In Context: Case Studies in Integrated Physical and Virtual Library Service Design
In Context: Case Studies inIntegrated Physical and Virtual Library Service Design Jason Casden North Carolina State University Libraries Elsevier - 14th Annual Digital Libraries Symposium January 21, 2012
Outline• Overview• Three projects at NCSU Libraries – Library Course Tools – WolfWalk – Suma• What’s around the corner?
"Discovery happens elsewhere"Lorcan Dempseys argument applies tophysical spaces just as it does to the web.h"p://orweblog.oclc.org/archives/001430.html
Integration1. Excellent in-person services2. Excellent online services3. It’s time for better integration • between in-person and online services • into new contexts of use • with improved data-informed design