Web 2.0 Tools & Applications in L ibraries - CIL 2012

Cheryl Ann Peltier-DavisArchives & Digital LibrarianNova Southeastern University, FortLauderdale, FloridaNicole C. Engard,Director, Open SourceEducation, ByWater Solutions, WestHaven Connecticut

Goals for Today Defining Web 2.0 Web 2.0 Tools- BenefitsWeb 2.0 & Library 2.0 - Making the Connection Exploring Web 2.0 Tools Wrap Up & Questions

• Web 2.0 , a phrase associated with the OReilly Media Web 2.0 conference in 2004, refers to a perceived second- generation of Web-based services such as - social networking sites, wikis, communication tools, and folksonomies (collaborative tagging) - that emphasize online collaboration and sharing among users. » Source: Wikipedia http://wikipedia.org/

Web 2.0 Tools - Emphasis on convenience, Examples personalization, collaboration sharing• Blogs • User added ratings,• Wikis reviews, summaries• RSS (Really Simple • Podcasts, vodcasts Syndication) feeds • Community photo sharing• Folksonomies • Community book services (tagging) (publishing)• Social bookmarking • Streaming audio and• Social networking video• Instant messaging

Shared picturesShared videosShared news/podcastsShared knowledgeShared bookmarksShared projectsShared ‘you’Shared libraryShared virtual life

What library experts are saying about Web 2.0 Web 1.0 - place to go & get … Interactive Web 2.0 - place two-way web Introduction of to be & do the read/write web Built on principle of Everyday folks breaking down with Internet the barriers access can librarians placed create and edit on services stuffSirsiDynix Institute http://www.sirsidynix.com/community/sirsidynix-institute/overview

Do you recognize and useany of these Web 2.0Tools?

Web 2.0 & Library 2.0- Making the Connection• Library 2.0 : a library modeled on Web 2.0 technologies, emphasis placed on user-centered change and participation in the creation of content and community based services.• Library 2.0: harness the skills of users in the design and implementation of innovative library services by encouraging feedback and participation.

Web 2.0 Tools - Benefits Perform specific tasks without downloading software. Delivery of highly customized, value-added services to tech-savvy clients. Instant implementation and democratization of the web. Portable, Personalized content, Easy to share. Participatory, not passive, engages community. Usually works on multiple systems platforms. Available anywhere, anytime. Allows users to add tags = increases searchability. Promotes collaboration, conversation with other professionals/community/family/friends Survival in a competitive landscape …think Google! Usually FREE! No Costs involved!

Web 2.0 Tools - Disadvantages– MUST be evaluated before implemented– Accuracy of information (Wikipedia)– Privacy issues (Facebook)– Stability of current iteration/version

Facebook www.facebook.com• What is Facebook? - A leading social networking site - Can be utilized by libraries, individuals, businesses, non-profits, social groups etc. - Developed in 2004, 845 million users (December 2011) - Averages 483 million daily active users - Available in 70 languages

Facebook• Features o Other Facebook applications - o Creating a Facebook account is Photos, Notes, Groups, and free. After completion of the sign Events. up form, Facebook sends an o Third party applications on FB email to the address you are designed to enhance provided. Clicking on the members’ experience. Some confirmation link completes the applications are built by sign up process. Facebook developers, but most o Profile/Timeline, Friends, applications are built by outside Messages, News Feed are developers who use Facebooks prominently featured on a APIs . member’s page. o ‘Apps and Games’ allows o Use Facebook ‘Find Friends’ members to play social feature. Click on ‘Add Friend’ games, set reminders, share button. FB sends a request to similar taste in that person. If request is books, movies, and music. confirmed they will show up on your friends list.

