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  • 1. Keeping training current with content management systems
    For Training Purposes Only
    Christopher Adams
    Dick Handshaw
    Handshaw, Inc.
    2010 US Coast Guard HPT Conference
  • 2. Overview of Content Management
    Content Management Vision for Learning and Maintenance support
    Example demonstration
    Agenda
  • 3. Overview of Content Management
    A content management system (CMS) is the collection of procedures used to manage work flow in a collaborative environment. These procedures can be manual or computer-based.
  • 4. Level 3 evaluation of Bertholfshipwide performance support and training
    Most frequent intervention was OJT
    Most members reported self-directed learning, writing own job-aids and SOPs
    Timing was too early
  • 5. But context is the kingdom
    -Tony o’Driscoll
    Content May be King…
  • 6. Attributes of Content Management Systems
    Allow multiple creators to contribute to and share content
    Allow for tagging, indexing, and searching of content
    Control access to content, based on user roles
    Deliver content to other systems based on queries
    Provide tools and support strategies for avoiding duplication of content
  • 7. Learning Content Management Systems
    Organizes content by objective
    Presents content as learner activities
    Courses
    Glossaries
    Performance Support Tools
    Workbooks
    Integrates with Learning Management Systems
  • 8. What content in your daily role is managed?
    How?
    What does that mean to you?
    What About You?
  • 9. Vision
    Documentation
    Text
    Performance Support
    Media
    Training
    Content Components
    Asset Vendor
    Specifications
    Deliverables
  • 10. What opportunities do you see for managed content?
    What About You?

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