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Internationalization Test Approach



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  • 1. Internationalization Test Approach Speaker: NaveenKumar Namachivayam, Infosys Limited, Mysore, INDIA Email: Naveen_KumarN@infosys.comKeywords: Test Automation, HP QuickTest Professional, Globalization Testing, Localization Testing, TestApproach, I18N, L10N Date : May 09, 2012 Venue : Bangalore, INDIA 2
  • 2. Abstract• WWW (World Wide Web) is a platform for electronic-commerce, to share knowledge, social networking, online entrepreneurship and other information.• Quality Assurance plays an extremely important role in delivering a product and also contributes significantly on the time to market aspect.• Manual Testing of multilingual websites (as well as any other kind of applications) is time and resource consuming, whereas Automation Testing is one of the arenas which saves time and effort, increases accuracy, efficiency and repeatability for effective testing.• This presentation addresses different approaches to automate multilingual websites, which would help us determine the model that best suits the business organization requirements and needs. 3
  • 3. Agenda• An Overview - Internationalization/Localization/Globalization• Challenges in Testing Multilingual Applications• Multilingual Testing Strategy• Test Automation Approach for Multilingual applications• Discussion on Case Studies• Conclusion and Benefits 4
  • 4. An Overview - Internationalization/Localization/Globalization• Internationalization or I18N is deploying products and services in different languages and locales across the globe without any redesign.• Localization or L10N is the process of transforming the products/services for a particular region/market.• Translation plays a critical role in L10N. Ensures the products/services have aligned with locale such as Date, Time zone, Currency, Holidays, Character Encoding and Linguistic. As• Localization testing involves primarily on translation and is worthy to have multi- linguistics experts in place.• Globalization Testing ensures whether the products/services deployed is properly functioning for any selected culture/locale 5
  • 5. Major Organizations’ Internationalized WebsitesWebsites screenshots from Google, Ferrari, HP and Apple 6
  • 6. Associations which promotes InternationalizationLogos from W3C, GALA and LISA 7
  • 7. Challenges in testing multilingual applications• As of Dec 2011, there are 121 millions of users in India accessing internet.• 59% people accessing internet via mobiles.• 10% increase in Internet usage boosts the Gross Domestic Product (GDP) by 1.08 per cent.• India is a largest democracy country in the world where 30 languages are spoken by millions native people and 122 languages spoken by more than the 10,000 people and 2371 dialects.• India is a multilingual country with 22 official languages and 12 scripts.• Joint report by Indian Council for Research on International Economic Relations (ICRIER), The Internet and Mobile Association of India (IAMAI) and the Department of IT http://www.business-standard.com/india/news/internet-penetration-to-boost-indias- gdp/462368/ 8
  • 8. Challenges in testing multilingual applications • Major challenge is TRANSLATION • Styling, Indents, Line Spaces and Alignment (Vertical and Horizontal) Issues • Underlining characters in mantras/slogans • Bullets and Numbering formats • Browsers CompatibilityWebsites screenshots from TDIL 9
  • 9. Multilingual Testing Strategy Test Environment • Microsoft Language packs Setup Application Under • Unicode compliant Test Study • Multi-byte characters • User Interface Test Case Design • Input/Outputs 10
  • 10. Test Automation alternative approaches for multilingual applications• Testing multilingual application manually is time and resource consuming.• QA team should consist of technical and multilingual experts in a proper ratio.Images from mediarunsearch.co.uk, fingerinallthepies.blogspot.com and naveenkumarn.in 11
  • 11. Test Automation alternative approaches for multilingual applications Implementing multiple ORs Implementing Switch statement Implementing Custom Dictionary Implementing Descriptive Programming/Regular Expressions 12
  • 12. Discussion on Case StudiesWebsites screenshots from Google and HP 13
  • 13. Discussion on Case Studies - Google.com and Google France Google Search button properties using Recherché Google button properties Object Spy in QTP using Object Spy in QTP Browser Internet Explorer 6 14
  • 14. Discussion on Case Studies - Google.com and Google France Google Search button identification using QTP in IE 8 15
  • 15. Discussion on Case Studies - HP India and HP France Object Properties of Support & Object Properties of Support et Drivers link Pilotes link Browser Internet Explorer 6 16
  • 16. Discussion on Case Studies - HP India and HP France Additional Properties of Support et Additional Properties of Support & Pilotes link Drivers link Browser Internet Explorer 6 17
  • 17. Conclusion Descriptive Programming I18N Test Automation Optimized Object Repository 18
  • 18. Benefits People Process TechnologyPeople Process Technology• Increase in • Leads to • Utilization of Client Value Innovation Testing Tools• Cost Savings • Faster Time-to- • Less effort on• Test Automation market rework and expertise maintenance• Minimum support from Multilingual experts 19
  • 19. Preguntes? Soalan?Questions? Vrae? Sorular?有问题吗? Zalantzak dituzu? Haben Sie Fragen? 20
  • 20. Danke falemnderitThank you teşekkür ederim Eskerrik asko谢谢 благодаря Þakka þér 21
  • 21. About InfosysMany of the world’s most successful organizations rely on Infosys to deliver measurable business value. Infosys provides businessconsulting, technology, engineering and outsourcing services to help clients in over 30 countries build tomorrow’s enterprise.For more information about Infosys (NASDAQ:INFY), visit www.infosys.com.For more information, contact askus@infosys.com www.infosys.com 22
  • 22. www.infosys.comThe contents of this document are proprietary and confidential to Infosys Limited and may not bedisclosed in whole or in part at any time, to any third party without the prior written consent ofInfosys Limited.© 2012 Infosys Limited. All rights reserved. Copyright in the whole and any part of this documentbelongs to Infosys Limited. This work may not be used, sold, transferred, adapted, abridged,copied or reproduced in whole or in part, in any manner or form, or in any media, without the priorwritten consent of Infosys Limited.