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Web 2.0 for Lawyers, 2009
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Web 2.0 for Lawyers, 2009 Web 2.0 for Lawyers, 2009 Presentation Transcript

  • Web 2.0 for Lawyers: Reposition Yourself on the Internet Kate Fitz April 16, 2009
  • What is Web 2.0?
  • Intro to Web 2.0 http://flickr.com/photos/9119028@N05/591163479/
    • Amorphous buzzword attached to any new Internet phenomenon
    • Core concept: Software and services that enable easy publishing, reader/user participation, and the re-use of data in many formats
    • “ Participatory Internet” or the “Read/Write Web”
    What is Web 2.0?
  • Web 1.0: web as information source. Websites send info to remote users Web 2.0: web as participation platform. Users share info on a central hosting service using online software, without building their own site Ex: www.saclaw.org Ex: Facebook.com
  • Web 1.0: users with comments or complaints e-mail the webmaster Web 2.0: users with comments or complaints can enter public comments right on the site, allowing dialog http://www.flickr.com/photos/amoraleda/3441718543/
  • Web 1.0: users find information by searching or using pre-written indices Web 2.0: users “tag” sites, photos, etc. with keywords that make sense to them, and find information using tags others have applied in the past Ex: www.saclaw.org http://www.flickr.com/photos/amoraleda/3441718543/
  • Web 1.0: users must visit websites to see any updates Web 2.0: users can subscribe to updates and be notified of new material automatically
  • Web 1.0: webmasters code hyperlinks in their sites to send users to other sites Web 2.0: site creator can easily embed material from other sites using pre-built “widgets” Book cover widget from “LibraryThing”
  • Who uses web 2.0?
  • www.pewinternet.org /
    • Social networks:
    • 35% of adult internet users have a profile on an online social network; 65% of teens 12 to 17 years old, have a profile on an online social network
    • 60% of adults restrict access to their friends; 36% allow anyone to view their online profiles.
    • Pew Internet Project Data Memo, “Adults and social network websites,” January 14, 2009
  • www.pewinternet.org /
    • “Micro-blogging:”
    • 11% of adults use Twitter;
    • ~20% of adults under 35
    • Pew Internet Project Data Memo, “Twitter and status updating,” Feb 2009
  • www.pewinternet.org /
    • Tagging:
    • 28% of internet users have tagged or categorized content online such as photos, news stories or blog posts
    • Pew Internet & American Life Project, January 31, 2007
  • www.pewinternet.org /
    • Wikis:
    • 36% of online American adults consult Wikipedia
    • It is particularly popular with the well-educated and current college-age students
    • Pew Internet & American Life Project, April 2007
  • More sign up every day Delicious.com
  • Web 2.0 tools …and how you might use them Building professional reputation Blogs, Twitter, podcasts
    • Finding facts, people
    • Networking
    Social networks – Facebook, LinkedIn Collaborative work Wikis, concept maps, collaborative editing
    • Keeping current
    • Researching law, facts, background
    Blogs, podcasts, Twitter
  • Blogs
    • Many are free
    • Easy to create and post
    • Readers can subscribe for automatic updates
    • Readers can comment– popular posts may spark a dialog
  • Personal interests
  • Groups and organizations
  • News and commentary
  • Subscribe to updates with an “RSS feed reader” (aggregator)
    • Bloglines – http://www.bloglines.com/
    • Google Reader – http://reader.google.com
    • Microsoft Outlook 2007 (ex: http://tinyurl.com/azqv58 )
    • See also: http://en.wikipedia.org/wiki/List_of_feed_aggregators
    RSS (“Really Simple Syndication”) refers to the computer code used to generate news feeds.
