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CHAPTER 10 
Designing and Conducting Formative 
Evaluations 
Carolyn Jenkins-Haigler
BACKGROUND 
A formative evaluation, evidence of an instructional program’s worth is 
gathered for use in making decisions about how to revise the program while it 
is being developed. This is why it is called "formative" evaluation, because the 
instruction is in its developmental stages and is not yet "grown up". The idea 
is to find out if your newly developed course works at teaching the objectives 
you need to teach to the learners who need to learn them, before you present it 
to your target audience. In any given formative evaluation, you can find out 
how to make your instruction more: 
 Effective 
 Efficient 
 Interesting/Motivating 
 Usable 
 Acceptable 
You do this by carrying out procedures that will provide you with evidence 
as to the effectiveness of your instruction. The emphasis is on collecting data 
and revising the instruction.
OBJECTIVES 
 Describe the purposes for and various stages of 
formative evaluation of instructor-developed materials, 
instructor- selected materials, and instructor- presented 
instruction. 
 Describe the instruments used in a formative 
evaluation. 
 Develop an appropriate formative evaluation plan and 
construct instruments for a set of instructional 
materials or an instructor presentation. 
 Collect data according to a formative evaluation plan 
for a given set of instructional materials or instructor 
presentation.
THE CONCEPT OF 
FORMATIVE 
EVALUATION 
Definition 
The collection of data and information during 
the development of instruction that can be used 
to improve the effectiveness of the instruction. 
Purpose 
To obtain data that can be used to revise the 
instruction to make it more efficient and 
effective.
THE ROLE OF SUBJECT-MATTER, 
LEARNING, AND 
LEARNER SPECIALISTS 
It’s important to have the instruction reviewed by 
specialists. 
SME may be able to comment on the accuracy and 
currency of the instruction. 
Learning specialist may be able to critique your 
instruction related to what is known about enhancing 
that particular type of learning 
Learner specialist may be able to provide insights into the 
appropriateness of the material for the eventual 
performance context.
THE THREE PHASES 
OF FORMATIVE 
EVALUATION 
I. One-to-One Evaluation 
II. Small-Group Evaluation 
III. Field Trial
ONE-TO-ONE 
EVALUATION 
 Criteria 
 Selecting Learners 
 Data Collection 
 Procedures 
 Assessments and 
Questionnaires 
 Learning Time 
 Data Interpretation 
 Outcomes 
Purpose 
To identify and remove the most 
obvious errors in the instruction 
To obtain initial performance 
indications and reactions to the 
content by learners 
Criteria 
 Clarity 
 Impact 
 Feasibility
CRITERIA 
During the development of the instructional strategy and the 
instruction itself, designers and developers make a myriad of 
translations and decisions that link the content, learners, instructional 
format, and instructional setting. 
The one- to- one trials provide designers with their first glimpse of the 
viability of these links and translations from the learners’ perspective. 
The three main criteria and the decisions de-signers will make during 
the evaluation are as follows: 
1. Clarity: Is the message, or what is being presented, clear to 
individual target learners? 
2. Impact: What is the impact of the instruction on individual 
learner’s attitudes and achievement of the objectives and goals? 
3. Feasibility: How feasible is the instruction given the available 
resources ( time/ context)?
SELECTING 
LEARNERS 
 One of the most critical decisions by the designer in the 
formative evaluation is the selection of learners to 
participate in the study. 
 This is not an experiment; there is no need for random 
selection of large numbers of learners. 
 Actually, the designer wants to select a few learners 
who represent the range of ability in the group because 
prior learning or ability is usually one of the major 
determiners of ability to learn new skills and 
information.
DATA COLLECTION 
 The first category, message, relates to how clear the basic message is 
to the learner determined by such factors as vocabulary, sentence 
complexity, and message structures. Regardless of whether the 
learner reads, hears, or sees the message, he or she must be able to 
follow it. 
 The second category, links, refers to how the basic message is tailored 
for the learner, including contexts, examples, analogies, illustrations, 
demonstrations, and so forth. When these links are also unfamiliar to 
the learner, the basic message will undoubtedly be more complex. 
 The third area, procedures, refers to characteristics of the instruction 
such as the sequence, the size of segment presented, the transition 
between segments, the pace, and the variation built into the 
presentation. The clarity of instruction may change for the learner 
when any one of these elements is inappropriate for her or him.
PROCEDURES 
 The typical procedure in a one- to- one evaluation is to 
explain to the learner that a new set of instructional 
materials has been designed and that you would like his or 
her reaction to them. 
 You should say that any mistakes that learners might make 
are probably due to deficiencies in the material and not 
theirs. 
 Encourage the learners to be relaxed and to talk about the 
materials. 
 You should have the learners not only go through the 
instructional materials but also have them take the test( s) 
provided with the materials.
