How much do you know about managing change

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Some people think that managing change is just common sense. Are you one of them? Could you be wrong? Find out by answering 10 important questions.

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How much do you know about managing change

  1. 1. How much do you know about Managing Change? www.warpspeedtraining.com
  2. 2. Change in organizations is constant. How skillful are you at managing it? Take the following self test and find out
  3. 3. Does your organization work in Silos? Source: http://labyrinthsolutions.biz/wordpress/
  4. 4. Beware of the Walls silos can build between Planning and Implementation
  5. 5. Test Your Change Management Knowledge 1. Which of the following is more responsible for failure of change projects than the others? a. Technology problems b. Failure to align organization structure with the change c. The disconnect between planning and implementation d. Failure to modify the measurement and reward systems to support the change Go to the next page for the correct answer
  6. 6. Test Your Change Management Knowledge 1. Which of the following is more responsible for failure of change projects than the others? a. Technology problems b. Failure to align organization structure with the change c. The disconnect between planning and implementation d. Failure to modify the measurement and reward systems to support the change
  7. 7. Wisdom from Jim Collins “The main point is to first get the right people on the bus (and the wrong people off the bus) before you figure out where to drive it.” Jim Collins, author of “Good to Great”
  8. 8. 2. When preparing to take on a challenging change project which of the following should you do before the others? a. Plan your communications for the project b. Recruit your steering committee and transition structure c. Create an inspiring vision d. Get employee input e. Provide a free buffet luncheon for your staff Test Your Change Management Knowledge
  9. 9. 2. When preparing to take on a challenging change project which of the following should you do before the others? a. Plan your communications for the project b. Recruit your steering committee and transition structure c. Create an inspiring vision d. Get employee input e. Provide a free buffet luncheon for your staff Test Your Change Management Knowledge
  10. 10. Wisdom from Carol Beatty My research has shown that one of the most important roles of a Change Leader was an ability to convince organization members that the change was necessary.
  11. 11. Test Your Change Management Knowledge 3. As the leader of a challenging change project, your most important task of the following five is: a. Selling the need for change b. Keeping your executive sponsor on board c. Starting and ending all meetings on time d. Acquiring a budget for the project e. Getting customer/client input
  12. 12. Test Your Change Management Knowledge 3. As the leader of a challenging change project, your most important task of the following four is: a. Selling the need for change b. Keeping the executive sponsor on board c. Starting and ending all meetings on time d. Acquiring a budget for the project e. Getting customer/client input
  13. 13. Wisdom from Bill Clinton Leadership means bringing people together in pursuit of a common cause, developing a plan to achieve it, and staying with it until the goal is achieved. - As quoted in Fortune magazine, April 7, 2014, p. 66
  14. 14. Test Your Change Management Knowledge 4. As the leader of a challenging change project your most valuable personal attribute will be: a. A sense of humour b. Perseverance c. Intelligence d. Extremely good looks e. Connections
  15. 15. Test Your Change Management Knowledge 4. As the leader of a challenging change project your most valuable personal attribute will be: a. A sense of humour b. Perseverance c. Intelligence d. Extremely good looks e. Connections
  16. 16. Wisdom from Daryl Conner Don’t allow resistance to become a detour… Not every expression of resistance is appropriate, nor should it be allowed to continue to the point of jeopardizing realization.
  17. 17. Test Your Change Management Knowledge 5. When faced with a persistent resister who is blocking your change project, your best option is: a. Ignore the SOB and move on b. Befriend the resister and invite him/her to your home for dinner c. Arrange for the resister to be “outsourced” d. Confront and ask for cooperation e. Appoint the resister to a committee
  18. 18. Test Your Change Management Knowledge 5. When faced with a persistent resister who is blocking your change project, your best option is: a. Ignore the SOB and move on b. Befriend the resister and invite him/her to your home for dinner c. Arrange for the resister to be “outsourced” d. Confront and ask for cooperation e. Appoint the resister to a committee
  19. 19. Wisdom from David Gergen A leader’s role is to raise people’s aspirations for what they can become and to release their energies so they will try to get there.
  20. 20. Test Your Change Management Knowledge 6. To get buy-in to the change you should communicate a change vision that appeals to your stakeholders’: a. Minds b. Hearts c. Personal Interests d. All three
  21. 21. Test Your Change Management Knowledge 6. To get buy-in to the change you should communicate a change vision that appeals to your stakeholders’: a. Minds b. Hearts c. Personal Interests d. All three
  22. 22. Wisdom from John Kotter People who participate will be committed to implementing change, and any relevant information they have will be integrated into the change plan.
  23. 23. Test Your Change Management Knowledge 7. Your best chance of getting genuine commitment to the change from stakeholders is by: a. Promising free iPads for everyone b. Informing them constantly c. Involving them d. Giving them a raise for their cooperation e. Surveying them for their concerns
  24. 24. Test Your Change Management Knowledge 7. Your best chance of getting genuine commitment to the change from stakeholders is by: a. Promising free iPads for everyone b. Informing them constantly c. Involving them d. Giving them a raise for their cooperation e. Surveying them for their concerns
  25. 25. Wisdom from Benjamin Franklin If you fail to plan, you are planning to fail
  26. 26. www.warpspeedtraining.com Test Your Change Management Knowledge 8. Which of the following is the most important to change implementation success? a. Planning the rollout b. Training for the new skills required c. Organizing a celebration dinner d. Getting new processes and systems in place e. Trying pilot projects before full implementation
  27. 27. Test Your Change Management Knowledge 8. Which of the following is the most important to change implementation success? a. Planning the rollout b. Training for the new skills required c. Organizing a celebration dinner d. Getting new processes and systems in place e. Pilot projects before full implementation
  28. 28. Test Your Change Management Knowledge 9. A good rollout plan must include: a. A clear explanation of why the change is necessary b. A vision of what the organization will be like after the change is implemented c. A high-level blueprint of how the change project will proceed, who will be involved, goals and timelines, etc. d. A training schedule e. All of the above
  29. 29. Test Your Change Management Knowledge 9. A good rollout plan must include: a. A clear explanation of why the change is necessary b. A vision of what the organization will be like after the change is implemented c. A high-level blueprint of how the change project will proceed, who will be involved, goals and timelines, etc. d. A training schedule e. All of the above
  30. 30. When integrated in the delivery of a project or initiative, project management and change management together provide a unified approach for achieving the desired results and outcomes of organizational change. - Change Management Learning Center, Prosci
  31. 31. Test Your Change Management Knowledge 10. When should change management be integrated into project management? a. At the problem phase b. At the planning phase c. At the design phase d. At the implementation phase e. None of the above
  32. 32. Test Your Change Management Knowledge 10. When should change management be integrated into project management? a. At the problem phase b. At the planning phase c. At the design phase d. At the implementation phase e. None of the above
  33. 33. Too Late!!!!
  34. 34. Project Management and Change Management – Ideal Integration Problem or Opportunity – Integrate Change Management Planning – Integrate Change Management Design – Integrate Change Management Development – Integrate Change Management Implementation – Integrate Change Management Business Process Improvement
  35. 35. NEEDTO KNOW MORE? Contact me for more information about our online and face-to-face courses in Change Management for your organization DrCarol@warpspeedtraining.com
  36. 36. We are experts in Change Management training for Managers Click on Managers and Supervisors for descriptions of our suite of courses www.warpspeedtraining.com

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