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Adolf - BPI San Diego


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  • 1. BPI 101 An Overview of the BPI Credentialing and Training Process
  • 2. What is BPI? Global Leader supporting the development of: highly professional building performance industry consensus standards development, individual and organizational credentialing, rigorous quality assurance program. Our mission is to raise the bar in performance contracting.
  • 3. BPI Expansion Supported by consensus realization of the need for national building performance standards U.S. Environmental Protection Agency, U.S. Department of Energy, U.S. Department of Housing and Urban Development, Various regional, state, and local programs Raising the bar in performance contracting
  • 4. What BPI Does Develop consensus-based national standards for building performance Provide credentialing system for individual technical certification and company accreditation Training delivered by a network of affiliate organizations
  • 5. The Components Certification – Individual Professionals Accreditation – Committed Companies Affiliation – Training Providers with approved curriculum Quality Assurance – BPI professional staff and network of QA providers
  • 6. Certification of Professionals Certification of professionals in: building energy auditing and analysis, mechanical, envelope, mobile home ,and multi-family designations
  • 7. Growth of BPI Certifications >10,000 certified professionals 4/2010
  • 8. Potential New Certifications in 2010 2010 Low High Affiliates 160 200 # of Trainings 4 6 # of Students 15 15 Total BPI 9,600 18,000 Certifications
  • 9. BPI Certification Model Certification is for the Individual Technician BPI Certified Air BPI Certified BPI Certified BPI Certified BPI Certified Conditioning or Manufactured Building Analyst Envelope Heating Heat Pump Housing Professional Professional Professional Professional Professional Field Exam for Air Field Exam for Field Exam for Field Exam for Field Exam for Conditioning or Manufactured Building Analyst Envelope Heating Heat Pump Housing Written Exam for Written Exam for Written Exam for Written Exam for Written Exam for Gas or Oil Furnaces Air Conditioning or Manufactured Building Analyst Envelope or Gas or Oil Heat Pump Housing Hydronics
  • 10. Air Sealing and Insulation Installer AND Crew Chief Certifications Air Sealing and Insulation Installer and Crew Chief Certifications completed in March 2010 Field Exam with verbal question/answer – no written exam Piloting in several states with a national launch at the Affordable Comfort conference in Austin
  • 11. Training for Certification Training not mandatory but highly recommended On-line/Classroom/Field training provided by the Affiliate network Training structure varies by Affiliate and Program Range 5 days for experienced construction professionals to 6 weeks for inexperienced contractors Some community colleges with 2-year degree programs
  • 12. Becoming Certified Written Exam (100 questions)* Field Exam (2 hours) *AS/I Installer & Crew Chief verbal questions included in field exam
  • 13. What is BPI Accreditation? A professional credential awarded by BPI to contracting companies who commit to offering comprehensive “whole house” home performance solutions for their customers.
  • 14. Accreditation of Companies Organizations committed to using a quality management system Committed to using the whole-building performance system on every home with particular attention to health and safety Committed to quality assurance to verify conformance and provide feedback for continuous improvement process
  • 15. Becoming an Accredited Company (Required for Gold Star Participation) One Building Analyst Professional AND One Other Certification in primary service area Accreditation Application (1 page) Application Fee Proof of GL Insurance ($1 Million w/ BPI as Certificate Holder) Proof of Worker’s Comp Customer Dispute Resolution Policy 500 accredited companies 4/2010
  • 16. BPI Home Performance Contractor Model Solutions Verifiable Based Results Selling
  • 17. Elements of Quality Assurance Elements of the quality assurance program, administered by a network of quality assurance providers, include: Complete documentation of every home performance job performed Periodic audits of documentation Periodic, random inspections of field work Homeowner complaint and conflict resolution protocols
  • 18. BPI Quality Assurance Model QA Provider Conducts QA Provider Field Testing QA Provider Office Visits on 5% of Jobs Reports BPI Hires Independent QA Provider BPI/Affiliate Review Information BPI Provides QA Feedback to BPI Accredited Contractor Telephone Interviews with Sample Submits Summary Project Data Quarterly Postcard Surveys/ Website Links for BPI Accredited Contractor Consumer Input Completes Project 18
  • 19. What’s In It For Me for Contractors? Brand Recognition – Differentiation Access to Resources Educational Business Training Marketing Outreach Independent, 3rd Party Quality Assurance Feedback on Best Practices
  • 20. Marketing Materials for Accredited Contractors Newspaper ads Yellow pages ads Homeowner sheets Lawn signs Truck decals Neighborhood door hangers
  • 21. Summary of the Value Proposition SALES BENEFITS OPERATIONAL BENEFITS • Offer customer complete solutions • Differentiate business • HP uses a systematic approach • Reduce staff down time • Expand your scope of services • Retain high quality staff • Improve your closing rates • Identify qualified staff to hire • Be selective about projects • Minimize call back costs • Perform larger value projects • Fewer customer complaints • Offer competitive financing • Manage your risk Examples • Customer satisfaction/referrals • NY: Average Project = $8,500 • Increased profitability • CA: Average Project = $12,000 • Ability to sleep, knowing you did it right, the first time
  • 22. Affiliation Provide training/mentoring/examination services Classroom theory Hands-on field training Must use BPI-Approved curriculum Highly qualified experts provide training
  • 23. >171 Affiliates - 4/2010
  • 24. California Training Affiliates Company Main Office Website Cactus San Jose CBPCA Oakland CleanEdison Nationwide ConSol Stockton Energy Conservation Institute Ventura Greener Dawn, Inc. Solana Beach GreenCollarEdu National and On-line OurEvolution Energy and Engineering Arcata Richard Heath & Associates, Inc. Fresno Saturn Resource Management National and On-line
  • 25. Cosmetology Requirements in CA California State Board of Cosmetology License Information In order to obtain a license for aesthetic services in the state of New York, students must complete the requirements listed below. Requirements Cosmetologist (hairdresser):1,600 hours Esthetician: 600 hours Nail Specialist: 250 hours Natural Hairstylist: 300 hours Waxer: 75 hours You must correctly answer at least 75 percent of the questions to pass the written exam. However, all exam results are reported as either passed or failed; you will not get a numerical score. If you pass the written exam, you will receive a notice in the mail. At a later date, you will be sent an admission notice with the date, time and location of the practical exam for which you are scheduled.
  • 26. Beautician vs. HP Contractor What happens if your hairdresser makes a mistake? Bad Hair Day What happens if your home improvement contractor makes a mistake? CO Spillage
  • 27. Contact Tiger Adolf Western Regional Director Building Performance Institute, Inc. (BPI) 518.951.0666 (Cell) Training, Accreditation, Quality Assurance