ASSESSMENTS AND 
QUESTIONAIRES 
 After the students in the one- to- one trials have 
completed the instruction, they should review the 
posttest and attitude questionnaire in the same 
fashion. 
 After each item or step in the assessment, ask the 
learners why they made the particular responses that 
they did. 
 This will help you spot not only mistakes but also the 
reasons for the mistakes, which can be quite helpful 
during the re-vision process.
LEARNING TIME 
 One design interest during one- to- one evaluation is 
determining the amount of time required for learners to 
complete instruction, which is a very rough estimate, 
because of the interaction between the learner and the 
designer. 
 You can attempt to subtract a certain percentage of the 
time from the total time, but experience has indicated 
that such estimates can be quite inaccurate.
DATA 
INTERPRETATION 
The information on the clarity of instruction, 
impact on learner, and feasibility of instruction 
needs to be summarized and focused. 
 Particular aspects of the instruction found to be 
weak can then be reconsidered in order to plan 
revisions likely to improve the instruction for 
similar learners.
OUTCOMES 
 The outcomes of one- to- one trials are instruction that 
1) contains appropriate vocabulary, language 
complexity, examples, and illustrations for the 
participating learner; 
( 2) either yields reasonable learner attitudes and 
achievement or is revised with the objective of 
improving learner attitudes or performance during 
sub-sequent trials; and 
( 3) appears feasible for use with the available 
learners, resources, and setting. The instruction can 
be refined further using small group trials.
FIELD TRIAL 
Purpose 
To determine whether the 
changes/revisions in the 
instruction made after the 
small group stage were 
effective. 
To see whether the 
instruction can be used in 
the context for which it 
was intended. 
 In the final stage of 
formative evaluation 
the instructor attempts 
to use a learning con-text 
that closely 
resembles the intended 
context for the ultimate 
use of the instructional 
materials. 
 One purpose of this 
final stage of formative 
evaluation is to 
determine whether the 
changes in the 
instruction made after 
the small group stage
SMALL-GROUP 
EVALUATION 
Purposes 
To determine the effectiveness of changes made following 
the one-to-one evaluation. 
To identify any remaining learning problems that learners 
may have. 
To determine whether learners can use the instruction 
without interacting with the instructor.
FORMATIVE 
EVALUATION 
 To determine Weakness(es) in the Instruction 
 Focusing the design only on the goals and objectives of 
the instruction would be too limited. 
 Data on learners’ achievement of goals and objectives 
would be insufficient, though important, because these 
data will only provide information about where errors 
occur rather than why they occur.
FORMATIVE 
EVALUATION 
HAS SIX STAGES  Design Review 
 Expert Review 
 One-To-One 
 Small Group 
 Field Trials 
 Ongoing Evaluation
DESIGN REVIEW 
 Does the instructional goal match the problem 
identified in the needs assessment? 
 Does the learner & environmental analysis match the 
audience? 
 Does the task analysis include all the prerequisite 
skills? 
 Are the test items reliable and valid, and do they 
match the objectives?
EXPERT REVIEW 
 Is the content accurate & up-to-date? 
 Does it present a consistent perspective? 
 Are examples, practice exercises, & feedback realistic 
& accurate? 
 Is the pedagogy consistent with current instructional 
theory? 
 Is the instruction appropriate to the audience?
ONE-TO-ONE 
REVIEW 
Is the message clear? 
What is the impact on: 
learner attitudes 
achievement of objectives & goals 
Feasibility of training
SMALL GROUP 
REVIEW 
Look for the effects caused by the changes 
made in the one-to-one review 
Identify any remaining learning problems
FIELD TRIAL 
REVIEWS 
 Look for effects in changes made in small group 
 Can the instruction be used in the context in which it 
was intended
ONGOING 
EVALUATION 
 Project Size 
 Life span of content 
 Audiences change 
One-To-One 
 Small Group Tryouts 
 Field Trials
LEARNER 
EVALUATION 
 Do learners understand the instruction? 
 Do they know what to do during the practice & 
the tests? 
 Can they interpret graphics in the text? 
 Can they read all the material? 
How much time does it take?