  • Subscribing to blogs
    • Blogs in Plain English (Common Craft Show) 2:58 min
    • Somewhere on the blog will be a link to subscribe
    • Look for text “Subscribe to this blog” or a button:
    • RSS and Atom are two “languages” that enable subscriptions. Either will work in most readers
    • Click the button. The next steps vary slightly from feed reader to feed reader
  • Most, if not all, blogs have a feed link somewhere
  • Sometimes subtle
  • Sometimes really subtle
  • Lots of subscription options for your convenience
  • Lots of subscription options for your convenience
  • You can even subscribe to a blog that lets you know about new law blogs
  • Getting your RSS updates - Bloglines List of new items for this feed only (GigaLaw.com) List of subscribed blogs (# of unread posts in parentheses) Click headline to visit original blog post
  • Getting your RSS updates - Google List of new items – view by headline or brief summary List of subscribed blogs Click either arrow to visit original blog
  • Click post titles for more info or to visit the blog
  • Podcasts and “vodcasts”
    • Audio and video recordings delivered by an RSS subscription to feed reader
  • Video and photo sharing
    • YouTube (and Blip.tv and Truveo and YahooVideo and…)
    • Flickr.com (and Photobucket.com and Picasa.google.com and…)
    • Allow tagging, comments, responses
    • What has your opponent (or your client) posted?
  • Twitter
    • Twitter in Plain English (Common Craft Show) 2:23 min
  • Dialog between twitterers
  • Twitter
    • Sixteen Reasons [for Lawyers] to Tweet on Twitter By Robert J. Ambrogi http:// www.law.com/jsp/legaltechnology / pubArticleLT.jsp?id =1202426490041
    • US Govt Twitterers:
      • http:// twitter.pbwiki.com/USGovernment
      • http://newthinking.bearingpoint.com/2008/11/20/ govtwit -directory /
  •  
  • Downsides?
    • “ Fail whale”
    • Backlash?
    • Ethical/confidentiality/ atty-client relationship issues for lawyers
    •  break 
  • Social Networks
    • Social Networking in Plain English (Common Craft Store) 1:47 min
    • Examples:
      • MySpace – high school
      • Facebook – college, young adults
      • LinkedIn – professional networking
      • Ning – private networks anyone can create
      • Martindale – new networking site aimed just at lawyers
      • Social Networking: For Lawyers Only? By Robert J. Ambrogi http://tinyurl.com/d362py
  • LinkedIn: Connections , groups, more
  • Making connections
  • Facebook - casual Updates from friends, shared photos, little games, direct messages (replacing email), live chat if you happen to be online at the same time as a friend.
  • MySpace – very casual
  • Special-purpose social networks Ning.com
  • Networks just for lawyers Robert Ambrogi’s LawSites Social Networking for Lawyers (Part One of Two) May 2008 Social Networking for Lawyers (Part Two of Two) June 2008
  • Other Web 2.0 sites?
    • Retail: Amazon.com and eBay and…
    • Professional: Slideshare and jdSupra.com and…
    • Collaborative: wikis and concept mapping and document editing… (more on these later!)
  • Questions?
  • Investigation and discovery
    • Information from the social web can play a role in criminal, torts, workers comp, IP and trade secret cases, defamation, family law…
    “ As social networking websites continue to take the world by storm, there is a plethora of helpful (and hurtful) information for the savvy attorney.” * * http://www.eddupdate.com/2009/03/social-networking-and-its-effects-on-ediscovery.html
  • Searching blogs
    • General purpose search engines
    • http:// blogsearch.google.com / “The goal of Blog Search is to include every blog that publishes a site feed”
    • http:// technorati.com /search
    • http://www.blogsearchengine.com/
  • Searching Twitter…
    • http://search.twitter.com/advanced
    “ enough people are hooked on it that Twitter has reached critical mass. If something big is going on in the world, you can get information about it from Twitter.” * * It’s Time To Start Thinking Of Twitter As A Search Engine http://burnurl.com/xEOUmA
  • Investigation and discovery
    • Fact investigation. Spokeo.com (!)
    “ These sites create a virtual gold mine of discoverable information that may have a devastating impact on a business' reputation or the outcome of litigation.”
