Welcome toLibrary and IThttp://unihub.mdx.ac.uk/study/library020 8411 6060<br />
What do Library and IT do?<br />Resources<br />Equipment loan<br />Student computers<br />Wi-Fi access<br />Experts<br />
UniHub home page and loginhttp://unihub.mdx.ac.uk<br />
Library and IT home pagehttp://unihub.mdx.ac.uk/study/library<br />
myUniHub password<br />To get the best from our resources....<br />...always log in to myUniHub<br />Password reset:  Plea...
Self service<br />Issue<br />Renew<br />Return<br />Reservations<br />Payments<br />Computer and room booking<br />
Where can I get help?<br />Help Desk<br />Roaming staff<br />Expert advice<br />Phone help<br />Online help<br />Learner D...
Help desks and roamers<br />If you need help… <br /><ul><li>Finding something
Not sure what to do
Someone to speak to</li></ul>Help desks on ground floor<br />Roaming staff<br />Please ask us<br />
Expert advice<br /><ul><li>Finding and accessing resources
Subject specific enquiries
IT support
Drop ins
Appointments
Training sessions</li></li></ul><li>Phone and online help<br />WebHelpDesk:  020 8411 6060 <br />Ask a Librarian 	<br />Li...
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Welcome to learning resources presentation september 2011

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This session is designed to introduce you to Learning Resources.

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  • WelcomeIn this session we are going to cover:What help Library and IT providesEvacuation procedure – if fire alarm sounds or a member of staff asks you to leave, go quickly to the nearest fire exit. (Point to the nearest back stairs)Toilets are located on each floor at the far end of the wings
  • You will find that the library here is much bigger then you are used to. When people think of a library the first thing that comes into their minds are books but Middlesex library has much more than just books: (Allow images to appear, then talk through what we have.)(Pic 1) books(Pic 2) electronic books, (Pic 3) journals and e-journals(Pic 4) databases(Pic 5) e- newspapers(Pic 6) place to study(Pic 7) Wireless access(Pic 8) laptops that you can borrow. (Pic 9) Expert advice when you need it
  • Unihub is the university student portalBasic library and IT information is on the library and IT home page via Your study tab (next slide)BUT for library e-resources that we pay for Information about you and your course Access to coursework Messages to you from the University and your tutorsYou must log in! Login via myUniHub tab (to be replaced by login box soon)Recommend that you log in to myUnihub everyday to checkTo get access to library e-resources you must go to the My Library box to make things work (will be changed by 4/10/11)
  • Library and IT homepage covers:Library services e.g. Opening HoursStudy and research resources, e.g Library catalogue, e-journalsIT resources e.g. Computer availability, print and copy paymentHelp and support, e.g. Web help deskLibrary newsYou will need to scroll down to see all of this page
  • So just to remind you: To see your personal information and course materials you need to log in to My UniHub.You need to log in to access: Library e-resources.Email from the University and your tutors.Please register for password reset so you can do it yourself rather than having to phone us up or visit the library.(In case asked: IT user id is on ID card, password is M number plus first three letters of month of birth)
  • There are self service machines you can use it issue, return and renew your books and to pay any library charges.In each printer pod there is a PC which you can use to top up your printing account online. Debit and credit cards can be used. Or you can use this blue machine to pay with cash.Please use the Kiosk PCs for computer and room bookings.
  • Summary pageAny questions so far?I am now going to talk about these different ways you can get help when you need it.
  • Go to the ground floor help desks if you need help with finding things or are not sure what to do.Roaming staff wear blue t-shirts.
  • Expert advice zone 1st floor staffed over lunchtimes, with appointments and drop ins at other times Find and access e-resources Subject specific enquiries or refer you to the right person Academic IT needs, software, wireless set up etc 1-1 support by drop in if staff free or by appointment Group Training Sessions often as part of your course
  • Web Helpdesk (phone and email)for all general University enquiries including:Password problemsLibrary and IT enquiriesPhone help = 08:00-21:00 Monday to Friday, 09:00-21:00 Saturday and Sunday.Ask a Librarian: contact your Librarian if you have an enquiry regarding your subject, research, selecting and using resources etc. We aim to answer enquiries within 24 hours.Library Subject Guides:guide for each subject – find yoursMiddlesex Uni App: browse the library catalogue and check library computer availability on each campus, manage your library account as well as search for useful contacts and view campus locations on Google maps. Plus UniFacebook and Twitter for the latest news.
  • We also work closely with our colleagues in the LDU who offer these services:Help and advice available for everyone:students who are doing well and students who want to do better, home and international students. Located in the Williams Building (WG47) (blue building opposite College Building outside of Sheppard Library)LDU Learning Lounge: Open for students Mon-Fri 10.00-17.00. This is a drop-in academic enquiry point.
  • Informal study: Space for students to work individually, but you can chat.Group study: Space and facilities that enable student to work together easily around a single computer. There are a small number of these areas with computers provided or you can use other informal study spaces with a laptop.Silent study: usually in rooms with doors, plus the Law Wing. Please respect this and don’t use it for group work.You can book S202 and S223 for yourselves using the booking facility on one of the kiosk PCs.Phones: Please put your mobile on silent / vibrate only and respect those around you.Hot and cold drinks and cold food only can be consumed in the library. 
  • Your Middlesex ID Card gives you:Proof of ID for the safety of everyone on campusAccess to the Library and other Campus buildings such as lecture theatres, classrooms, labs etcAllows you to borrow books and other materials from the library. You can borrow 12 books (Undergraduate) and 14 books (Postgraduate)
  • IT user ID and password also used for printing and photocopying.(Black&amp;White may change to BlackandWhitetbc)
  • Waterstones Bookshop located in QuadComputerfixes located on 2nd floor of Sheppard LibraryHendon Public Library: nearby with study spaces, pcs, books and other resources.Special collections e.g. Comics, fashion, historic adverts, law library, films on DVD.Moda: Our museum collection. See their web site for more information.
  • Ask for questionsFAQs sheets will be supplied by Charlie
  • Welcome to learning resources presentation september 2011

