The Feminine Edge - Joan Dempsey
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  • 1. The Feminine Edge Emotional Intelligence and Great Leadership Panelists: Joan Dempsey Portia Boggia DavidsonSenior Vice President Workforce Policy AdvisorBooz Allen Hamilton US Coast Guard
  • 2. Are these your thoughts??? When I mess up I say self-deprecating things such as “Stupid, Stupid, Stupid”, “I’m such a loser” or “I can’t do anything right”. I run into obstacles that keep me from reaching my goals. Even when I do my best, I feel guilty about the things that were not done perfectly. I am able to stop thinking about my problems. I am bored most of the time. I feel like I worry about things that other people don’t even think about. When someone I care about is sad, I feel sad too. Some people make me feel bad about myself no matter what I do. I am not satisfied with my work unless someone else praises it. Everything I try to do ultimately ends in failure.
  • 3. Objectives Define Emotional Intelligence Explore core abilities and competencies of Emotional Intelligence Discuss challenges faced by women leaders: past, present, future
  • 4. Table Of Contents Define Emotional Intelligence Identify the Core Abilities and Competencies of Emotional Intelligence Review sample Emotional Quotient (EQ) assessment questions Panelist Introduction and Discussion Q&A
  • 5. Emotional Intelligence (EI) DefinedA form of social intelligence that involves the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and action. Salovey & MayerEmotional Intelligence is about engaging with others in ways that draw people to you.“Most of us have learned not to trust our emotions. We’ve been told emotions distortthe more “accurate” information our intellect supplies. Even the term “emotional” has come to mean weak, out of control, and even childish.” helpguide.org 5
  • 6. Table Of Contents Define Emotional Intelligence Identify the Core Abilities and Competencies of Emotional Intelligence Review sample Emotional Quotient (EQ) assessment questions Panelist Introduction and Discussion Q&A
  • 7. EI Core Capabilities Self-Awareness – The ability to recognize your own emotions and how they affect your thoughts and behavior, know your strengths and weaknesses, and have self-confidence. Self-Management – The ability to control impulsive feelings and behaviors, manage your emotions in healthy ways, take initiative, follow through on commitments, and adapt to changing circumstances. Social Awareness – The ability to understand the emotions, needs, and concerns of other people, pick up on emotional cues, feel comfortable socially, and recognize the power dynamics in a group or organization. Relationship Management – The ability to develop and maintain good relationships, communicate clearly, inspire and influence others, work well in a team, and manage conflict.
  • 8. Competencies by Core Ability Self-Awareness Social Awareness • Emotional Self-Awareness • Empathy • Accurate Self-Awareness • Service Orientation • Self Confidence • Organizational Awareness Relationship Management Self-Management • Developing Others • Self Control • Influence • Trustworthiness • Communication • Conscientiousness • Conflict Management • Adaptability • Leadership • Achievement Drive • Change Catalyst • Initiative • Building Bonds • Teamwork & Collaboration
  • 9. Table Of Contents Define Emotional Intelligence Identify the Core Abilities and Competencies of Emotional Intelligence Review sample Emotional Quotient (EQ) assessment questions Panelist Introduction and Discussion Q&A
  • 10. EQ Sample Questions I stay relaxed and composed under pressure. I can identify negative feelings without becoming distressed. I stay focused (not involved in unimportant details or procrastination) in getting a job done. I freely admit to making mistakes. I am sensitive to other peoples emotions and moods. I can receive feedback or criticism without becoming defensive. I calm myself quickly when I get angry or upset. I communicate my needs and feelings honestly. I can pull myself together quickly after a setback. I am aware of how my behavior impacts others.
  • 11. Additional References Emotional Intelligence (EQ): Five key skills for raising your emotional intelligence. – http://helpguide.org/mental/eq5_raising_emotional_intelligence.htm Emotion Intelligence Consortium – http://www.eiconsortium.org Emotional Intelligence: Why it Can Matter More Than IQ by Daniel Goleman Blink: The Power of Thinking Without Thinking by Malcolm Gladwell Emotional Intelligence Quiz – http://www.queendom.com/tests/access_page/index.htm?idRegTest=3037 Test Your EQ – http://www.ihhp.com/testsite.htm Emotional IQ Test – http://cl1.psychtests.com/take_test.php?idRegTest=2998
  • 12. Table Of Contents Define Emotional Intelligence Identify the Core Abilities and Competencies of Emotional Intelligence Review sample Emotional Quotient (EQ) assessment questions Panelist Introduction and Discussion Q&A
  • 13. Joan Dempsey, Senior Vice PresidentBooz Allen Hamilton Senior Vice President in Booz Allen Hamilton’s Security Market. – Provides intelligence expertise to federal government clients including the Intelligence Community (IC) , the National Security Agency (NSA), and the Department of Defense (DoD). Served two years as the Executive Director of the President’s Foreign Intelligence Advisory Board (PFIAB) and was the first Deputy Director of Central Intelligence for Community Management from 1998 to 2003. 17 years in the DoD in various positions to include, Deputy Director of Intelligence at the Defense Intelligence Agency (DIA), Director of the General Defense Intelligence Program, and Deputy Assistant Secretary of Defense for Intelligence and Security. Special Advisor to the US Strategic Command on Intelligence, Reconnaissance and Surveillance. Serves on the boards of the CIA Memorial Foundation and the National Cryptologic Museum. Masters Degree in Public Administration from the University of Arkansas and a Bachelor in Arts Degree in Political Science from Southern Arkansas University. Contact Info: dempsey_joan@bah.com
  • 14. Portia Boggia Davidson, Workforce Policy AdvisorUS Coast Guard Workforce Policy Advisor to the Commandant, HQ, U.S. Coast Guard in Washington, D.C. and Project Officer for the planning and execution of the landmark 2010 Diversity Leadership Summit. Served the US government for over 34 years in Europe, the Pacific and American regions and was among the first civilian women appointed as Deputy Commander in Gelnhausen, Germany during Desert Shield and Desert Storm conflicts. Career highlights include: University of Poznan Cultural Academic Specialist (Poland), Base Installation Operations Chief (Okinawa, Japan), Special Program Advisor (Intelligence and Security Command), Strategic Planner for the Army (Pentagon), and Chief Community and Family Support (Space and Missile Defense Command). Serves on the boards of the International Child Art Foundation, a project involving more than 3 million child artists in over 200 Countries, the U.S. States and Territories, and the Washington International Piano Arts Council. Active member of the American Federation of Radio and Television Artists Union (over 35 years), and free-lances as a professional radio and television advertiser/commentator. Bachelor of Science Degree in Education from St. Thomas Aquinas College, Certification in City Planning and Plan Implementation Management from University Columbia-Missouri, and completed Post Graduate Studies in Speech and Drama at Catholic University. Contact info: portia.m.davidson@uscg.mil
  • 15. Competencies by Core Ability Self-Awareness Social Awareness • Emotional Self-Awareness • Empathy • Accurate Self-Awareness • Service Orientation • Self Confidence • Organizational Awareness Relationship Management Self-Management • Developing Others • Self Control • Influence • Trustworthiness • Communication • Conscientiousness • Conflict Management • Adaptability • Leadership • Achievement Drive • Change Catalyst • Initiative • Building Bonds • Teamwork & Collaboration
  • 16. Table Of Contents Define Emotional Intelligence Identify the Core Abilities and Competencies of Emotional Intelligence Review sample Emotional Quotient (EQ) assessment questions Panelist Introduction and Discussion Q&A
  • 17. Thank you for your participation!