  • Spokeo search Services used by kate@ceratops.net (that’s me!)
  • Social Networks for investigation
    • “ firm partner Joan Malbrough said she helped secure shared custody for a client after finding his wife had posted sexually explicit comments on her boyfriend's MySpace page.” “Finding Treasures for Cases on Facebook” National LJ, 10/15/2007
  • Formal discovery
    • Preservation/litigation hold
    • Locating and requesting
    • Authenticating
    “… . lawyers may encounter evidentiary issues involving privacy and authenticity that could keep the information out of a courtroom. For example, it is possible that one could create a Facebook profile in another person's name and use that account to send incriminating messages. There also is the issue of whether content that has been modified or removed from a profile during the course of litigation constitutes spoliation of evidence.” Social Networking Sites Look Like Plunder to Attorneys By Ethan J. Wall, Daily Business Review February 20, 2009 http://www.law.com/jsp/legaltechnology/ pubArticleLT.jsp?id=1202428417060
    •  break 
  • Research tools and resources
      • Current awareness and professional development
      • Researching an area of law or background info
  • Social bookmarks
      • Instead of adding a site to your browser’s “favorites” or “bookmarks,” add it to a personal online archive
      • Advantages:
        • Access: from any computer since it’s not stored online instead of in your browser
        • Retrieval: Search your own archive by tag, keyword or category to re-locate sites of interest
        • Social: Search others’ archives to discover new sites already chosen as worthy of a bookmark
    More on this topic later!
  • Keeping Current
    • Blogs, news, updates on cases, regulations, dockets….
        • Useful feeds: http://library.kentlaw.edu/dginsberg/pmwiki/pmwiki.php?n=Main.RSS
      • News, commentary, case updates, regulation tracking, dockets…
  • Law blogs or “blawgs”
    • Written by practitioners or scholars
    • Regularly updated news, case reports, and commentary on specialized topics
    • Some offer regularly updated audio (“podcasts”) that you can download to your computer or iPod
    • RSS feeds can deliver the news to you
  • Finding blawgs to subscribe to
    • ABA’s top 100 blawgs: http:// www.abajournal.com /magazine/aba_journal_blawg_100
    • There are also lists of blogs by category from:
    • ABA: http:// www.abajournal.com/blawgs /
    • Blawg.com: http:// www.blawg.com /
    • Justia: http://blawgsearch.justia.com/category.aspx
    • Law X.0 Taxonomy of Legal Blogs: http://3lepiphany.typepad.com/3l_epiphany/2006/03/a_taxonomy_of_l.html
  • Law Professor Blogs http://www.lawprofessorblogs.com/
  • News sources
    • http://www.lexmonitor.com/
    “ channels” let you subscribe by topic
  • Evaluating blogs
    • Consider update frequency – too often may indicate shallow coverage, too infrequently may indicate lack of commitment
    • Check “about this blog” for info on author(s)
    • Do they archive, tag, and/or categorize posts to make it easy to find past info?
  • RSS – not just for blogs any more!
    • Many websites offer to notify you of updates via RSS
    • Many news outlets offer RSS feeds for breaking news
    • RSS feeds have been created for particular purposes – Cal. Supreme Court, Federal Register, etc.
