, etc)
  • 10. Job Conditions That May Lead to Stress The Design of Tasks. Heavy workload, infrequent rest breaks, long work hours and shift work; hectic and routine tasks that have little inherent meaning, do not utilize workers’ skills, and provide little sense of control. Example: David works to the point of exhaustion. Theresa is tied to the computer, allowing little room for flexibility, self-initiative, or rest.
  • 11. Job Conditions That May Lead to Stress Management Style. Lack of participation by workers in decision-making, poor communication in the organization, lack of family friendly policies. Example: Theresa needs to get the boss’s approval for everything, and the company is insensitive to her family needs.
  • 12. Job Conditions That May Lead to Stress Interpersonal Relationships. Poor social environment and lack of support or help from co-workers and supervisors. Example: Theresa’s physical isolation reduces her opportunities to interact with other workers or receive help from them.
  • 13. Job Conditions That May Lead to Stress Work Roles. Conflicting or uncertain job expectations, too much responsibility, too many “hats to wear.” Example: Theresa is often caught in a difficult situation trying to satisfy both the customer’s needs and the company’s expectations.
  • 14. Job Conditions That May Lead to Stress Career Concerns. Job insecurity and lack of opportunity for growth, advancement, or promotion; rapid changes for which workers are unprepared. Example: Since the reorganization at David’s plant, everyone is worried about their future with the company and what will happen next.
  • 15. Job Conditions That May Lead to Stress Environmental Conditions. Unpleasant or dangerous physical conditions such as crowding, noise, air pollution, or ergonomic problems. Example: David is exposed to constant noise at work.
  • 17. Typical Relationship Between Performance and Stress High Too Little Stress Optimum Stress Excessive Stress (excellent) Level of Level of Performance Performance Low (poor) Low High Stress
  • 18. How to Identify Stress
  • 19. PSYCHOLOGICAL SIGNS Inability to concentrate or make simple decisions Memory lapses Becoming rather vague Easily distracted Less intuitive & Creative Worrying Negative thinking Depression & anxiety
  • 20. EMOTIONAL SIGNS Tearful Irritable Mood swings Extra sensitive to criticism Defensive Feeling out of control Lack of motivation Angry Frustrated Lack of confidence Lack of self-esteem
  • 21. PHYSICAL SIGNS Aches / pains & muscle tension / grinding teeth Frequent colds/infections Allergies/rashes/skin irritations Constipation / diarrhoea Weight loss or gain Indigestion/heartburn/ulcers Hyperventilating / lump in the throat / pins& needles Physical tiredness
  • 22. BEHAVIOURAL SIGNS No time for relaxation Prone to accidents, forgetfulness Increased reliance to smoking or caffeine Becoming a workaholic Poor time management / poor standards of work Absenteeism Self neglect / change in appearance Social withdrawal Relationship problems Nervous
  • 24. Top Ten Stress Busting Tips 1. Learn to manage your time more effectively a lot of time IS WASTED doing unimportant tasks, especially when stressed, so prioritise your day and do the important jobs first. The unimportant ones can wait. don’t put off the unpleasant tasks – avoidance causes a great deal of stress. Give unpleasant tasks a high priority and do them first. 2. Adopt a healthy lifestyle eat a healthy diet, exercise regularly and ensure YOU get adequate sleep & rest TO ENABLE the body to cope with stress should it occur. sign, don’t ignore it, ask for some help.
  • 25. Top Ten Stress Busting Tips 3. Know your limitations and do not take on too much We cause ourselves a great deal of stress because we like people to like us and don’t want to let people down. We then end up doing more than we should. Learn to delegate effectively & be assertive so that you can say no without upsetting or offending. 4. Find out what causes you stress Take time to discover what is worrying you and try to change your thoughts & behaviour to reduce it. 5. Avoid unnecessary conflict Do not be too argumentative. Is it really worth the stress? Look for win - win situations. Look for a resolution to a dispute where both parties can achieve a positive outcome. Find out what the real cause of the problem is & deal with it.
  • 26. 6. Accept the things you cannot change Changing a difficult situation is not always possible. If this proves to be the case, recognise and accept things as they are & concentrate on all that you do have control over. 7. Take time out to relax and recharge your batteries you will perform more effectively during work after even a short 10/15minute break 8. Find time to meet friends Friends can ease work troubles & help us see things in a different way. Top Ten Stress Busting Top Ten Stress Busting Tips
  • 27. Top Ten Stress Busting Tips 9. Try to see things differently, develop a positive thinking style If something is concerning you, try to see it differently. Talk over your problem with somebody before it gets out of proportion. Often, talking to a friend/colleague/family member will help you see things from a different and less stressful perspective. 10. Avoid alcohol, nicotine and caffeine as coping mechanisms Long term, these faulty coping mechanisms will just add to the problem.
  • 28. Are You a Positive or Negative Thinker? "A man is but the product of his thoughts. What he thinks, he becomes." Mahatma Gandhi "Positive thinking will let you do everything better than negative thinking will." Zig Ziglar - Personal development guru
  • 29. Take this short quiz to determine what kind of thinker you are!
  • 30. WHAT NEXT?
  • 31. Incorporate Good Workplace Skills • Delegate • Anticipate problems • Be assertive • Be decisive • Organize • Balance work and personal time
  • 32. THANK YOU