SAP Solution BriefSAP for Public Sector             PUBLIC SECURITY: A MANDATE OF                                  THE HIG...
In addition to SAP BusinessObjects BI                                                                          Figure: Xce...
Pennsylvania, the advanced SAP tech-         electronic toll collection, and postal           Citizens have a rightnology ...
QUICK FACTS                                                                          /contactsapSumma...
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Public security a mandate of the highest order sap software helps state ci os fulfill responsibilities (us letter)[1]


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Public security in the United States has never been more important than it is today. Border security, biological threats, natural disasters, and threats to our port authorities are all issues that demand
the attention of the security conscious state CIO. State CIOs are mandated not only to keep their constituents safe but also to provide transparency. Discover how fulfillment of these directives can also yield safety in times of emergency, disaster, and community threat.

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Public security a mandate of the highest order sap software helps state ci os fulfill responsibilities (us letter)[1]

  1. 1. SAP Solution BriefSAP for Public Sector PUBLIC SECURITY: A MANDATE OF THE HIGHEST ORDER SAP® SOFTWARE HELPS STATE CIOs FULFILL RESPONSIBILITIESPublic security in the UnitedStates is now of the highestimportance. State CIOs Public security in the United States has Leading Software to Increaseare mandated to keep their never been more important than it is Public Securityconstituents safe and provide today. Border security, biological threats, natural disasters, and threats to our port Executive decision makers often findabsolute transparency to authorities are all issues that demand that they are unable to develop proactivethem as well as to their the attention of the security conscious plans because the information they state CIO. State CIOs are mandated not need to do so is scattered throughoutagencies. SAP® solutions only to keep their constituents safe but disparate data sources. As a result, thefor public security help also to provide transparency – for their CIO is challenged to meet constituents’ actions, their budgets, their operations expectations as well as their own inter-government agencies fulfill – to their constituents as well as to the nal requirements for situation analysesthese all-important directives. agencies they deal with. Citizens have a and risk assessments. SAP software right to know how their governments enables you to gain a 360-degree are spending money and that they are view of your agency or organization taking reliable, responsible measures to through its extract, transformation (data keep them safe in times of emergency, cleansing), and load processes. The disaster, and community threat. software adds useful functionality for data filtering, data federation, and SAP® software can provide a 360-degree unstructured data searches. With the view of the agency, which is a necessity SAP BusinessObjects™ portfolio, you for operational performance. This visibility can access the most up-to-date public delivers transparency and enables the security data in the format that you delivery of public statistics on outcomes need, when you need it. You can turn such as crime detection rates and rates your raw data into knowledge to help you of repeat offenses. Because the soft- perform enhanced situational analyses ware integrates data, CIOs are able to and risk assessments, which translates provide one version of the truth. With a into higher public security and more- 360-degree picture of their agencies effective public safety tools. through this integration of data, state CIOs can publish the results of their SAP BusinessObjects business intelli- policies and actions to their constituents gence (BI) solutions represent market- in a reliable and auditable manner. CIOs leading BI software that can help you are better able to detect risk and threat, increase transparency for your agencies make timely and accurate decisions, and and constituents. According to the respond appropriately and as quickly as International Data Corporation,1 SAP possible to any and all threats. is the leading vendor in BI tools and performance management and analytic applications. This same excellence in performance can be found in the SAP for Public Sector solution portfolio. 1. Worldwide Business Analytics Software 2009–2013 Forecast and 2008 Vendor Shares, IDC #219383, August 2009; Worldwide Financial Performance and Strategy Management 2008 Vendor Shares: Market Consolidation Drives Domination, IDC #218656, June 2009; Worldwide Business Intelligence Tools 2008 Vendor Shares, IDC #218598, June 2009.
  2. 2. In addition to SAP BusinessObjects BI Figure: Xcelsius®solutions, SAP offers public security Softwaresoftware supporting:• Justice management• Identity management• Incident and investigative case management• Integrated incident and emergency management• Property and evidence tracking• Enterprise content managementTwo Key DifferentiatorsSAP solutions for public security providefunctionality supporting two key differ-entiators: auditability and comprehensivetechnology. Functions supporting audi- knowledge-led performance. It promotes and prevent disaster and prepare forbility make it possible to trace data informed and engaged stakeholders emergencies. In addition, the softwareback to its source, an important feature and provides innovative cross-agency enhances the ability to respond to andfor CIOs when tracking data during risks, service delivery models. recover from the consequences ofthreats, and disasters. The comprehen- emergencies. Should disaster strike,sive technology provided by the SAP Incident and Investigative Case critical infrastructure processes, com-software starts with a business process Management munications, or health-care servicesplatform and includes support for The sophisticated SAP technology may be disrupted. In such cases, SAPessential functions like extract, trans- delivers a platform for managing inves- software can provide a detailed analysisform, and load; business intelligence; tigation lifecycles, incident recording, of a situation, complete with recommen-and performance management. activity management, intelligence, and dations for the best strategy to return identity handling. With the 360-degree the critically affected service back toJustice Management view it provides, SAP software enables normal operations as quickly as possible.SAP provides a sophisticated solution automation and standardization of inves-for justice management designed with tigative processes and management of Agencies like the Federal Emergencyyour state’s needs in mind as well as digital and physical content. CIOs can Management Agency (FEMA) in thesolutions to boost your case manage- achieve improved visibility of cases, United States recognize the value ofment performance. The software in- resources, and activities, which results partnering with SAP. FEMA is savingcludes a collection of tools that enable in enhanced investigative outcomes for nearly US$1.6 million annually in IT costsyour courts and other justice agencies public sector agencies. alone due to the reduction in staffto manage end-to-end processes for required to produce and analyze reports.administering justice. With them, you Integrated Incident and Emergencycan manage electronic content and on- Management A Leader in Public Safetyline services as well as, for example, CIOs, executive decision makers,process the payment of fines. community officials, and communities An example of how SAP software can count on SAP software to provide contributes to guarding public safety isThrough its reliable and expert soft- them with consistent, accurate, real-time, the support it gives Emergency Medicalware support, SAP makes clear its shared data as well as comprehensive Associates (EMA) – a provider of emer-commitment to enabling sustainable risk assessments. In facilitating situa- gency services to hospitals and healthand inclusive justice. SAP delivers tional awareness, the software helps systems – to combat the swine flu. Atservice excellence and helps advance increase the CIO’s capacity to anticipate work in New Jersey, New York, and
