Your SlideShare is downloading. ×
Blending in-person and online library services by utilizing mobile technology
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

Blending in-person and online library services by utilizing mobile technology

933

Published on

Presented at American Society for Engineering Education 2012 conference panel, "Mobile Strategies for Engineering Libraries" on June 13th, 2012

Presented at American Society for Engineering Education 2012 conference panel, "Mobile Strategies for Engineering Libraries" on June 13th, 2012

Published in: Technology, Education
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
933
On Slideshare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
5
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide
  • Suma is an extension of efforts to collect data about how students use our services into the area physical spaces and services. It goes beyond basic metrics by providing a reporting interface that will allow this data to be used in day-to-day decision making as well as larger-scale service design.
  • Transcript

    • 1. Blending in-person and online library services by utilizing mobile technology Jason Casden North Carolina State University Libraries ASEE - Mobile Strategies for Engineering Libraries June 13th, 2012
    • 2. Outline• Overview• Three projects at NCSU Libraries – WolfWalk – Suma – “Get Help” iPad kiosk application• What’s around the corner?
    • 3. In-person services
    • 4. Online services
    • 5. Improved integration
    • 6. Can we improve integration...• between in-person and online services
    • 7. Can we improve integration...• between in-person and online services• into new contexts of use
    • 8. Can we improve integration...• between in-person and online services• into new contexts of use• with improved data-informed design
    • 9. Could we utilize mobility…
    • 10. Could we utilize mobility…• to reach new users or to open pathways to new kinds of use?
    • 11. Could we utilize mobility…• to reach new users or to open pathways to new kinds of use?• to extend the reach of in-person services?
    • 12. Could we utilize mobility…• to reach new users or to open pathways to new kinds of use?• to extend the reach of in-person services?• to better understand how people use our spaces and services?
    • 13. Could we utilize mobility…• to reach new users or to open pathways to new kinds of use?• to extend the reach of in-person services?• to better understand how people use our spaces and services?• to enhance staff performance?
    • 14. Three projects at NCSU
    • 15. WolfWalk
    • 16. WolfWalkMake it easy for the NC Statecampus community to learnabout the history of campus while on campus.
    • 17. Todd Kosmerick and Adam Berenbak, NCSU Libraries
    • 18. WolfWalk• Launched 2010• Major update June 2011• 3 flavors – Web App – iPhone/iPod Touch – iPad• 1000+ images
    • 19. User demographics (?)
    • 20. Top image request paths
    • 21. Parents?
    • 22. Current and recent students?
    • 23. Grandparents?
    • 24. Daily trends
    • 25. Historical State
    • 26. WolfWalk
    • 27. “Get Help” kiosk
    • 28. Wireframe created by Adam Rogers, NCSU Libraries.
    • 29. Screenshot 3
    • 30. What’s next?• Track usage stats• Consider other kinds of content• Consider other methods of contact• Possibly deploy to other locations
    • 31. Suma
    • 32. Illustration by Joyce Chapman
    • 33. Suma Replace and dramaticallyimprove the entire workflow for collecting and analyzing data about the use of physical spaces.
    • 34. Staff as sensorsJoyce Chapman: librarian, project team member, slide contributor, wireframer, data analyst, illustrator.
    • 35. What is the system?
    • 36. What is the system?
    • 37. What is the system?
    • 38. What is the system?
    • 39. What is the data?
    • 40. What are we trying to replace? CC BY-NC-ND 2.0. DipeshSoneji. http://www.flickr.com/photos/dipeshsoneji/4734289230/
    • 41. …and it’s Open Source. http://github.com/cazzerson/Suma
    • 42. …in summary
    • 43. Could we utilize mobility to…• reach new users or to open pathways to new kinds of use?• extend the reach of in-person services?• better understand how people use our spaces and services?• enhance staff performance?
    • 44. Whats coming?• James B. Hunt, Jr. Library• Roaming reference• More uniform data collection and analysis• Targeted and experimental space and service design
    • 45. WolfWalk credits• The project team – Tito Sierra – Jason Casden – Cory Lown – Steven Morris – Markus Wust – Brian Dietz – Todd Kosmerick – Joseph Ryan
    • 46. “Get Help” kiosk credits• The project team – Jason Casden – Adam Rogers – David Woodbury – John Pommerich
    • 47. Suma credits• The project team – Jason Casden – Rob Rucker – Joyce Chapman – Eric McEachern – Bret Davidson – Rusty Earl
    • 48. Project links• WolfWalkm.lib.ncsu.edu/wolfwalk• Sumawww.lib.ncsu.edu/dli/projects/spaceassess tool
    • 49. Thanks!Jason Casdenjason_casden@ncsu.edu@cazzersonSlides: http://go.ncsu.edu/asee12-casden

    ×