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Web 2.0 for Lawyers, 2009


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    • 1. Web 2.0 for Lawyers: Reposition Yourself on the Internet Kate Fitz April 16, 2009
    • 2. What is Web 2.0?
    • 3. Intro to Web 2.0
      • Amorphous buzzword attached to any new Internet phenomenon
      • Core concept: Software and services that enable easy publishing, reader/user participation, and the re-use of data in many formats
      • “ Participatory Internet” or the “Read/Write Web”
      What is Web 2.0?
    • 4. Web 1.0: web as information source. Websites send info to remote users Web 2.0: web as participation platform. Users share info on a central hosting service using online software, without building their own site Ex: Ex:
    • 5. Web 1.0: users with comments or complaints e-mail the webmaster Web 2.0: users with comments or complaints can enter public comments right on the site, allowing dialog
    • 6. Web 1.0: users find information by searching or using pre-written indices Web 2.0: users “tag” sites, photos, etc. with keywords that make sense to them, and find information using tags others have applied in the past Ex:
    • 7. Web 1.0: users must visit websites to see any updates Web 2.0: users can subscribe to updates and be notified of new material automatically
    • 8. Web 1.0: webmasters code hyperlinks in their sites to send users to other sites Web 2.0: site creator can easily embed material from other sites using pre-built “widgets” Book cover widget from “LibraryThing”
    • 9. Who uses web 2.0?
    • 10. /
      • Social networks:
      • 35% of adult internet users have a profile on an online social network; 65% of teens 12 to 17 years old, have a profile on an online social network
      • 60% of adults restrict access to their friends; 36% allow anyone to view their online profiles.
      • Pew Internet Project Data Memo, “Adults and social network websites,” January 14, 2009
    • 11. /
      • “Micro-blogging:”
      • 11% of adults use Twitter;
      • ~20% of adults under 35
      • Pew Internet Project Data Memo, “Twitter and status updating,” Feb 2009
    • 12. /
      • Tagging:
      • 28% of internet users have tagged or categorized content online such as photos, news stories or blog posts
      • Pew Internet & American Life Project, January 31, 2007
    • 13. /
      • Wikis:
      • 36% of online American adults consult Wikipedia
      • It is particularly popular with the well-educated and current college-age students
      • Pew Internet & American Life Project, April 2007
    • 14. More sign up every day
    • 15. Web 2.0 tools …and how you might use them Building professional reputation Blogs, Twitter, podcasts
      • Finding facts, people
      • Networking
      Social networks – Facebook, LinkedIn Collaborative work Wikis, concept maps, collaborative editing
      • Keeping current
      • Researching law, facts, background
      Blogs, podcasts, Twitter
    • 16. Blogs
      • Many are free
      • Easy to create and post
      • Readers can subscribe for automatic updates
      • Readers can comment– popular posts may spark a dialog
    • 17. Personal interests
    • 18. Groups and organizations
    • 19. News and commentary
    • 20. Subscribe to updates with an “RSS feed reader” (aggregator)
      • Bloglines –
      • Google Reader –
      • Microsoft Outlook 2007 (ex: )
      • See also:
      RSS (“Really Simple Syndication”) refers to the computer code used to generate news feeds.
    • 21. Subscribing to blogs
      • Blogs in Plain English (Common Craft Show) 2:58 min
      • Somewhere on the blog will be a link to subscribe
      • Look for text “Subscribe to this blog” or a button:
      • RSS and Atom are two “languages” that enable subscriptions. Either will work in most readers
      • Click the button. The next steps vary slightly from feed reader to feed reader
    • 22. Most, if not all, blogs have a feed link somewhere
    • 23. Sometimes subtle
    • 24. Sometimes really subtle
    • 25. Lots of subscription options for your convenience
    • 26. Lots of subscription options for your convenience
    • 27. You can even subscribe to a blog that lets you know about new law blogs
    • 28. Getting your RSS updates - Bloglines List of new items for this feed only ( List of subscribed blogs (# of unread posts in parentheses) Click headline to visit original blog post
    • 29. Getting your RSS updates - Google List of new items – view by headline or brief summary List of subscribed blogs Click either arrow to visit original blog
    • 30. Click post titles for more info or to visit the blog
    • 31. Podcasts and “vodcasts”
      • Audio and video recordings delivered by an RSS subscription to feed reader
    • 32. Video and photo sharing
      • YouTube (and and Truveo and YahooVideo and…)
      • (and and and…)
      • Allow tagging, comments, responses
      • What has your opponent (or your client) posted?
