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Working with outcomes

Working with outcomes






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    Working with outcomes Working with outcomes Presentation Transcript

    • Working with OutcomesCommunicating what we do !
    • Where we are to date ! Supply Mapping Value Managing on less How good is the service ? What is the prospect for improvements in the service ?
    • How good is the service ? Meets service users needs User involvement Diversity Partnership Value for money Outcomes for service users Comparable performance ?
    • How we got to where we are ? Policy direction – accountable, service user services Separate out care and support Identify separate funding streams Define care / support Supply Map Fund needs for service Monitor spend and fund those projects that achieve good QAF scores
    • Criteria1. Needs Assessment2. Support Planning3. Security, Health and Safety4. Protection from Abuse5. Fair Access, Diversity and Inclusion6. Complaints process
    • Criteria – Issues Shouldn’t we have been doing this anyway ? Is it a fair test of effectiveness ? Does it capture the full value of what we do ? Does it capture the diversity of activity ? Is the process fair for smaller organisations ? Does it place the service user at the centre of our practice ?
    • The Culture of provision Quality of life – whose opinion ? The reality of service user impact upon the services provided Social and health care gains Meaningful daytime activity Jobs, friendships, relationships, money and choice What the commissioners want ?
    • Value for money Comparative value Actual value Opportunity cost value Value to the service user Value to the providers Social Capital
    • A way forward ! What is wanted ? What works well ? Service user gains Value for money pounds spent - advantage gained Partnership – joined up and outcome focused Local need – sources of information – strategic health and social service plans – do homework ! Crafting solutions
    • Outcomes – Detail ? How has this changed my life? What are the gains ? Could I have got this any better anywhere else? Could I have got this cheaper anywhere else ? What are my aspirations ? What are my needs ? What do I want to change about my life ?
    • Instruments Case studies Quality of life surveys Needs Assessment – rating need for importance / significance Specifically what does your service stop / encourage ? Life domain gains !
    • Campaigning ! Local solutions to Strategic challenges Small definitely works ! Become indespensable ! Place outcomes at the centre of your work Evidence based practice rules A structured approach produces demonstrable change
    • The future …? Survival of the fittest ? Small is beautiful ? Partnerships and growth of successful services Can local SP teams afford to fund this amount of activity ? Global change and justifications – money spent this way produced x More joint commissioning It’s a market place but a social one