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Inbox 2.0: Increasing Your Personal Productivity with Email in a Web 2.0 World

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    Inbox 2.0: Increasing Your Personal Productivity with Email in a Web 2.0 World - Presentation Transcript

    1. Inbox 2.0: Increasing Your Personal Productivity with Email in a Web 2.0 World . August 2008 Chris Bonney Speaker/Writer/Trainer VP of client services at Vanguard Technology [email_address]
    2. www.chrisbonney.com chris@chrisbonney.com
    3. What We Want
      • Be more productive
      • Less stressed
      • Fewer distractions
      • Better organization
      • More free time
      www.chrisbonney.com [email_address]
    4. How Can We Get It?
      • An empty inbox?
      • Fewer irrelevant emails coming in?
      • Better written emails?
      • Less SPAM?
      • Fewer reply to alls?
      www.chrisbonney.com [email_address]
    5. www.chrisbonney.com chris@chrisbonney.com Email Today Jim Epler
      • Over 100 Billion a Day
      • Over 160 Email Sent/Received Each Day
      • 1.6 Billion Users by 2011
      • - The Radicati Group
      www.chrisbonney.com [email_address]
      • $308 billion dollars is wasted each year managing irrelevant e-mail
      • - Cohesive Knowledge
      • Over 20% of Our Time is Spent on Email
      • - Information Worker Productivity Institute Research
      www.chrisbonney.com [email_address]
      • People typically check email over 30 times an hour
      • - Glasgow University and Paisley University in Scotland
      • 95% of all email is SPAM
      • - Barracuda Networks
      www.chrisbonney.com [email_address]
      • 70% of people say they are overwhelmed by information
      • - Workplace Productivity Survey
      • Two in five workers say they are headed for a data “breaking point”
      • - Workplace Productivity Survey
      www.chrisbonney.com [email_address]
    10. Don’t Forget These
      • BacN
      • Colleague SPAM
      • Email apnea
      • Email bankruptcy
      • Email-free Friday
      • Email tattoo
      • E-Quake
      www.chrisbonney.com [email_address]
    11. Here’s Why It’s Happening
      • Ease of use
      • Sheer volume
      • Culture of business
      • Lack of appropriate technology
      • Ad hoc approach
      www.chrisbonney.com [email_address]
    12. The Before and After of Email www.chrisbonney.com [email_address]
    13. Intention
      • Be honest with yourself
      • CYA?
      • Show you’re working late?
      • Buying yourself time?
      • Just a great excuse?
      www.chrisbonney.com [email_address] What’s Your Intention?
    14. You: The Writer www.chrisbonney.com [email_address] You: The Writer
    15. www.chrisbonney.com chris@chrisbonney.com One name only.
    16. www.chrisbonney.com chris@chrisbonney.com Intention? Addressed in email? Relevant?
    17. www.chrisbonney.com chris@chrisbonney.com BCC: Don’t use it.
    18. www.chrisbonney.com chris@chrisbonney.com Have one Persuasive Relevant Don’t use old email Codes
    19. www.chrisbonney.com chris@chrisbonney.com NRN – No response necessary AR – Action required URG - Urgent EOM – End of message RR – Review requested
    20. www.chrisbonney.com chris@chrisbonney.com A stands for action B stands for background. C stands for close. A B C
    21. www.chrisbonney.com [email_address]
    22. www.chrisbonney.com [email_address]
    23. www.chrisbonney.com [email_address]
    24. www.chrisbonney.com chris@chrisbonney.com
    25. RAISE Rule
      • R- Relevant
      • A – Actionable
      • I – Informative
      • S – Succinct
      • E – Expectations understood
      www.chrisbonney.com [email_address]
    26. Electronic Legacy
      • What does your email say about you?
      • Companies monitor email
      • It’s out there somewhere forever
      • In the CEO’s inbox
      www.chrisbonney.com [email_address]
    27. www.chrisbonney.com chris@chrisbonney.com "Can I quit now? Can I come home?"
    28. The After
      • Is an empty inbox right for you?
      • Take a big step back