REFERENCE
SUMMARY 
Formative evaluation of instructional materials is conducted to determine the 
effectiveness of the materials and to revise them in areas where they are 
ineffective. Formative evaluations should be conducted on newly developed 
materials as well as existing materials that are selected based on the 
instructional strategy. Evaluations are necessary for both mediated and 
instructor presented materials. The evaluations should be designed to 
produce data to pinpoint specific areas where the instruction is faulty and to 
suggest how it should be revised. An iterative process of formative evaluation 
containing at least three cycles of data collection, analysis, and revision is 
recommended. Each cycle focuses on different aspects of quality. The first 
cycle, one- to-one evaluation, is conducted to pinpoint gross errors in the 
materials. These errors typically relate to both the clarity of vocabulary, 
concepts, and examples used, and the motivational value of all five 
components of the instructional materials. Evaluations can also be conducted 
with content experts and individuals familiar with the characteristics of target 
learners. One- to- one evaluations must be conducted with representatives of 
the target population. An interactive interview process is used so the 
evaluator can learn what was wrong with the materials and why it was
THE END 
Carolyn Jenkins-Haigler

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Chapter 10 Designing and Conducting Formative Evaluations

  • 1. CHAPTER 10 Designing and Conducting Formative Evaluations Carolyn Jenkins-Haigler
  • 2. BACKGROUND A formative evaluation, evidence of an instructional program’s worth is gathered for use in making decisions about how to revise the program while it is being developed. This is why it is called "formative" evaluation, because the instruction is in its developmental stages and is not yet "grown up". The idea is to find out if your newly developed course works at teaching the objectives you need to teach to the learners who need to learn them, before you present it to your target audience. In any given formative evaluation, you can find out how to make your instruction more:  Effective  Efficient  Interesting/Motivating  Usable  Acceptable You do this by carrying out procedures that will provide you with evidence as to the effectiveness of your instruction. The emphasis is on collecting data and revising the instruction.
  • 3. OBJECTIVES  Describe the purposes for and various stages of formative evaluation of instructor-developed materials, instructor- selected materials, and instructor- presented instruction.  Describe the instruments used in a formative evaluation.  Develop an appropriate formative evaluation plan and construct instruments for a set of instructional materials or an instructor presentation.  Collect data according to a formative evaluation plan for a given set of instructional materials or instructor presentation.
  • 4. THE CONCEPT OF FORMATIVE EVALUATION Definition The collection of data and information during the development of instruction that can be used to improve the effectiveness of the instruction. Purpose To obtain data that can be used to revise the instruction to make it more efficient and effective.
  • 5. THE ROLE OF SUBJECT-MATTER, LEARNING, AND LEARNER SPECIALISTS It’s important to have the instruction reviewed by specialists. SME may be able to comment on the accuracy and currency of the instruction. Learning specialist may be able to critique your instruction related to what is known about enhancing that particular type of learning Learner specialist may be able to provide insights into the appropriateness of the material for the eventual performance context.
  • 6. THE THREE PHASES OF FORMATIVE EVALUATION I. One-to-One Evaluation II. Small-Group Evaluation III. Field Trial
  • 7. ONE-TO-ONE EVALUATION  Criteria  Selecting Learners  Data Collection  Procedures  Assessments and Questionnaires  Learning Time  Data Interpretation  Outcomes Purpose To identify and remove the most obvious errors in the instruction To obtain initial performance indications and reactions to the content by learners Criteria  Clarity  Impact  Feasibility
  • 8. CRITERIA During the development of the instructional strategy and the instruction itself, designers and developers make a myriad of translations and decisions that link the content, learners, instructional format, and instructional setting. The one- to- one trials provide designers with their first glimpse of the viability of these links and translations from the learners’ perspective. The three main criteria and the decisions de-signers will make during the evaluation are as follows: 1. Clarity: Is the message, or what is being presented, clear to individual target learners? 2. Impact: What is the impact of the instruction on individual learner’s attitudes and achievement of the objectives and goals? 3. Feasibility: How feasible is the instruction given the available resources ( time/ context)?
  • 9. SELECTING LEARNERS  One of the most critical decisions by the designer in the formative evaluation is the selection of learners to participate in the study.  This is not an experiment; there is no need for random selection of large numbers of learners.  Actually, the designer wants to select a few learners who represent the range of ability in the group because prior learning or ability is usually one of the major determiners of ability to learn new skills and information.
  • 10. DATA COLLECTION  The first category, message, relates to how clear the basic message is to the learner determined by such factors as vocabulary, sentence complexity, and message structures. Regardless of whether the learner reads, hears, or sees the message, he or she must be able to follow it.  The second category, links, refers to how the basic message is tailored for the learner, including contexts, examples, analogies, illustrations, demonstrations, and so forth. When these links are also unfamiliar to the learner, the basic message will undoubtedly be more complex.  The third area, procedures, refers to characteristics of the instruction such as the sequence, the size of segment presented, the transition between segments, the pace, and the variation built into the presentation. The clarity of instruction may change for the learner when any one of these elements is inappropriate for her or him.
  • 11. PROCEDURES  The typical procedure in a one- to- one evaluation is to explain to the learner that a new set of instructional materials has been designed and that you would like his or her reaction to them.  You should say that any mistakes that learners might make are probably due to deficiencies in the material and not theirs.  Encourage the learners to be relaxed and to talk about the materials.  You should have the learners not only go through the instructional materials but also have them take the test( s) provided with the materials.