  3. 3. Pennsylvania, the advanced SAP tech- electronic toll collection, and postal Citizens have a rightnology helps to track H1N1 virus out- services. The SAP for Public Sectorbreaks. Using SAP BusinessObjects BI solution portfolio helps governments to know how theirsolutions, EMA determines where med- maximize their public value by fulfilling governments areical resources are most needed. Data specific agency, program, and legislativeis collected from 1.2 million patients requirements and driving cost-based, spending money andannually; detailed diagnostic information collaborative outcomes across agencies that they are takingis pulled from 1,300 monthly reports. both within the enterprise and acrossEMA sets specific targets and alarm organizational boundaries. reliable, responsiblenotifications to trigger alerts when swine measures to keepflu–related symptom data exceeds Find Out Morestandard-deviation thresholds. Local To learn more about how the SAP for them safe in times ofhospitals and federal organizations Public Sector solution portfolio and emergency, disaster,are then alerted, and they prepare for SAP solutions for public security canoutbreaks based on the information help you, call your SAP representative and community threat.provided. today or visit us on the Web at in the Public Sector and understand their requirements. This SAP: Delivering IT-Powered understanding is then systematicallyThe SAP for Public Sector solution Business Innovation transmitted to research and develop-portfolio, which includes SAP solutions ment groups of experts who tailorfor public security, helps governments SAP delivers products and services that the solutions to meet the needs of theunify and optimize their public adminis- help accelerate business innovation for public sector customer while providingtration processes. Governments also our customers. We believe that doing a scalable, configurable solution thatget support in delivering responsive so will unleash growth and create sig- integrates into the larger IT landscape.line-of-business services and fulfilling nificant new value – for our customers,their program and policy outcomes. SAP, and, ultimately, entire industries Helping State Governments BecomeSAP solutions provide the flexibility and the economy at large. Today, Best-Run Governmentsand adaptability to help governments’ customers in more than 120 countries Our vision is for state governments ofIT capabilities evolve with changing run SAP applications – from distinct all sizes to become best-run govern-legislation, regulations, and stakeholder solutions addressing the needs of small ments. In today’s challenging environ-requirements. businesses and midsize companies to ment, best-run governments have clarity suite offerings for global organizations. across all aspects of their business,SAP has served the global public sector which allows them to act quickly withmarketplace for 30 years, spanning over Cities, Counties, and States Rely on increased insight, efficiency, and flexi-1,500 federal, central, state, regional, SAP for Public Security bility. By using SAP solutions, CIOsand local government agencies world- SAP is able to help thousands of cus- from states of all sizes can reducewide. The comprehensive SAP offering tomers globally within the public sector. costs, optimize performance, and gainextends beyond traditional public admin- We are dedicated to thoroughly under- the insight and agility needed to closeistration to support a wide range of standing the needs of the U.S. public the gap between strategy and execution.government-specific processes. The sector market, in particular within the To help our customers get the most outbreadth of functionality includes support area of public security. Our product of their IT investments so that they canfor social services, tax and revenue development is influenced in a significant maximize their business performance,management, constituent services, case way by key clients, focus groups, and our professionals deliver the highestmanagement, grants management, advisory panels. We have established level of service and support.records and document management, communication networks that enable usasset management, public security, to maintain contact with our customers
  4. 4. QUICK FACTS /contactsapSummaryPublic security in the United States is now of the highest importance. State CIOs aremandated to keep their constituents safe and provide absolute transparency to them aswell as to their agencies. The SAP for Public Sector solution portfolio, which includesSAP® solutions for public security, and the SAP BusinessObjects™ business intelligencesolutions help government agencies fulfill these all-important directives. SAP softwareprovides actionable information, which increases agility of response and enables stateCIOs to allocate resources effectively to face threats and natural disasters as well assecurity and safety risks.Business Challenges• Provide the 360-degree view that is necessary for operational requirements• Anticipate, prevent, and contain biological threats• Swiftly rectify damage incurred from natural disasters• Increase transparency for agencies and constituents• Meet constituents’ expectations regarding situation analyses and risk assessmentsKey Features• Provide one version of the truth by integrating data• Gain 360-degree view of agency or organization through extract, transformation (data cleansing), and load processes• Expedite justice processes through sophisticated tools that help manage electronic content and online services• Automate and standardize investigative processes through a sophisticated platform for managing investigation lifecycles, incident recording, activity management, intelligence, and identity handlingBusiness Benefits• Reduced response time to threats through timely and accurate decisions• Higher public security and more effective public safety tools through ability to perform enhanced situational analyses and risk assessments based on raw data• Enhanced investigative outcomes through improved visibility of cases, resources, and 50 097 475 (09/11) Printed in USA. ©2009 by SAP AG. activities All rights reserved. SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP Business ByDesign, and other SAP products andFor More Information services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany andTo learn more about how the SAP for Public Sector solution portfolio and SAP solutions for other countries.public security can help you, call your SAP representative today or visit us on the Web at Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects S.A. in the United States and in other countries. Business Objects is an SAP company. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies (“SAP Group”) for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.