    • 33. Twitter
      • Twitter in Plain English (Common Craft Show) 2:23 min
    • 34. Dialog between twitterers
    • 35. Twitter
      • Sixteen Reasons [for Lawyers] to Tweet on Twitter By Robert J. Ambrogi http:// / pubArticleLT.jsp?id =1202426490041
      • US Govt Twitterers:
        • http://
        • govtwit -directory /
    • 36.  
    • 37. Downsides?
      • “ Fail whale”
      • Backlash?
      • Ethical/confidentiality/ atty-client relationship issues for lawyers
    • 38.
      •  break 
    • 39. Social Networks
      • Social Networking in Plain English (Common Craft Store) 1:47 min
      • Examples:
        • MySpace – high school
        • Facebook – college, young adults
        • LinkedIn – professional networking
        • Ning – private networks anyone can create
        • Martindale – new networking site aimed just at lawyers
        • Social Networking: For Lawyers Only? By Robert J. Ambrogi
    • 40. LinkedIn: Connections , groups, more
    • 41. Making connections
    • 42. Facebook - casual Updates from friends, shared photos, little games, direct messages (replacing email), live chat if you happen to be online at the same time as a friend.
    • 43. MySpace – very casual
    • 44. Special-purpose social networks
    • 45. Networks just for lawyers Robert Ambrogi’s LawSites Social Networking for Lawyers (Part One of Two) May 2008 Social Networking for Lawyers (Part Two of Two) June 2008
    • 46. Other Web 2.0 sites?
      • Retail: and eBay and…
      • Professional: Slideshare and and…
      • Collaborative: wikis and concept mapping and document editing… (more on these later!)
    • 47. Questions?
    • 48. Investigation and discovery
      • Information from the social web can play a role in criminal, torts, workers comp, IP and trade secret cases, defamation, family law…
      “ As social networking websites continue to take the world by storm, there is a plethora of helpful (and hurtful) information for the savvy attorney.” * *
    • 49. Searching blogs
      • General purpose search engines
      • http:// / “The goal of Blog Search is to include every blog that publishes a site feed”
      • http:// /search
    • 50. Searching Twitter…
      “ enough people are hooked on it that Twitter has reached critical mass. If something big is going on in the world, you can get information about it from Twitter.” * * It’s Time To Start Thinking Of Twitter As A Search Engine
    • 51. Investigation and discovery
      • Fact investigation. (!)
      “ These sites create a virtual gold mine of discoverable information that may have a devastating impact on a business' reputation or the outcome of litigation.”
    • 52. Spokeo search Services used by (that’s me!)
    • 53. Social Networks for investigation
      • “ firm partner Joan Malbrough said she helped secure shared custody for a client after finding his wife had posted sexually explicit comments on her boyfriend's MySpace page.” “Finding Treasures for Cases on Facebook” National LJ, 10/15/2007
    • 54. Formal discovery
      • Preservation/litigation hold
      • Locating and requesting
      • Authenticating
      “… . lawyers may encounter evidentiary issues involving privacy and authenticity that could keep the information out of a courtroom. For example, it is possible that one could create a Facebook profile in another person's name and use that account to send incriminating messages. There also is the issue of whether content that has been modified or removed from a profile during the course of litigation constitutes spoliation of evidence.” Social Networking Sites Look Like Plunder to Attorneys By Ethan J. Wall, Daily Business Review February 20, 2009 pubArticleLT.jsp?id=1202428417060
    • 55.
      •  break 
    • 56. Research tools and resources
        • Current awareness and professional development
        • Researching an area of law or background info
    • 57. Social bookmarks
        • Instead of adding a site to your browser’s “favorites” or “bookmarks,” add it to a personal online archive
        • Advantages:
          • Access: from any computer since it’s not stored online instead of in your browser
          • Retrieval: Search your own archive by tag, keyword or category to re-locate sites of interest
          • Social: Search others’ archives to discover new sites already chosen as worthy of a bookmark
      More on this topic later!
    • 58. Keeping Current
      • Blogs, news, updates on cases, regulations, dockets….
          • Useful feeds:
        • News, commentary, case updates, regulation tracking, dockets…
    • 59. Law blogs or “blawgs”
      • Written by practitioners or scholars
      • Regularly updated news, case reports, and commentary on specialized topics
      • Some offer regularly updated audio (“podcasts”) that you can download to your computer or iPod
      • RSS feeds can deliver the news to you
    • 60. Finding blawgs to subscribe to
      • ABA’s top 100 blawgs: http:// /magazine/aba_journal_blawg_100
      • There are also lists of blogs by category from:
      • ABA: http:// /
      • http:// /
      • Justia:
      • Law X.0 Taxonomy of Legal Blogs:
    • 61. Law Professor Blogs
    • 62. News sources
      “ channels” let you subscribe by topic
    • 63. Evaluating blogs
      • Consider update frequency – too often may indicate shallow coverage, too infrequently may indicate lack of commitment
      • Check “about this blog” for info on author(s)
      • Do they archive, tag, and/or categorize posts to make it easy to find past info?