      • Useful feeds: http://www.virtualchase.com/topics/law_rss_feeds.shtml
  • Federal Regulations
  • Federal Register via RSS
  •  
  • Current Law Journal Content – an index to legal periodicals http://lawlib.wlu.edu/CLJC/index.aspx
  • News sites offer RSS feeds, too
  • Court decisions
    • Public Library of Law http://www.plol.org/ Pages/RecentDecisions.aspx
  • LexisNexis News Feeds Must subscribe to read the articles
  • Not just legal news! Check out Sacbee.com: www.sacbee.com/rss /
  • Yahoo! News feeds – articles from many sources on your topics of choice
  • Justia Federal docket search
  • Subscribe to a Justia docket search Automatically learn when a person or company is sued in Federal court
  • Searching blawgs - Justia http://blawgsearch.justia.com/
  • Research tools and resources
      • Bookmarking and other research tools
        • Delicious, diigo, iCyte, citeUlike
        • Scribd, JD Supra – store and research documents
  • Social bookmarks
      • Instead of adding a site to your browser’s “favorites” or “bookmarks,” add it to a personal online archive
      • Advantages:
        • Access: from any computer since it’s not stored online instead of in your browser
        • Retrieval: Search your own archive by tag, keyword or category to re-locate sites of interest
        • Social: Search others’ archives to discover new sites already chosen as worthy of a bookmark
    Social Bookmarking in Plain English (Common Craft Store) 3:25 min.
  • Click “tag”
  • Archived bookmarks are searchable (yours and others’) Find a user's picks interesting? Consider subscribing to their new bookmarks! Search by tag or keyword
  • Use bookmarks as content elsewhere Latest news – automatically updated whenever I bookmark a site in delicious.com Combining content from different Web 2.0 sources is sometimes called a “mash-up”
  • Use bookmarks as content elsewhere Same info “recycled” on the SL BA network – double duty! Info can be automatically reformatted to fit in with new page
  • Community-contributed resources
      • Free access to research papers, sample documents, more
      • SSRN ( www.ssrn.com )
      • Legal Scholarship Network ( http:// www.ssrn.com/lsn/index.html )
      • ( www.ssrn.com/lsn/index.html )
      • Scribd.com , JD Supra.com – store and research documents
  • Wikis and other collaborative tools
    • Wikis: knowledge management tool for groups
    • Collaborative documents
      • Writeboard, Google Docs, Zoho
      • Concept mapping
      • calendaring, etc
  • Wikis and collaborative projects
    • Wikis in Plain English (Common Craft Store) 3:52 min.
    • Wikis: not just Wikipedia! (knowledge management tool)
      • Create your own (public or private) and invite editors to collaborate with you.
      • Use for collecting case info among several people; easily-updated procedures manual; project planning; more
  • This is a wiki
  • And so is this Wetpaint wiki – free, hosted at wetpaint.com http://vwlawlibrarians.wetpaint.com/
  • And this pbwiki wiki – “easy as a pb&j sandwich”
  • Collaborative documents and “cloud computing”
    • Store and share information on the Web instead of in local servers
    • Writeboard, Google Docs, Zoho
    • Concept mapping
    • Calendaring, etc
  • Writeboard and other document editors Google Docs is another option – word processing, spreadsheets, presentations
  • Collaborative concept mapping Use to brainstorm components of a project, topics for strategic plan, evidence for elements of a cause of action....
  • Shared calendars
  • Collaborative work
      • But protect privilege / work product
    you “tweet:” Working late on Jones case. Harmless right? Everyone knows you’re working on Jones case. But if someone can cross-reference that tweet by date to what you’ve been bookmarking on delicious.com, they may be able to deduce a lot about what you’ve been working on. “Hey, she’s bookmarking stuff on statute of limitations – they must be worried that plaintiff has a limitations problem.”
  • Collaborative work in depth
      • The Lawyer's Guide to Collaboration Tools and Technologies: Smart Ways to Work Together (ABA, 2008) KF320 .A9 K46
      • Companion page: http://www.lawyersguidetocollaboration.com/
      • “ The Case for Collaborative Tools,” by Lucie Olejnikova and Jessica de Perio Wittman
      • http://www.aallnet.org/products/ pub_sp0812/pub_sp0812_PLL.pdf
  • Thank you for attending!
    • Help me improve future versions! Please fill out evaluations
    • Follow me on twitter: katefitz
    • Contact me on LinkedIn: search Kate Fitz, [email_address]
    • View related resources: http://delicious.com/kate.fitz
    • Join class wiki: ________________________.wetpaint.com