Facebook www.facebook.com• How Can I Use Facebook in My • Examples: Library/Workplace? Alvin Sherman Library, Nova Southeastern University, Florida USA – Create a FB group or page, invite www.facebook.com/AlvinShermanLibrary 899 community to ‘like page’; create likes! connections, engage in conversations The Houston Public Library, Texas USA www.facebook.com/houstonlibrary 3,017 likes! – Provide updates on location & opening Manchester Library and Information Service, UK hours/programs/projects/collecti http://www.facebook.com/manchesterlibraries ons/new services/exhibits 2,572 likes! – Link to online catalog, share National Library of Scotland videos, photos & web www.facebook.com/pages/Edinburgh-United- applications (CiteMe Kingdom/National-Library-of- WorldCat.org) Scotland/14754995380 3,255 likes!

Twitter http://twitter.com/• What is Twitter? - No. 1 social networking and microblogging service - Allows users to create, send and read messages or posts known as tweets in 140 characters or less. - Launched in 2006, on track for 500 million users (March 2012)

Twitter• Features • On Twitter page, you will find a• Sign up for a free account from the record of the number of tweets Twitter homepage. you have posted since you joined the service, the number of• Twitter offers many ways to post persons you are following (i.e. updates: from the native site using you are receiving their Twitter the ‘compose new tweet’ updates) and the number of box, from your mobile phone, and persons following you from some third-party applications (APIs). • Retweet favorite posts to followers• Top trending topics are listed on the navigation sidebar • Users can add images and location information (local• The recommendation feature neighborhood or exact point suggests ‘Twitterers’ for you to when you tweet) directly on the follow service

Twitter http://twitter.com/• How Can I Use Twitter in My • Examples: Library/Workplace? – Alvin Sherman Library, Nova Southeastern University – Current awareness service to keep www.twitter.com/alvinshermanlib clients informed about upcoming posts tweets to promote new events, services offered. library materials, current events, training opportunities, systems – Most webinars and conferences alerts, changes in policy, book now promote a Twitter hash tag to sales, library statistics, and URL encourage virtual and on-site links for evaluating new attendees to post information resources. about presentations and give immediate feedback e.g. #CIL2012. – The Nebraska Library Commission use Twitter to promote its virtual reference service. All incoming reference – Promote virtual reference service questions submitted through their Ask a Librarian service www.twitter.com/NLC_Reference are posted directly on Twitter.

Resources for Keeping Up-to-date with Web 2.0 Tools• General Resources: – Centre for Learning and Performance Technologies www.c4lpt.co.uk – Learning 2.0 program http://plcmcl2-things.blogspot.com – Library Success: A Best Practices Wiki - www.libsuccess.org/index.php?title=Main_Page – Library Technology Guides - www.librarytechnology.org – Lifehacker – www.lifehacker.com – Mashable – www.mashable.com – The Pew Research Centers Internet & American Life Project - www.pewinternet.org/ – ReadWriteWeb - www.readwriteweb.com – Tech Soup for Libraries - www.techsoupforlibraries.org – Techcrunch- www.techcrunch.com – Wired - www.wired.com• Blogs – ACRLog- www.acrlog.org – ALA TechSource blog – www.alatechsource.org/blog – The Cybrarian’s Web – www.cybrariansweb.com/blog/ – Free Range Librarian – www.freerangelibrarian.com – iLibrarian, www.oedb.org/blogs/ilibrarian – Information Wants to be Free – www.meredith.wolfwater.com/wordpress – Librarian in Black – www.librarianinblack.net/librarianinblack – Library Stuff – www.librarystuff.net – Lita Blog – www.litablog.org – Stephen’s Lighthouse – www.stephenslighthouse.com – Steven Bell’s Keeping Up web Site – www.stevenbell.info/keepup/ – Tame the Web – www.tametheweb.com – What I Learned Today - www.web2learning.net/

Presentation available on Slideshare:http://www.slideshare.net/cdtrini/facebook-twitter-revE-mail: cdtrini@gmail.comTwitter: @cdtriniBlogs: caribbean-connector.blogspot.comwww.cybrariansweb.com/blog/

Web 2.0 Tools & Applications in L ibraries - CIL 2012

by Cheryl Peltier-Davis

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