  • 12. ASSESSMENTS AND QUESTIONAIRES  After the students in the one- to- one trials have completed the instruction, they should review the posttest and attitude questionnaire in the same fashion.  After each item or step in the assessment, ask the learners why they made the particular responses that they did.  This will help you spot not only mistakes but also the reasons for the mistakes, which can be quite helpful during the re-vision process.
  • 13. LEARNING TIME  One design interest during one- to- one evaluation is determining the amount of time required for learners to complete instruction, which is a very rough estimate, because of the interaction between the learner and the designer.  You can attempt to subtract a certain percentage of the time from the total time, but experience has indicated that such estimates can be quite inaccurate.
  • 14. DATA INTERPRETATION The information on the clarity of instruction, impact on learner, and feasibility of instruction needs to be summarized and focused.  Particular aspects of the instruction found to be weak can then be reconsidered in order to plan revisions likely to improve the instruction for similar learners.
  • 15. OUTCOMES  The outcomes of one- to- one trials are instruction that 1) contains appropriate vocabulary, language complexity, examples, and illustrations for the participating learner; ( 2) either yields reasonable learner attitudes and achievement or is revised with the objective of improving learner attitudes or performance during sub-sequent trials; and ( 3) appears feasible for use with the available learners, resources, and setting. The instruction can be refined further using small group trials.
  • 16. FIELD TRIAL Purpose To determine whether the changes/revisions in the instruction made after the small group stage were effective. To see whether the instruction can be used in the context for which it was intended.  In the final stage of formative evaluation the instructor attempts to use a learning con-text that closely resembles the intended context for the ultimate use of the instructional materials.  One purpose of this final stage of formative evaluation is to determine whether the changes in the instruction made after the small group stage
  • 17. SMALL-GROUP EVALUATION Purposes To determine the effectiveness of changes made following the one-to-one evaluation. To identify any remaining learning problems that learners may have. To determine whether learners can use the instruction without interacting with the instructor.
  • 18. FORMATIVE EVALUATION  To determine Weakness(es) in the Instruction  Focusing the design only on the goals and objectives of the instruction would be too limited.  Data on learners’ achievement of goals and objectives would be insufficient, though important, because these data will only provide information about where errors occur rather than why they occur.
  • 19. FORMATIVE EVALUATION HAS SIX STAGES  Design Review  Expert Review  One-To-One  Small Group  Field Trials  Ongoing Evaluation
  • 20. DESIGN REVIEW  Does the instructional goal match the problem identified in the needs assessment?  Does the learner & environmental analysis match the audience?  Does the task analysis include all the prerequisite skills?  Are the test items reliable and valid, and do they match the objectives?
  • 21. EXPERT REVIEW  Is the content accurate & up-to-date?  Does it present a consistent perspective?  Are examples, practice exercises, & feedback realistic & accurate?  Is the pedagogy consistent with current instructional theory?  Is the instruction appropriate to the audience?
  • 22. ONE-TO-ONE REVIEW Is the message clear? What is the impact on: learner attitudes achievement of objectives & goals Feasibility of training
  • 23. SMALL GROUP REVIEW Look for the effects caused by the changes made in the one-to-one review Identify any remaining learning problems
  • 24. FIELD TRIAL REVIEWS  Look for effects in changes made in small group  Can the instruction be used in the context in which it was intended
  • 25. ONGOING EVALUATION  Project Size  Life span of content  Audiences change One-To-One  Small Group Tryouts  Field Trials
  • 26. LEARNER EVALUATION  Do learners understand the instruction?  Do they know what to do during the practice & the tests?  Can they interpret graphics in the text?  Can they read all the material? How much time does it take?
  • 28. SUMMARY Formative evaluation of instructional materials is conducted to determine the effectiveness of the materials and to revise them in areas where they are ineffective. Formative evaluations should be conducted on newly developed materials as well as existing materials that are selected based on the instructional strategy. Evaluations are necessary for both mediated and instructor presented materials. The evaluations should be designed to produce data to pinpoint specific areas where the instruction is faulty and to suggest how it should be revised. An iterative process of formative evaluation containing at least three cycles of data collection, analysis, and revision is recommended. Each cycle focuses on different aspects of quality. The first cycle, one- to-one evaluation, is conducted to pinpoint gross errors in the materials. These errors typically relate to both the clarity of vocabulary, concepts, and examples used, and the motivational value of all five components of the instructional materials. Evaluations can also be conducted with content experts and individuals familiar with the characteristics of target learners. One- to- one evaluations must be conducted with representatives of the target population. An interactive interview process is used so the evaluator can learn what was wrong with the materials and why it was
  • 29. THE END Carolyn Jenkins-Haigler