    1. 1. Welcome toLibrary and IThttp://unihub.mdx.ac.uk/study/library020 8411 6060<br />
    2. 2. What do Library and IT do?<br />Resources<br />Equipment loan<br />Student computers<br />Wi-Fi access<br />Experts<br />
    3. 3. UniHub home page and loginhttp://unihub.mdx.ac.uk<br />
    4. 4. Library and IT home pagehttp://unihub.mdx.ac.uk/study/library<br />
    5. 5. myUniHub password<br />To get the best from our resources....<br />...always log in to myUniHub<br />Password reset: Please register!<br />Login to myUniHub and follow the links<br />
    6. 6. Self service<br />Issue<br />Renew<br />Return<br />Reservations<br />Payments<br />Computer and room booking<br />
    7. 7. Where can I get help?<br />Help Desk<br />Roaming staff<br />Expert advice<br />Phone help<br />Online help<br />Learner Development Unit (LDU)<br />
    8. 8. Help desks and roamers<br />If you need help… <br /><ul><li>Finding something
    9. 9. Not sure what to do
    10. 10. Someone to speak to</li></ul>Help desks on ground floor<br />Roaming staff<br />Please ask us<br />
    11. 11. Expert advice<br /><ul><li>Finding and accessing resources
    12. 12. Subject specific enquiries
    13. 13. IT support
    14. 14. Drop ins
    15. 15. Appointments
    16. 16. Training sessions</li></li></ul><li>Phone and online help<br />WebHelpDesk: 020 8411 6060 <br />Ask a Librarian <br />Library Subject Guides<br />Access via UniHub<br />Free Middlesex University app for Android, Blackberry and iPhone<br />http://www.flickr.com/photos/sharynmorrow/30586814/<br />
    17. 17. Learner Development Unit (LDU) <br /><ul><li>Academic writing and English language
    18. 18. Numeracy and dyslexia support
    19. 19. Help and advice available for everyone
    20. 20. LDU Learning Lounge, Williams Building
    21. 21. See UniHub for more information</li></li></ul><li>Places to study<br />Informal study <br />Group study <br />Silent study<br />You can book rooms S202 and S223<br />Please remember...<br />Use your phone sensitively and sensibly<br />Hot or cold drinks and cold food only <br />
    22. 22. Your Middlesex ID card gives you:<br />Access to University buildings<br />Library borrowing at all Middlesex Uni libraries<br /> 12 books (undergraduates)<br /> 14 books (postgraduates)<br />MDX ID: For Example - M0012345<br />IT User ID: For Example - AB123<br />Keep your card with you<br />
    23. 23. Printing and photocopying<br /><ul><li>Credit your print /copy account by making an online payment orbyputting money in the kiosk</li></ul>A4 Black and white 5p<br /> A4 Colour 25p<br /> A3 Black and white 10p<br /> A3 Colour 50p<br /><ul><li>Send work to the printer:</li></ul> HE-Black&White-Open<br /> HE-Colour-Open<br /><ul><li>You have to log into the copier/ printer/ scanners
    24. 24. Printing is automatically double sided</li></ul>For TP<br />
    25. 25. Plus...<br /><ul><li>Waterstones Bookshop (Quad)
    26. 26. Computerfixes (2nd floor)
    27. 27. Hendon Public Library
    28. 28. Special collections
    29. 29. MODA: Museum of Design & Domestic Architecture</li></li></ul><li>What next?<br />This presentation is available on our website<br /> Course related training later this term<br />Ask us for help<br />Any questions?<br />

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