The document summarizes a presentation given by Dom Sagolla about the history and use of Twitter. It provides statistics about tweet growth and usage between 2009 and 2010. It also discusses how companies can use Twitter to improve business by building better relationships with customers and gaining new customers through a social media presence.

1. Twitter Review of Cumbre del Futuro Costa Rica, 2010 Jonathan Brumley LLBean Inc

2. Changing the World with 140 Characters

5. Twitter History

10. Some Twitter Numbers

19. Twitter & Business

20. “ People do business with people not companies”

21. LLBean on Twitter

24. Better Business

26. FUN

28. SIMPLE

30. SOCIAL