    • 64. RSS – not just for blogs any more!
      • Many websites offer to notify you of updates via RSS
      • Many news outlets offer RSS feeds for breaking news
      • RSS feeds have been created for particular purposes – Cal. Supreme Court, Federal Register, etc.
        • Useful feeds:
    • 65. Federal Regulations
    • 66. Federal Register via RSS
    • 67.  
    • 68. Current Law Journal Content – an index to legal periodicals
    • 69. News sites offer RSS feeds, too
    • 70. Court decisions
      • Public Library of Law Pages/RecentDecisions.aspx
    • 71. LexisNexis News Feeds Must subscribe to read the articles
    • 72. Not just legal news! Check out /
    • 73. Yahoo! News feeds – articles from many sources on your topics of choice
    • 74. Justia Federal docket search
    • 75. Subscribe to a Justia docket search Automatically learn when a person or company is sued in Federal court
    • 76. Searching blawgs - Justia
    • 77. Research tools and resources
        • Bookmarking and other research tools
          • Delicious, diigo, iCyte, citeUlike
          • Scribd, JD Supra – store and research documents
    • 78. Social bookmarks
        • Instead of adding a site to your browser’s “favorites” or “bookmarks,” add it to a personal online archive
        • Advantages:
          • Access: from any computer since it’s not stored online instead of in your browser
          • Retrieval: Search your own archive by tag, keyword or category to re-locate sites of interest
          • Social: Search others’ archives to discover new sites already chosen as worthy of a bookmark
      Social Bookmarking in Plain English (Common Craft Store) 3:25 min.
    • 79. Click “tag”
    • 80. Archived bookmarks are searchable (yours and others’) Find a user's picks interesting? Consider subscribing to their new bookmarks! Search by tag or keyword
    • 81. Use bookmarks as content elsewhere Latest news – automatically updated whenever I bookmark a site in Combining content from different Web 2.0 sources is sometimes called a “mash-up”
    • 82. Use bookmarks as content elsewhere Same info “recycled” on the SL BA network – double duty! Info can be automatically reformatted to fit in with new page
    • 83. Community-contributed resources
        • Free access to research papers, sample documents, more
        • SSRN ( )
        • Legal Scholarship Network ( http:// )
        • ( )
        • , JD – store and research documents
    • 84. Wikis and other collaborative tools
      • Wikis: knowledge management tool for groups
      • Collaborative documents
        • Writeboard, Google Docs, Zoho
        • Concept mapping
        • calendaring, etc
    • 85. Wikis and collaborative projects
      • Wikis in Plain English (Common Craft Store) 3:52 min.
      • Wikis: not just Wikipedia! (knowledge management tool)
        • Create your own (public or private) and invite editors to collaborate with you.
        • Use for collecting case info among several people; easily-updated procedures manual; project planning; more
    • 86. This is a wiki
    • 87. And so is this Wetpaint wiki – free, hosted at
    • 88. And this pbwiki wiki – “easy as a pb&j sandwich”
    • 89. Collaborative documents and “cloud computing”
      • Store and share information on the Web instead of in local servers
      • Writeboard, Google Docs, Zoho
      • Concept mapping
      • Calendaring, etc
    • 90. Writeboard and other document editors Google Docs is another option – word processing, spreadsheets, presentations
    • 91. Collaborative concept mapping Use to brainstorm components of a project, topics for strategic plan, evidence for elements of a cause of action....
    • 92. Shared calendars
    • 93. Collaborative work
        • But protect privilege / work product
      you “tweet:” Working late on Jones case. Harmless right? Everyone knows you’re working on Jones case. But if someone can cross-reference that tweet by date to what you’ve been bookmarking on, they may be able to deduce a lot about what you’ve been working on. “Hey, she’s bookmarking stuff on statute of limitations – they must be worried that plaintiff has a limitations problem.”
    • 94. Collaborative work in depth
        • The Lawyer's Guide to Collaboration Tools and Technologies: Smart Ways to Work Together (ABA, 2008) KF320 .A9 K46
        • Companion page:
        • “ The Case for Collaborative Tools,” by Lucie Olejnikova and Jessica de Perio Wittman
        • pub_sp0812/pub_sp0812_PLL.pdf
    • 95. Thank you for attending!
      • Help me improve future versions! Please fill out evaluations
      • Follow me on twitter: katefitz
      • Contact me on LinkedIn: search Kate Fitz, [email_address]
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