Embracing New Measures of  Value: Information Integration and Collaboration at Sun
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The Information Services: Digital Libraries and Research team at Sun Microsystems has always put the user and the content first when it comes to providing effective and valuable services that impact ...

The Information Services: Digital Libraries and Research team at Sun Microsystems has always put the user and the content first when it comes to providing effective and valuable services that impact business success. Come hear about the internal and external partnerships created to help drive the integration of information across the organization – from marketing, sales, and learning to engineering. See the creative and innovative uses of content and technology to connect, collaborate and share information with users – from wikis, blogs, mobile devices and virtual worlds to twitter.

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Embracing New Measures of Value: Information Integration and Collaboration at Sun Presentation Transcript

  • 1. Embracing New Measures of Value: Integration and Collaboration at Sun Christy Confetti Higgins Digital Library Lead – Sun Microsystems Cybrarian - Oracle March 1, 2010 NFAIS 1
  • 2. Sun Confidential: Internal Only 2
  • 3. Good information = Smart decisions Sun Confidential: Internal Only 3
  • 4. Our Approach: Integration, Communication and Participation • Maximize dollars spent • Re-purpose content • Target the audience • Integrate into various learning points • Bring the content to where the user is • Leverage social media • Establish partnerships • Communicate, participate, communicate, participate Sun Confidential: Internal Only 4
  • 5. Let's take a look – mixing learning, information services and social media Sun Confidential: Internal Only 5
  • 6. Our Wiki/Main Site Sun Confidential: Internal Only 6
  • 7. MyLearning Sun Confidential: Internal Only 7
  • 8. Sales U and Services Delivery U Sun Confidential: Internal Only 8
  • 9. Blogging Sun Confidential: Internal Only 9
  • 10. Feeding Blog to Wiki - Connecting! Sun Confidential: Internal Only 10
  • 11. New Initiative: READ Community Sun Confidential: Internal Only 11
  • 12. Safari Books Online Examples Senior Sun executives and subject matter experts reading lists; collab around book/video content mapped to projects, key subjects, programs Sun Confidential: Internal Only 12
  • 13. RSS Feeds Mapped to key wiki sites Sun Confidential: Internal Only 13
  • 14. Content Integration: CEC conference Sun Confidential: Internal Only 14
  • 15. Leverage Vendor's Social Media Efforts Sun Confidential: Internal Only 15
  • 16. Search Strategies • Integration • Work closely with content partners • Continue to evaluate effectiveness • Provide communications and training • Examples..... Sun Confidential: Internal Only 16
  • 17. MyLearning Search Sun Confidential: Internal Only 17
  • 18. - Visual or text - Categorized - Create list - By source or by topic Sun Confidential: Internal Only 18
  • 19. Enterprise Search - GSA Search on: Market Research Sun Confidential: Internal Only 19
  • 20. Virtual Worlds... Sun Confidential: Internal Only 20
  • 21. Safari in Second Life – Learning Events Sun Confidential: Internal Only 21
  • 22. Sun Author Chats Sun Confidential: Internal Only 22
  • 23. Java One 2009 – Author Chats Sun Confidential: Internal Only 23
  • 24. Sun Confidential: Internal Only 24
  • 25. Sun Confidential: Internal Only 25
  • 26. Feedback, Usage and ROI • Content partner support to tell the story • Good tools, templates, share impact to bottom line where possible • Get the word out! Sun Confidential: Internal Only 26
  • 27. Lessons Learned and Relearned  Targeting the knowledge workers in your organization and engaging them  Integrate the content  Start small and move forward from there  The word “pilot” is your friend  Work with existing pain points and needs  Partnering and connecting – in every sense – is essential for success – Leverage publisher, content provider relationships  Continue to experiment and stay on top of technology trends Sun Confidential: Internal Only 27
  • 28. Thank you! Remember ... Good information = Smart decisions Sun Confidential: Internal Only 28
  • 29. Christy Confetti Higgins christy.confetti@sun.com Skype: cconfettihiggins www.twitter.com/confetti www.twitter.com/libraryresearch blogs.sun.com/library blogs.sun.com/vw Sun Confidential: Internal Only 2929
  • 30. Appendix Sun Confidential: Internal Only 30
  • 31. Website / Videos • History of Information at Sun > http://thenetworkisthecomputer.com/site/?p=1664 • Information Matters > http://slx.sun.com (search for information matters) • Social Learning Exchange > http://slx.sun.com Or http://www.slx.com • Blog > http://blogs.sun.com/library (external blog – internal not available) > http://blogs.sun.com/vw • Twitter > http://www.twitter.com/libraryresearch Sun Confidential: Internal Only 31
  • 32. Why Information Professionals? • Knowledge Sharing Information professionals are accountable for gathering, organizing and sharing the right information for the best decisions. Information professionals further create a culture of knowledge sharing by educating colleagues on the best use of information. • Global Networking Through active global networking, information professionals promote the exchange of information, innovative ideas, insights and trends. • Competitive Advantage Information professionals ensure organizations have the right > information, insights and trends to make good decisions and gain competitive advantage. • Bottom-line Benefits Information professionals save organizations time and money by providing value- added intelligence that is accurate, reliable and relevant. We deliver expert information to our organizations in a timely, accessible and convenient manner. Sun Confidential: Internal Only 32