      • What your inbox has become
      • Number of email accounts
      • Email’s Natural Law
      • Email As A Media
      • Email ritual
      • 3-Minute rule
      • One touch rule
      www.chrisbonney.com [email_address]
    29. Empty Inbox Right For You?
      • 64 seconds
      • Calendar
      • Document repository
      • Address book
      • Archive
      www.chrisbonney.com [email_address] Your Inbox
    30. Take A Big Step Back www.chrisbonney.com [email_address] Take A Step Back
    31. What Your Inbox Has Become
      • To-do list
      • Calendar
      • Document repository
      • Address book
      • Archive
      www.chrisbonney.com [email_address]
    32. Number Of Email Accounts
      • Business
      • Personal
      • Inbound Only
      www.chrisbonney.com [email_address]
    33. Email’s Natural Law
      • Send fewer, get fewer
        • Discriminate
        • Master timing
        • Address book
      www.chrisbonney.com [email_address] Email’s Natural Law
    34. www.chrisbonney.com chris@chrisbonney.com Email as a media
    35. www.chrisbonney.com chris@chrisbonney.com Is a click just a click?
    36. Email Ritual
      • Truth about multi-tasking
      • 4 times a day
      • Don’t cheat
      • 2-minute rule
      • Touch it once
      www.chrisbonney.com [email_address]
    37. www.chrisbonney.com chris@chrisbonney.com www.xobni.com
    38. ClearContext Slide www.chrisbonney.com chris@chrisbonney.com
    39. About BlackBerrys
      • Not CrackBerry…HackBerry
      • Excuse for curt responses
      • Apologies for typos – where else is this accepted? Why has urgency trumped quality?
      • Perpetuates 24/7 culture
      • Creates unsustainable expectations
      www.chrisbonney.com [email_address]
    40. Outlook Tips and Tricks
      • Set up a rule for CC emails
      • Drag an email right into your task bar
      • Right click on message to set insta-rule.
      • Tell people how you like to “do” email
      • Ask people how they like to “do” email
      www.chrisbonney.com [email_address]
    41. 7 Key Takeaways
      • 3 accounts
      • Discipline of necessity, focus
      • Provocative subject lines
      • Format
      • Check 4 times a day
      • 2-minute rule
      • Touch it once
      www.chrisbonney.com [email_address]
    42. Contact
      • Materials: www.chrisbonney.com/nace
      • Email: [email_address]
      • Web: www.chrisbonney.com
      • Blog: http://chrisbonney.typepad.com
      • Book: www.blackberrybook.com
      • Twitter: @chrisbonney
      • YouTube: www.youtube.com/cbbonney
      www.chrisbonney.com [email_address]
    43. Books And Blogs
      • BOOKS
      • Hamster Revolution - by Mike Song, Vicki Halsey, Tim Burress
      • Send: The Essential Guide to Email for Office and Home – David Shipley and Will Schwalbe
      • Managing Your E-mail- Christina Cavanagh
      • Bit Literacy – Mark Hurst
      • Total Workday Control – Michael Linenberger
      • BLOGS/SITES
      • Tim Sanders – www.emailatoz.com
      • Randall Dean – www.randalldean.com
      • 43 Folders – www.43folders.com
      www.chrisbonney.com [email_address]
    44. Photo Credits
      • Stressed – Christian Heilmann - http://www.flickr.com/people/codepo8/
      • State of Email – Jim Epler - http://www.flickr.com/people/epler/
      • Intention – Derrick Tyson - http://www.flickr.com/people/derricksphotos/
      • So now what - CarbonNYC - http://www.flickr.com/people/carbonnyc/
      • Before and After – Tracy Collins - http://flickr.com/people/tracy_collins/
      • Remote – iwantanimac - http://www.flickr.com/people/iwantanimac/
      • Typewriter – bluelineswinger - http://www.flickr.com/people/deletia/
      • Terminator 3 – www.thecia.com
      • Smile – Jason Rogers - http://www.flickr.com/people/restlessglobetrotter/
      • Laundry – Emily - http://www.flickr.com/people/ebarney/
      • Natural law – Steve Jurvetson - http://www.flickr.com/people/jurvetson/
      www.chrisbonney.com [email_address]

    + Chris BonneyChris Bonney, 2 years ago

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