1. The Feminine Edge
Emotional Intelligence and Great Leadership
Panelists:
Joan Dempsey Portia Boggia Davidson
Senior Vice President Workforce Policy Advisor
Booz Allen Hamilton US Coast Guard
2. Are these your thoughts???
When I mess up I say self-deprecating things such as “Stupid, Stupid, Stupid”, “I’m
such a loser” or “I can’t do anything right”.
I run into obstacles that keep me from reaching my goals.
Even when I do my best, I feel guilty about the things that were not done perfectly.
I am able to stop thinking about my problems.
I am bored most of the time.
I feel like I worry about things that other people don’t even think about.
When someone I care about is sad, I feel sad too.
Some people make me feel bad about myself no matter what I do.
I am not satisfied with my work unless someone else praises it.
Everything I try to do ultimately ends in failure.
3. Objectives
Define Emotional Intelligence
Explore core abilities and competencies of Emotional Intelligence
Discuss challenges faced by women leaders: past, present, future
4. Table Of Contents
Define Emotional Intelligence
Identify the Core Abilities and Competencies of Emotional Intelligence
Review sample Emotional Quotient (EQ) assessment questions
Panelist Introduction and Discussion
Q&A
5. Emotional Intelligence (EI) Defined
A form of social intelligence that involves the ability to monitor one’s own and others’
feelings and emotions, to discriminate among them, and to use this information to
guide one’s thinking and action. Salovey & Mayer
Emotional Intelligence is about engaging with others in ways that draw people to you.
“Most of us have learned not to trust our emotions. We’ve been told emotions distort
the more “accurate” information our intellect supplies. Even the term “emotional” has
come to mean weak, out of control, and even childish.” helpguide.org
5
6. Table Of Contents
Define Emotional Intelligence
Identify the Core Abilities and Competencies of Emotional Intelligence
Review sample Emotional Quotient (EQ) assessment questions
Panelist Introduction and Discussion
Q&A
7. EI Core Capabilities
Self-Awareness
– The ability to recognize your own emotions and how they affect your thoughts
and behavior, know your strengths and weaknesses, and have self-confidence.
Self-Management
– The ability to control impulsive feelings and behaviors, manage your emotions in
healthy ways, take initiative, follow through on commitments, and adapt to
changing circumstances.
Social Awareness
– The ability to understand the emotions, needs, and concerns of other people,
pick up on emotional cues, feel comfortable socially, and recognize the power
dynamics in a group or organization.
Relationship Management
– The ability to develop and maintain good relationships, communicate clearly,
inspire and influence others, work well in a team, and manage conflict.
8. Competencies by Core Ability
Self-Awareness Social Awareness
• Emotional Self-Awareness • Empathy
• Accurate Self-Awareness • Service Orientation
• Self Confidence • Organizational Awareness
Relationship Management
Self-Management
• Developing Others
• Self Control
• Influence
• Trustworthiness
• Communication
• Conscientiousness
• Conflict Management
• Adaptability
• Leadership
• Achievement Drive
• Change Catalyst
• Initiative
• Building Bonds
• Teamwork & Collaboration
9. Table Of Contents
Define Emotional Intelligence
Identify the Core Abilities and Competencies of Emotional Intelligence
Review sample Emotional Quotient (EQ) assessment questions
Panelist Introduction and Discussion
Q&A
10. EQ Sample Questions
I stay relaxed and composed under pressure.
I can identify negative feelings without becoming distressed.
I stay focused (not involved in unimportant details or procrastination) in getting a job
done.
I freely admit to making mistakes.
I am sensitive to other peoples emotions and moods.
I can receive feedback or criticism without becoming defensive.
I calm myself quickly when I get angry or upset.
I communicate my needs and feelings honestly.
I can pull myself together quickly after a setback.
I am aware of how my behavior impacts others.
11. Additional References
Emotional Intelligence (EQ): Five key skills for raising your emotional intelligence.
