Alice Casey, Involve: Web 2.0 and You: Local Government Conference

www.involve.org.uk Online Participation

Public participation

Research

Practice

Cross-policy

www.involve.org.uk

Public participation not just online

Not for profit

Non-partisan

Online best practice and

planning tool for public participation

www.peopleandparticipation.net

About you...

Social networking site

Rated a service online

Read a blog

Commented on a blog

Written a blog

Who is online?

Over 60% of households (15million people)

Younger people...yet increasingly older people

Who isn’t?

The rest of us!

60 and over

Socially excluded groups

But... more and more of us are going online!

What are they doing?

Finding out information on goods and services (circa 80%)

Using email (circa 80%)

Using government sites

(circa 60% of existing users do this)

What Web 2.0 can do for you.

...hang on – what’s Web 1.0?

Information-giving

Limited interactivity

One-way flow of information

Top-down structure

Old-fashioned websites...?!

Web 2.0 is . . . Jargon?

Participative

Seeking interaction and input

Two-way flow of information

Not top-down

Collaborative

User Generated Content

What does that actually mean?

Blogging

Social networking

Wikis

Forums and discussion groups

It is a tool to engage and involve people

Goes well with...

Tailored information provision

Multimedia

Accessible websites

Offline/ Face to Face Participation

A few examples....

Blogs

Made up of user-generated content

Like a diary

Purpose defined by its owner

Individuals or groups

Blogging – Why bother?

Sharing resources and knowledge

Building new and open networks

Developing ideas/innovating

Reaching out to draw in new voices

Transparency and better communication

Personal development/reflection

Why don’t we all just...blog?

Convinced I won’t have enough time or inclination to update it.

What’s the use? I won’t have anything interesting or useful to say that hasn’t already been said by someone wiser.

Blogging is something other people do - I’m a commenter not a writer! It’s just ‘not me’.

My blogsperiment

Post blog reflections on...

Convinced I won’t have enough time or inclination to update it.

What’s the use? I won’t have anything interesting or useful to say that hasn’t already been said by someone wiser.

Blogging is something other people do - I’m a commenter not a writer! It’s just ‘not me’.

Blog in Groups

Great way to start

Build a community

Take away the time-strain from individuals

Share more!

All in one place - themed

Social Networks: A small selection

Facebook www.facebook.com

Meetup www.meetup.com

YouTube www.youtube.com

Twitter www.twitter.com

LinkedIn www.linkedin.com

Flickr www.flickr.com

MySpace www.myspace.com

Bebo www.bebo.com

Why is it useful?

Goes to the people

Organisational tools

Bridging online/offline

Convenience

Personal tailoring

A word of caution...

Discourage anonymity

Encourage personal responsibility

Consider disclaimers – provide freedom

Remain transparent- motives+boundaries

Use your privacy settings tactically!

Be open to criticism – respond and use it!

Summary

There’s a great deal out there to use and explore

The web as we know it is changing - and fast

It is worth investing time to see for yourself.

Other stuff... Specific tools like pledgebank , theyworkforyou Social bookmarking like del.icio.us , digg RSS feedreaders like bloglines , browser based Personalised startpage like pageflakes , netvibes

Take-Aways

A Supplement not Substitute

Share Smarter

Nurture Innovation and Learning

Go to the People

Involve Users in Development

Evaluate

A new kind of ending... http://cased.wordpress.com [email_address] www.peopleandparticipation.net www.icele.org Share your thoughts and concerns. Find solutions with help from others!

Thanks to...