John rucker keynote presentation 11-01-2011

John Rucker Data Center Operations FDCCI representativeDepartment of Veterans Affairs

December 2012 isn’t that far off… FDCCI Virtualization 25 Point Plan Budget Woes Legacy systems Cloud Mobile Devices

Deliver business outcomes and customer experience withoutregard to infrastructureDeploy a hospital tracking system like you would “Angry Birds”on an iPhone.Leave your expectations at the door; we need a new way tomanage IT. Vivek Kundra, Federal CIO NIST Cloud Computing Workshop, April 2011One Trillion Devices Connected to the Internet By 2013 Padma Warrior, Cisco Chief Technology Officer March, 2010

1 Complete detailed implementation plans to consolidate 800 data centers by 20152 Create a government-wide marketplace for data center availability3 Shift to a “Cloud First” policy4 Stand-up contract vehicles for secure IaaS solutions5 Stand-up contract vehicles for “commodity” services6 Develop a strategy for shared services7 Design a formal IT program management career path8 Scale IT program management career path9 Require Integrated Program Teams10 Launch a best practices collaboration platform11 Launch technology fellows program12 Enable IT program manager mobility across government and industryhttp://www.cio.gov/documents/25-Point-Implementation-Plan-to-Reform-Federal%20IT.pdf

13 Design and develop cadre of specialized IT acquisition professionals14 Identify IT acquisition best practices and adopt government-wide15 Issue contracting guidance and templates to support modular development16 Reduce barriers to entry for small innovative technology companies17 Work with Congress to create IT budget models that align with modular development·18 Develop supporting materials and guidance for flexible IT budget models19 Work with Congress to scale flexible IT budget models more broadly20 Work with Congress to consolidate Commodity IT spending under Agency CIO21 Reform and strengthen Investment Review Boards ·22 Redefine role of Agency CIOs and Federal CIO Council23 Rollout “TechStat” model at bureau-level ·24 Launch “myth-busters” education campaign25 Launch an interactive platform for pre-RFP agency-industry collaboration

Weed out inefficiencies,Recognize cost savingsChange a fiefdom culture to a sharing cultureDarwinian pressure when it comes toinnovationCreating a 21st century workplace

Geographical Locations VA Strategic Goals REGION 2  All VA enterprise and mission REGION 1 critical systems consolidated by 2018 in 4 or fewer National Data Centers (NDCs) REGION 4 1 20 23 12  No VA Owned Data Centers by 2 19 11 ITC Location end of 2018 21 10 4  VA will continue to administer 3 applications and systems inGuam 15 5 NDC’s 9 6  VA will co-locate all Region 2 21 22 16Philippines 18 7 VistA systems into St. Louis 21 REGION 3 DECC and Region 3 VistA 17 systems into Warner Robins DECC beginning Q2FY12Alaska 20 Hawaii 21 8  CRDC will move into CRRC Puerto Rico 2012. 8  VA will co-locate all Region 1 and Region 4 VistA Systems into VISN Location DISA DECCs in FY13 DECC Location R2 & R3 (2011 - 2013)  ITCs will consolidate into NDCs DECC Location R1 & R4 (2013 - 2015) by 2018

Planning Beats FlounderingDevelop a Communications PlanDon’t forget the Risk Register101: Bite Sized PiecesCharter Your ProjectScope Creep Kills More Projects Than Any Other FactorIdentify Stakeholders There are more of them than you think

Can’t Have Too MuchWell, actually you can…Manage Your Stakeholder ListHave FAQ on handHave the “Short Version” availableWeb Site vs. SharePointSomeone Won’t Get the MessageMarket SuccessAdmit What You Don’t Know

FDCCI is going to be painful and expensive if we don’t virtualize & standardize. We need to start nowVA will complete consolidations within this decade

MoneyTimeTurfMetrics Can’t Measure Some Things Measuring the Wrong Things Cost Savings Difficult to Estimate

VA has only one CIO. One. And we are the2nd largest Federal DepartmentUp to 100,000 Tablets/Smart Phones in next18 monthsPMASAgile DevelopmentCloud: Private & Public

Cloud computing is a model for enabling highly-available, convenient, on-demand access to ashared pool of configurable computing resources(e.g., networks, servers, storage, applications,and services) that can be rapidly provisioned andreleased with minimal management effort orservice provider interaction.“NIST definition of Cloud Computing” National Institute of Standards andTechnology Special Publication 800-145 (Draft); January 2011

On-demand self-serviceBroad network accessResource poolingRapid elasticityMeasured Service

AgilityCost SavingsDevice IndependenceMulti-tenancyImproved AvailabilityScalabilitySecurityEase of Maintenance

Minimal management effort or service providerinteraction: Reduce number of iterations throughthe approval process; provide more self-service;allow easier cost estimating by customer.Location independence: Workload can runanywhere; move aroundQuickly Scale Out; Quickly Scale In: Scaling tools inthe hands of customer; automated scaling; theillusion of unlimited capacity“Your” platform could be anywhere, at any giventime and shared with others.Server huggers don’t like Cloud.

Private: Run within the organization. Fullorganizational control (although control can beshared between organizational elements)Public: Non-VA owned. Usually non-governmentowned. Control can vary, but inevitably somesecurity controls run by the vendor, ofteneverything but the application is vendor managedVarious Mixtures: Not us, not yet

FundingCost ModelsApproval ProcessFinancial TransparencySecurityStaffingNetworkInfrastructure As if you don’t know this already

All IT business processes will integrate moving-to-the-cloud initiative by factoring it into thedecision making. Not just included in the development lifecycleof programs/projects but factored into alldecision-making and implementation for new andongoing business processes

• Cost• Privacy• Compliance• Application• Bandwidth/latency• Schedule There is NO default assumption!

This assumes we have a transparent apples-to-apples cost comparison – currently we do not This assumes we have fairly tight requirements for applications – often we do not• Sea change For VA IT operations - our role will become managing infrastructure, not owning assets Mirrors Changes in Software Production – move from in-house to outsourced

Long term, Federal IT Operations are ill-equipped andill prepared to compete with public CloudI don’t see this situation improvingThe end of Federal leadership in IT operations is athandThis doesn’t mean we won’t continue to exertleadership in other IT areas

They offer far more flexibility than we can realistically hopeto achieve, no matter how agile and hard working ourorganizations are: • We can’t hire fast enough • We can’t buy fast enough • We can’t build/upgrade facilities fast enough • We can’t decide fast enough In short, we simply don’t move at “Cloud Speed”

• Legacy systems need not be outmoded or inefficient.• Legacy systems typically follow a predictable capacity planning profile – rapid provisioning not needed• Already amortized• Costly to move to Cloud• There is much to be said for stable, reliable systems!• Not everything can or should be moved to Cloud• …but let’s not overplay that “security” card

We all need to get serious about standardization Standard Tools Standard Platforms Standard VersionsWe all need to get serious about releasemanagementCloud isn’t going awayVirtualization isn’t a fadWe’re not as special as we think we areStop Talking and Start Doing

Adopt Platform and Software Standards Implement Release Management Build in Regression Testing Now Data Center Independence Vendor Independence Device Independence Develop a costing model Establish Governance Train Staff• Communicate. Communicate. Communicate.

As we move into a “post-operational” world, we needto develop different skill sets & staffing modelsThe next gen Federal IT will have to think more likesystems aggregators and system architectsWill also need to consider IT from a businessperspectiveGreat opportunity for new workers, or workerslooking for a career changeThis transition will not be easy for existing staffHuge management challengeWe still have an obligation to protect Federal data

John.Rucker@va.gov

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John rucker keynote presentation 11-01-2011

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