– http://helpguide.org/mental/eq5_raising_emotional_intelligence.htm
Emotion Intelligence Consortium
– http://www.eiconsortium.org
Emotional Intelligence: Why it Can Matter More Than IQ by Daniel Goleman
Blink: The Power of Thinking Without Thinking by Malcolm Gladwell
Emotional Intelligence Quiz
– http://www.queendom.com/tests/access_page/index.htm?idRegTest=3037
Test Your EQ
– http://www.ihhp.com/testsite.htm
Emotional IQ Test
– http://cl1.psychtests.com/take_test.php?idRegTest=2998
12. Table Of Contents
Define Emotional Intelligence
Identify the Core Abilities and Competencies of Emotional Intelligence
Review sample Emotional Quotient (EQ) assessment questions
Panelist Introduction and Discussion
Q&A
13. Joan Dempsey, Senior Vice President
Booz Allen Hamilton
Senior Vice President in Booz Allen Hamilton’s Security Market.
– Provides intelligence expertise to federal government clients including the
Intelligence Community (IC) , the National Security Agency (NSA), and the
Department of Defense (DoD).
Served two years as the Executive Director of the President’s Foreign Intelligence
Advisory Board (PFIAB) and was the first Deputy Director of Central Intelligence for
Community Management from 1998 to 2003.
17 years in the DoD in various positions to include, Deputy Director of Intelligence at
the Defense Intelligence Agency (DIA), Director of the General Defense Intelligence
Program, and Deputy Assistant Secretary of Defense for Intelligence and Security.
Special Advisor to the US Strategic Command on Intelligence, Reconnaissance and
Surveillance. Serves on the boards of the CIA Memorial Foundation and the National
Cryptologic Museum.
Masters Degree in Public Administration from the University of Arkansas and a
Bachelor in Arts Degree in Political Science from Southern Arkansas University.
Contact Info: dempsey_joan@bah.com
14. Portia Boggia Davidson, Workforce Policy Advisor
US Coast Guard
Workforce Policy Advisor to the Commandant, HQ, U.S. Coast Guard in Washington, D.C. and
Project Officer for the planning and execution of the landmark 2010 Diversity Leadership
Summit.
Served the US government for over 34 years in Europe, the Pacific and American regions and
was among the first civilian women appointed as Deputy Commander in Gelnhausen, Germany
during Desert Shield and Desert Storm conflicts.
Career highlights include: University of Poznan Cultural Academic Specialist (Poland), Base
Installation Operations Chief (Okinawa, Japan), Special Program Advisor (Intelligence and
Security Command), Strategic Planner for the Army (Pentagon), and Chief Community and
Family Support (Space and Missile Defense Command).
Serves on the boards of the International Child Art Foundation, a project involving more than 3
million child artists in over 200 Countries, the U.S. States and Territories, and the Washington
International Piano Arts Council.
Active member of the American Federation of Radio and Television Artists Union (over 35 years),
and free-lances as a professional radio and television advertiser/commentator.
Bachelor of Science Degree in Education from St. Thomas Aquinas College, Certification in City
Planning and Plan Implementation Management from University Columbia-Missouri, and
completed Post Graduate Studies in Speech and Drama at Catholic University.
Contact info: portia.m.davidson@uscg.mil
15. Competencies by Core Ability
Self-Awareness Social Awareness
• Emotional Self-Awareness • Empathy
• Accurate Self-Awareness • Service Orientation
• Self Confidence • Organizational Awareness
Relationship Management
Self-Management
• Developing Others
• Self Control
• Influence
• Trustworthiness
• Communication
• Conscientiousness
• Conflict Management
• Adaptability
• Leadership
• Achievement Drive
• Change Catalyst
• Initiative
• Building Bonds
• Teamwork & Collaboration
16. Table Of Contents
Define Emotional Intelligence
Identify the Core Abilities and Competencies of Emotional Intelligence
Review sample Emotional Quotient (EQ) assessment questions
Panelist Introduction and Discussion
Q&A